Presentation on theme: "Why Do I Need an Orientation? Ive served, worked, done……… NRCA Summit 2007 Ramona M. Hill Workshops, Etc!, Inc. www.workshopsetcinc.com."— Presentation transcript:
Why Do I Need an Orientation? Ive served, worked, done……… NRCA Summit 2007 Ramona M. Hill Workshops, Etc!, Inc.
Session Objective A quality orientation of new members to your board is fundamental to your boards success. This session will review and discuss a sample orientation agenda and give you the opportunity to debate the importance of various components. To obtain a copy of the entire presentation, please visit
Session Agenda What is the point? Why is it important? How do you entice them? What do you present? How long does it take? How do you measure success?
People who shut their eyes to reality invite their own destruction. - James Baldwin
What is the point? Why is it important? Why should they come? What is the ideal location?
What do you present? Society Private Sector Public Sector Non Profit Sector Describe the Composition of each sector. Where does your organization fit?
What do you present --- About the organization… History of the organization Mission/Vision Programs/Services Who do we benefit/impact? How many do we serve?
What do you present --- About The Board… Role of the Board Length of Terms Board officers and members Committees/Task Forces Individual Board member expectations and responsibilities
What do you present --- About Available Information… Share what documents exist (which should be distributed to new members) Organization Bylaws Board Policies Board member biographies Budget Annual Report Strategic Plan
Keep it Fun - Use the Fish Principles Choose your a____________ Make their d____________ Have f___ & e_____ what you do Bring your e____ to the session B__ T______
How………………. Long should it last? Do we measure success?
Workshop Resources Welcome to the Board. Fisher Howe Presenting Board Orientation. A BoardSource guide.
Workshops, Etc!, Inc. Specializes in designing and implementing customized workshops for your organization Provides meeting facilitation; group process design and development; parliamentary procedure; and, strategic planning services. Professional affiliations/certifications include: Society for Human Resources Management; American Society for Training and Development; National Speakers Association; National Association of Parliamentarians; Certified Trainer of Adult Trainers; Master Trainer Contact Information Ramona Marsalis-Hill, Certified Trainer/Facilitator P O Box 3079 * Daphne, AL Phone: ETC
What is the point? Why is it important? Why should they come?
To Offer Memorable Customer Service Choose your attitude Make their day Have fun/enjoy what you do Bring your energy to work with you BE THERE
Clear Messages are ESSENTIAL In Face to Face Conversations What % of the message is Body Language ___% Tone of Voice ___% Words Used ___% In Phone Conversations What % of the message is Body Language ___% Tone of Voice ___% Words Used ___%