Presentation on theme: "Who Should Lead Digital Innovation? Services in a Digital World – Leading, Innovating, Delivering 8-10 th December 2013 Business Design Centre, London."— Presentation transcript:
Who Should Lead Digital Innovation? Services in a Digital World – Leading, Innovating, Delivering 8-10 th December 2013 Business Design Centre, London Jos Creese CIO, Hampshire County Council
Unpleasant Facts About Digitally Enabled Change Programmes Deliver tangible value as planned Deliver, but not to time, quality or budget Fail outright! Source: CIO Connect 2013
So what does it take? NegotiatorProblem solverBusiness analystOrganiserTech savvy CredibilityAuthority to actInfluencerEnergeticCommunicator VisionaryBusiness expertProject leaderPassionatePolitical master Risk takerTrack recordFinancial expertConfidenceTough & resilient NetworkerCommercially astuteSelf-starterDisruptiveDigital native StrategicLateral ThinkerIT ExperienceOpenResource broker You said …..
Boils down to…. Business knowledge and credibility Complex programme track record Energetic, confident and resilient Digital experience Influential communicator Political and negotiation skills
So Who Are The Contenders? CIO, CDO, CMO, CFO, HR, politicians, CX, external interim, CTO, service directors, ….
‘Starter for 10’ Not about the technology Not the birth right of any professional area …or any individuals such as an IT leader But could be the CIO … but … … digital innovation must be shared through collaborative working and distributed leadership, ie so that change is led through others. A ‘digital leader’ earns the authority to facilitate culture change and to address silo and out of date ways of working by their credibility, style and affinity with organisational priorities – coupled with programme delivery track record … not by their technology credentials.