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Romania Near-Shore Center case study April 2012. Oracle Romania within EMEA Region (EuropeMiddleEastAfrica) EMEA - generates 34% of Oracle Corp - Romania.

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Presentation on theme: "Romania Near-Shore Center case study April 2012. Oracle Romania within EMEA Region (EuropeMiddleEastAfrica) EMEA - generates 34% of Oracle Corp - Romania."— Presentation transcript:

1 Romania Near-Shore Center case study April 2012

2 Oracle Romania within EMEA Region (EuropeMiddleEastAfrica) EMEA - generates 34% of Oracle Corp - Romania – Services Export 43 mil Eur/2010; 40 mil Eur export/2009 EMEA - 147 offices in 58 countries; 23,500 employees - 10% in Romania (2250) Technical – 39 % (877 employees) Non Technical – 61 % (1372 employees)

3 Oracle Romania local presence since 1995 – Services Centers from 2004 Oracle Romania, from no of employees perspective - 3-rd rank in EMEA - 8-th rank corporate wide -Employees average age: 30 Headcount projection since Service Centers opening (2004-2012) Foreign languages spoken: 20 Most frequent: French, German, Italian, Spanish Less frequent: Nordics, Czech, Serbian, Croat, Turkish, Chinese, Polish

4 Gymnasiun & High School ThinkQuest (ani: 9-18) 730 Schools 5516 certified teachers 14202 active students High School (K11 – 12) Oracle Academy (ani:17-18) 960 High Schools 1861 Certified teachers 119.000 active students University Oracle Academy (ani:18-25+) 38 Faculties 77 certified professors 5.000 active student users Postuniversity (ani:25+) PhD Tuitions Excellence/Innovation Centers –ASE/UPB Oracle Academic Programmes in ROMANIA Oracle Academic Programmes in ROMANIA Oracle Academy & ThinkQuest support over 2M students in 101 countries

5 Local Workforce Study Oracle report based on: 7 years of selection and recruiting in Romania 4000 work positions published 450.000 applications received 25.000 interviews held Reccomendations: - diversification of the foreign languages spoken by nontechnical profile - extension of foreign languages for technical profile (two instead of one) - introduction of technical certification programs along the university studies - student exposure to regional, transcultural projects aimed to increase the workforce mobility - Continuous update of the curricula in relation to the business and technological environment evolution

6 Profiles for Technical Jobs Core Skills Knowledge about the whole software development cycle Advanced Oracle Database knowledge Advanced knowledge of Oracle products Programming languages: JAVA, PL/SQL. C/C++ Operating systems: Unix/Linux, Solaris Soft skills Flexibility in job program Teamwork Results orientation Motivation, proactive Ability to run several projects in the same time Prior experience in working with customers Interpersonal communication skills Intercultural sensitivity Ability to innovate in various encounters Adaptability

7 Gap Analysis – Technical Profiles Profil tehnic Competentele solicitate de Oracle Competentele gasite in piata fortei de munca Competentele care lipsesc in piata fortei de munca Absolventi universitate Abosolventi universitate Certificari/Specilizari Limba engleza Limba franceza Limba italiana Limba spaniola Limba germana

8 Profiles for non Technical Jobs Core skills English fluency is a must Secondary language fluency (French, Spanish, Italian, German, Portuguese, Czech, Slovak, Serbian, Polish, Russian, Turkish, Greek, Danish, Swedish, Chinese, Arab, Hungarian) Graduation of an university Computer operation skills (MS Office and Oracle applications) Soft skills Flexibility in job program Teamwork Results orientation Motivation, proactive Ability to run several projects in the same time Prior experience in working with customers Interpersonal communication skills Intercultural sensitivity Ability to innovate in various encounters Adaptability

9 Gap Analysis – non technical profiles Profil economic/socio-uman Competentele solicitate de Oracle Competentele gasite in piata fortei de munca Competentele care lipsesc in piata fortei de munca Absolventi universitate Abosolventi universitate Certificari/Specilizari Limba engleza Limba franceza Limba italiana Limba spaniola Limba germana Limba rusa Limba maghiara Limbi nordice Limba ceha Limba sarba Limba croata Limba turca Limba chineza Limba poloneza Limba coreeana

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