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O Sistema de Segurança Operacional da NetJets Europe – Um exemplo prático. Nuno Aghdassi Head of Flight Safety NetJets Transportes Aéreos, S.A. (NetJets.

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Presentation on theme: "O Sistema de Segurança Operacional da NetJets Europe – Um exemplo prático. Nuno Aghdassi Head of Flight Safety NetJets Transportes Aéreos, S.A. (NetJets."— Presentation transcript:

1 O Sistema de Segurança Operacional da NetJets Europe – Um exemplo prático. Nuno Aghdassi Head of Flight Safety NetJets Transportes Aéreos, S.A. (NetJets Europe) naghdassi@netjets.com Seminário “Anexo 19 - Gestão da Segurança Operacional” Lisboa - 30/01/2014

2 NetJets Europe – Highlights  Flight Crew: 700 (27 nationalities)  Fleet of 102 aircraft (all CS- registered)  Operations Centre (Paço de Arcos): 500 employees  Other offices in UK, France and Germany

3 NetJets Europe – Fleet Cessna Citation XLS Bombardier Global 6000 Cessna Citation Bravo Dassault Falcon 2000 Dassault Falcon 7X Gulfstream G550 Hawker Beechcraft 750/800 7 29 3416 4 9 3 2014: Embraer Phenom 300 2015: Bombardier Challenger 350

4 Operating Environment  EU-OPS AOC (Portugal)  IOSA registered since 2004  Partnership with Lufthansa

5 Industry Involvement  EASA European Commercial Aviation Safety Team (ECAST)  RAeS Flight Operations Group  NATS Safety Partnership Agreement (SPA)  UK CAA Task Group – Airborne Conflict  EASA European Operators FDM Forum  FRMS Forum  European Society of Air Safety Investigators (ESASI)

6 Fractional Ownership – The Concept All the benefits of full aircraft ownership at a fraction of the cost

7 The Concept Fractional Ownership: An undivided interest in a specific, serial numbered aircraft based on the number of hours you fly in a year Key: whole plane = 800 “occupied” hours Fractions: 1/2 = 400 occupied hours 1/4 = 200 occupied hours 1/8 = 100 occupied hours 1/16 = 50 occupied hours

8 Safety Department 7 full-time staff Flight Data Monitoring Safety Reporting System Safety Investigations Emergency Response Plan 5 Safety Pilots Flight Safety Officer Honest Brokers Wide range of expertise Flight operations Civil aviation regulations Aerospace engineering Human factors, etc…

9 The Safety Balance Bankrupt Accident Investment in safety Commercial interest The Safety Space

10 Safety Management System NetJets has implemented its SMS by combining its existing safety processes into a single management system in 4 phases: 1.Implementation and culture development (2011/2012) 2.Risk management (2013) 3.Training and promotion (2014) 4.Safety assurance (2015)

11 Documentation System architecture Accountabilities Training/Education Communication Culture Identify safety hazards and apply fixes Ensure fixes still work Safety Management System

12 Policy and Objectives Safety Policy Accountable Manager Postholders Safety Review Board Risk Management Safety Reporting System Flight Data Monitoring Safety Action Team NetJets Safety Committee Safety Assurance Safety performance indicators Compliance Safety audits Training and Promotion Training programme Communication plan

13 Risk Management and Safety Assurance Safety Reporting System; FDM; NSC; Flight Safety Investigation; Safety Interviews; HFACS; Safety Audits; External audits; Investigations reports; Safety seminars/conferences Articles, studies, etc. Event Risk Classification (ERC) Safety Issues Risk Assessment (SIRA) Safety Performance Monitoring Safety Audits Management of Change Continuous Improvement of the SMS Safety Recommendations; Safety Action Teams Safety Review Board

14 Risk Assessment Methodology – ARMS http://www.skybrary.aero/index.php/ARMS_Methodology_for_Risk_Assessment

15 Safety Management System Progress Strategic Reinforce Risk Management Risk Register Review Fatigue Risk Management System Tactical Safety Critical Processes Flight Data Monitoring Safety Reporting System Auditing

16 Risk Register Review Most significant operational safety issues highlighted by EASA and the UK CAA. 1.LOC-I 2.Airborne Conflict 3.Runway Excursion 4.Fire 5.CFIT 6.Ground Handling 7.Runway Incursion Risk assessment carried-out for each one to specifically identify NJE exposure and determine: What mitigating actions are needed (if any)? What safety performance indicators do we need to put in place to monitor evolution in time?

17 Risk Register Review Accident Category  Contributing Factors  Mitigating Actions  Regulations  Resources  Keywords/Taxonomy  Internal Stakeholders  External stakeholders  Performance indicators o Existing o Possible

18 NetJets SafetyNet

19 Flight Data Monitoring FDM is mandatory by EU-OPS (>27000 Kg MTOW) Fleets Global Express Gulfstreams Falcon 7X Cessna Citations Hawker 750/800 2014: Embraer Phenom 300 2015: Bombardier Challenger 350 FDM allows us to: Be proactive Achieve a better oversight of the operation Aim higher than regulated safety standards Lead the field in private aviation

20 Safety Initiatives Safety Alerts and Bulletins Safety News Safety Awards

21 Emergency Response Plan

22 IATA Operational Safety Audit (IOSA) Internationally recognised and accepted aviation safety standard Held by the world’s leading airlines NetJets is only one of few private aviation companies awarded with this distinction Lufthansa Airline Safety & Quality Assessment Complete assessment of safety and quality processes within NetJets Fatigue Risk Management Systems An international requirement NetJets is helping shape international standards applicable to private aviation A leader also in FRMS Leading the field in Safety

23 Agradeço a vossa atenção. O Sistema de Segurança Operacional da NetJets Europe – Um exemplo prático. Nuno Aghdassi Head of Flight Safety NetJets Transportes Aéreos, S.A. (NetJets Europe) naghdassi@netjets.com Seminário “Anexo 19 - Gestão da Segurança Operacional” Lisboa - 30/01/2014


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