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August 2012 – v13 ISTQB ® in a Nutshell ISTQB ® Marketing Working Group.

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Presentation on theme: "August 2012 – v13 ISTQB ® in a Nutshell ISTQB ® Marketing Working Group."— Presentation transcript:

1 August 2012 – v13 ISTQB ® in a Nutshell ISTQB ® Marketing Working Group

2 Contents 2 Syllabi and Exams 3 Benefits 4 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Contacts 6 ISTQB® - August 2012 Special Initiatives 5

3  ISTQB ® : International Software Testing Qualifications Board ( –Non-profit association –Founded in Headquarters in Belgium –With own constitution, rules and regulations –Composed of volunteer international Testing Experts –Responsible for “ISTQB ® Certified Tester” scheme worldwide  ISTQB ® is the world’s leading organisation for Software Testing Certification Advancing the software testing profession What is ISTQB ® ? 3 ISTQB® - August 2012

4 ISTQB ® Vision “To continually improve and advance the software testing profession by: Defining and maintaining a Body of Knowledge which allows testers to be certified based on best practices, connecting the international software testing community, and encouraging research.” ISTQB ® – Vision 4 ISTQB® - August 2012

5 ISTQB ® Mission 1) We promote the value of software testing as a profession to individuals and organizations. 2) We help software testers to be more efficient and effective in their work, through the certification of competencies. 3) We enable testers to progress their career through a Professionals’ Code of Ethics and a multi-level certification pathway that provides them with the skills and knowledge they need to fulfil their growing responsibilities and to achieve increased professionalism. 4) We continually advance the Testing Body of Knowledge by drawing on the best available industry practices and the most innovative research, and we make this knowledge freely available to all. 5) We set the criteria for accrediting training providers, to ensure consistent delivery of the Body of Knowledge, worldwide. ISTQB ® – Mission (1) 5 ISTQB® - August 2012

6 ISTQB ® Mission 6) We regulate the content and coverage of exam questions, the examination process, and the issuing of certifications by official examination bodies. 7) We are committed to expanding software testing certifications around the world, by admitting member boards into the ISTQB ®. These boards adhere to the constitution, bylaws, and processes defined by the ISTQB ®, and participate in regular audits. 8) We nurture an open international community, committed to sharing knowledge, ideas, and innovations in software testing. 9) We foster relationships with academia, government, media, professional associations and other interested parties. 10) We provide a reference point against which the effectiveness of testing services can be evaluated, by maintaining our prominence as a respected source of knowledge in software testing. ISTQB ® – Mission (2) 6 ISTQB® - August 2012

7 ISTQB ® Values 7 Profession- alism Knowledge sharing Continuous learning Openness Non-profit independency Integrity Active member boards Consistency International presence ISTQB® - August 2012

8 ISTQB ® Value Chain 8 ISTQB® - August 2012

9 ISTQB ® Eco-system 9  ISTQB ® Creation of new syllabi Definition of worldwide rules Working Group activities  Examination Body Performs exams Issues certificates  Member Board Translation/ Release of new syllabi Accreditation of training providers Creation and release of exam questions Adoption of ISTQB ® rules Contribution to ISTQB ® Working Groups Perform exam/ issue certificates  Accredited Training Provider Creation of course materials Delivery of courses  Certified Tester  Segregation of duties  International harmonization and mutual recognition ISTQB® - August 2012

10 ISTQB ® Working Groups 10 Member Boards ISTQB® General Assembly Executive Committee Glossary Foundation Advanced ExpertTBOK Exam Processes Audit Governance Release Management MarketingStrategy Exam Providers Training providers Product Dev. Steering Committee ISTQB® - August 2012

11 Contents 11 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Syllabi and Exams 3 Benefits 4 Contacts 6 ISTQB® - August 2012 Special Initiatives 5

12 ISTQB ® - The Evolution 1998 ISEB (Information Systems Examinations Board, part of the British Computer Society) develops the Certified Tester Syllabus. The first Software Testers are certified in The I ISTQB ® (International Software Testing Qualifications Board) is founded by 8 member boards: Austria, Denmark, Finland, Germany, Sweden, Switzerland, the Netherlands and UK 2003The syllabus for the “Advanced Level“ is completed 2004First exams for “ISTQB ® Certified Tester Advanced Level“ 2006 The number of member boards grows steadily 2007The Foundation and Advanced Syllabi are improved 2009The number of Member Boards climbs further The number of certifications reaches BCS withdraws ISEB Test Practitioner scheme in favor of ISTQB Certified Tester Advanced Level. The first “Expert Level” syllabus is released 2011More than certifications issued across the world Issue of additional Expert Level Syllabi 2012New version of the Advanced Level syllabus Activation of the “ISTQB ® Partner Program” First issue of the “ISTQB ® Software Testing Excellence Award” 12 ISTQB® - August 2012

13  46 Boards  70 Countries Footprint – Geographic Coverage 13 The countries in which ISTQB ® operates contribute to over 90% of the worldwide GDP ISTQB® - August 2012

14  As of March 2012 the number of certifications issued has passed , with a trend of more than new certifications per quarter  Among the technology-independent certifications schemes, ISTQB ® is the third one in the IT industry in number of certified persons (below only PMI and ITIL) and clearly the first in the Testing subject  ISTQB ® constitutes an international de-facto reference Footprint–Number of Certifications 14 ISTQB® - August 2012

15 ISTQB® Cumulative Certificates issued 15 ISTQB® - August 2012

16  The distribution of Certificates issued by ISTQB ® as of March 2012 is as follows: Footprint–Number of Certifications ISTQB® - August

17 Results Analysis Pass - Rate ISTQB® - August

18 Results Analysis Pass - Rate Considering the pass-rate of ISTQB ® exams we note that:  Foundation Level has an average pass-rate around 75%;  Advanced Level has an average pass-rate close to 58%. The pass-rate difference between the different Advanced level modules is not significant. Please note that these pass-rate is calculated for the all ISTQB ® exams made world wide. Therefore the pass-rate of a single exam can vary significantly comparing to this statistical data. ISTQB® - August

19  ISTQB ® can rely on a considerable number of accredited training providers worldwide  As of March 2012 we can count on: –180+ accreditations for Foundation Level –80+ accreditations for Advanced Level Footprint–Number of Accredited Training Providers 19 ISTQB® - August 2012

20 Contents 20 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Syllabi and Exams 3 Benefits 4 Contacts 6 ISTQB® - August 2012 Special Initiatives 5

21  ISTQB ® has defined three levels of syllabi –Foundation –Advanced (Test Manager, Test Analyst, Technical Test Analyst) –Expert (Improving the Test Process, Test Management, Test Automation *, Security Testing *, etc.)  Syllabi are publicly available for download from the ISTQB ® Website  Syllabi are written by industry experts and continuously reviewed and improved  Terms used in the ISTQB ® syllabi are described in the ISTQB ® Glossary * - publishing in progress ISTQB® - Syllabi and Glossary 21 ISTQB® - August 2012

22 22 ISTQB® – Levels and Syllabi ISTQB® - August 2012

23 23 SW Testing Fundamentals Testing throughout the software life cycle Static techniques Testing design techniques Test management Tool support of Testing Testing processRegression test Structure-based techniques (white-box) Configuration Management Risk Management Basic Elements Software Development Models Inspections and testing process The test development process Test Organization Types of Test Tools Testing definition Test levels Inspection Process (review) Categories of test design techniques Test Planning and Estimation Effective use of tools: potential benefits and risks The psychology of testing Experience-based Techniques Choosing test techniques Incident Management Types of testing Static Analysis by tools Specification-based techniques (black-box) Test Progress Monitoring and Control General principles Introducing a tool into an Organization ISTQB® – Foundation Level ISTQB® - August 2012

24 24 Test ManagementTechnical Test Analyst Test Analyst ISTQB® - Advanced Level (version 2007, to be replaced by new version by end of 2012) Software testing fundamentals Testing throughout the software life-cycle Test design techniques Static testing techniques Test management Tool support for testing Definition of terms Reason for testing Fundamental test process The psychology of testing Re-test and regression test Expected results Prioritizing tests Software Devel. models The economics of testing Test plan Component test Integration test System test Acceptance test Maintenance test Explanation of techniques terms Black and white box tests Functional test techniques Structural test techniques Experience-based techniques Meaning of static test Reviews and the test process Types of review Static analysis Organization Configuration management Test estimation, monitoring control Incident management Testing standards Types of testing tool Tool selection and use Test Management topic Technical Test Analyst topic Test Analyst topic Common topic ISTQB® - August 2012

25 25 Testing ProcessTest ManagementTest Techniques Testing Software Quality Characteristics ReviewsTest Tools Evaluation Exit Criteria and Reporting Usability Testing Root Cause Analysis Testing in the Software Development Lifecycle Test Progress Monitoring and Control Specification- Based Techniques Accuracy Testing Using Checklist in Reviews Test Design Tools Test Planning, Monitoring and Control Distributed, Outsourced and Insourced Testing Defect-Based techniques Suitability Testing Defect Report Fields Test Data Preparation Tools Test Closure Activities Accessibility Testing Risk Based Testing Experience- Based Techniques Interoperability Testing Defect Classification Test Analysis, Design and Implementation Automated Test Execution Tools ISTQB® – Advanced Level Test Analyst (Beta Version 2012) ISTQB® - August 2012 Defect Management

26 26 ISTQB® – Advanced Level Test Manager(Beta Version 2012) ISTQB® - August 2012 Testing ProcessTest ManagementReviews Defects Management Improving the testing process People Skills Evaluation Exit Criteria and Reporting Testing in the Software Development Lifecycle Risk Based Testing Management Reviews and Audits Defect Lifecycle Test Improvement Process Individual Skills Test Planning, Monitoring and Control Test Documentation Managing Reviews Defect Report Information Improving the testing process with CMMi, TPI, CTP and STEP Test Team Dynamics Test Closure Activities Test Estimation & Test Metrics Metrics for reviews Test Analysis, Design and Implementation Fitting testing within an organization Business Value of Testing Distributed, Outsourced and Insourced Testing Managing the application of Industry Standards Managing Formal Reviews Test Tool and Automation Tool Selection Tool Lifecycle Tool Metrics Motivation Communication

27 27 ISTQB® – Advanced Level Technical Test Analyst (Beta Version 2012) Risk Based Testing Structured-Based Testing Analytical Techniques Quality Characteristics for Technical testing Reviews Test Tools and Automation Resource Utilization Risk Identification Condition Testing Static Analysis General Planning Issues Using Checklist in Reviews Integration and Information Interchange Risk Assessment Path Testing Dynamic Analysis Security & Reliability Testing Defining the Test Automation Project Maintainability Testing API Testing Performance Testing Risk Mitigation Specific Test Tools Portability Testing Modified Condition / Decision Coverage (MC/DC) Testing ISTQB® - August 2012

28 ISTQB®- Expert Level Improving the Test Process 28 Context of Improvement Model based improvement Analytical based improvement Selecting the Approach Organizational Aspects Critical Success Factors Generic improv. cycle (Deming, IDEAL) Context based models (CTP, STEP) Initiating & Diagnosis of the Situation Change Manag. Process Human factors Why?Introduction Selection of test process improv. Organization Key Success Factors What can be improved? SW models (CMMI, ISO 15504) Causal Analysis Setting a culture Overview of Improv. approaches Establishing a Test Impr. Plan Acting to implement Improvements Test models (TPI, TMMi) GQM model Process for Improvement Managing Change Views of Quality Adapting to different Life Cycle Models Measures, Metrics & Indicators Roles Skills Learning from Impr. Program ISTQB® - August 2012

29 29 Mission, Policies, Strategy and Goals Managing the Test Team Managing across the Organization Project Mngmt Essentials Test Project Evaluation & Reporting Domain and Project Factors Managing External Relationships Quality Management Test Results Reporting and Interpretation Statistical Quality Control techniques Mission, Policies, Metrics of success Building the Test Team Advocating the Test Team PM tasks Tracking Information Considerations for lifecycle models Test Strategies Developing the Test Team Placement of the Test Team Project Risk Management Internal Reporting Managing partial Lifecycle models Leading the Test Team Stakeholder communication Standards and Regulations External Reporting Alignment of Test Policy and Strategy Within Organization Release Considerations ISTQB® - Expert Level Test Management Creating and Building Relationships Quality activities/ Tools across the Organization Ethical issues Evaluating Effectiveness & Efficiency Metrics Project Retrospectives ISTQB® - August 2012

30  The exam is structured on multiple-choice questions for Foundation and Advanced Level  For Expert Level, an essay is also required  Number of questions and length of exams are: – Foundation exams: 40 questions, length = 1h (75 minutes for candidates taking exams not in their native language) – Advanced exams: 65 questions, length = 3h (or 225 minutes for candidates taking exams not in their native language)  Questions are defined in a very strict way  Exams can be held without attending the course  For more details, see the FAQ section in the ISTQB ® Website Exams 30 ISTQB® - August 2012

31  Questions are selected according to defined set of rules: – Proportional distribution of questions on the basis of Syllabus chapters topics. – Distribution of questions on the basis of different types: K1 = Remember (mnemonic contents), K2 = Understand (conceptual contents), K3 = Apply(exercise that requires the use of testing notions or techniques) K4 = Analyze (exercise that requires also a contextual analysis) Expert level exams include five different K-levels (K2 to K6), with two additional higher K-levels: K5 = Evaluate(make judgments based on criteria and standards) K6 = Create(reorganize elements into a new pattern or structure; devise a procedure for accomplishing some task, invent a product) Exam Questions 31 ISTQB® - August 2012

32 Contents 32 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Syllabi and Exams 3 Benefits 4 Contacts 6 ISTQB® - August 2012 Special Initiatives 5

33  International recognition of acquired competences and skills  Possibility to use the logo “Certified Tester”(with identification of the specific level of certification)  Supports to the career path from foundation level to expert level Benefits for Professionals 33 ISTQB® - August 2012

34  The certification can be a competitive advantage for companies thanks to the increased level of reliability of the applications developed and the cost optimization of test activities, derived from the ISTQB ® competencies  The certification in consulting companies can offer high-level services to customers, increasing revenues and brand value  ISTQB ® has defined a “Partner Program” for the companies that have a large number of certified testers Benefits for Companies 34 ISTQB® - August 2012

35  For educational institutes and consulting companies it is possible to become an Accredited Trainer Provider; the processes and rules for accreditation are defined at international level  Accredited Training Providers can ensure a high standing in training services thanks to: –certified trainers –training material whose content, quality and syllabi coverage is checked by ISTQB ® Boards –early information and consultation on the evolution of ISTQB ® Glossary and Syllabi  Accredited Training Providers can benefit of specific logos and are listed in the ISTQB ® Website Benefits for Training Providers 35 ISTQB® - August 2012

36 Contents 36 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Syllabi and Exams 3 Benefits 4 Special Initiatives 5 ISTQB® - August 2012 Contacts 6

37 ISTQB® Partner Program Provides recognition to companies that are investing in ISTQB ® scheme Community at large ALM developers/ Academia/ Public Administration IT User/ Service Providers Certified Professionals Training Providers /Exam bodies Member boards GA/ Exec/ WG 37 ISTQB® - August 2012

38 Benefits for Partners The main benefits of the ISTQB ® Partner Program are: - World wide recognition of the partnership status through direct exposure in the ISTQB ® Web Site - Access to ISTQB ® Conference Network events at special conditions - Receive new syllabi in Alpha version with the opportunity to contribute to their review - Participation to the “ISTQB ® Partner Forum” that will provide Partners with highlights on the ISTQB ® Roadmap and news. - Additional Local Benefits provided by the MBs/EPs 38 ISTQB® - August 2012

39  Companies can become an ISTQB ® Partner if they have a significant number of employees or external consultants working for them that have passed certification exams by ISTQB ®.  The Program comprises four levels of partnerships that have different eligibility thresholds: –Silver: 5 Points –Gold: 14 Points –Platinum: 30 Points –Global: A minimum of 1 Platinum Partnership and 2 Gold Partnerships in at least 2 different countries. 39 ISTQB® - August 2012 Eligibility Points and Thresholds

40  The partnership level of an organization is determined through the number of certification points it has accumulated: –Foundation certification = 1 point, –Advanced certification = + 3 points (for each advance level certification module achieved) –Expert certification = + 5 points (for each expert level certification module achieved)  Other criteria to follow in order to be eligible are: –GOLD partnership requires to have at least 1 ADVANCED Level certification; –PLATINUM partnership requires to have at least 3 ADVANCED Level certifications 40 ISTQB® - August 2012 Eligibility Points and Thresholds

41 ISTQB® Award 41 ISTQB® - August 2012  ISTQB ® has launched the ISTQB ® International Software Testing Excellence Award, an annual prize that is given for outstanding contribution to the preservation, innovation or research in the field of software quality.  Anyone can fill a proposal for a potential winner of the "ISTQB ® International Software Testing Excellence Award”, filling in the Submission Form on the ISTQB ® website

42  The potential winner of the Award is selected for having contributed to: –Increase public awareness for the importance of software quality and testing –Advance the publication of research findings in the field of software quality and testing –Push further education on the subject of software quality and testing –Support the creation of standards and norms in the area of software quality ad testing –Give new impulses to the improvement of software development and testing processes 42 ISTQB® - August 2012 ISTQB® Award criteria

43 Contents 43 ISTQB ® : Worldwide Footprint 2 Introduction to ISTQB ® 1 Syllabi and Exams 3 Benefits 4 Contacts 6 ISTQB® - August 2012 Special Initiatives 5

44 ISTQB® Contacts 44 ISTQB ® Official ISTQB ® Address: Avenue du Roi, Brussels Belgium ISTQB ® Contact ISTQB® - August 2012

45 ISTQB® Channels 45 You Tube presence: Slide Share presence: LinkedIn Community : groups?about=&gid= &trk=anet_ug_grppro groups?about=&gid= &trk=anet_ug_grppro Twitter channel: XING community: Facebook Page: ISTQB® - August 2012

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