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Presented by Sandra German, RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A) Remote CART provided by Ian Sutherland, RMR, RPR, CRR, CSR(A) Remote CART: How.

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Presentation on theme: "Presented by Sandra German, RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A) Remote CART provided by Ian Sutherland, RMR, RPR, CRR, CSR(A) Remote CART: How."— Presentation transcript:

1 Presented by Sandra German, RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A) Remote CART provided by Ian Sutherland, RMR, RPR, CRR, CSR(A) Remote CART: How I Can Access CART From Virtually Anywhere By AB Captioning & CART

2 What is Realtime? Instantaneous verbatim translation of the spoken word into text by a realtime-trained court reporter at speeds exceeding 225 words per minute with 98% accuracy or higher.

3 How does it work? Stenographic notes written on a computerized steno machine are transmitted through a cable or via Bluetooth to a computer database and translated into English text within seconds

4 Realtime is used in the following areas: Broadcast captioning on television Court & Litigation (for hard of hearing litigants, jurors, and accused On-site and Remote CART (Communication Access Realtime Translation)

5 What is CART? Communication Access Realtime Translation is a word-for- word speech-to-text translation of all spoken words and environmental sounds facilitated through a CART Provider trained in conveying a speakers message complete with environmental cues. Unlike computerized notetaking, speed typing, abbreviation systems or other interpretation services, CART empowers consumers to decide for themselves what information is important to them.

6 The steno keyboard is similar to a piano keyboard On the steno machine… makes a word or sound On the piano…. plays a note Pressing one key... On the piano… plays a chord Pressing several keys at once... On the steno machine… makes a word, sound, or syllable

7 We write phonetically & syllabically Initial consonant sounds and prefixes are made with the left hand Final consonant sounds, suffixes/word endings are made with the right hand 11 different diphthongs are made with combinations of the vowel bank keys The asterisk is used to make corrections or additional variations of strokes Numbers are made by pressing the number bar with any first row key


9 4 main reasons why it sometimes looks goofy... Mistrokes or Fat Finger Days! One too many or one too few keys stroked in an entry (because keys are only mms apart) can cause mistrokes with embarrassing results! We are ONLY human ! Word Boundary Mistranslates! Sometimes suffixes and prefixes attach to the wrong words rely sensed vs relicensed forest toring vs for restoring Morgue Anacin Claire vs Morgan Sinclair theatre caliper former vs theatrical performer MKZ = mad cow disease vs MKS = Michael Jackson

10 4 main reasons why it sometimes looks goofy... Unstranslates! When the computer dictionary database does not contain a text match with a steno stroke, a default phonetic table will phonetically translate a stroke FUJ = fudge (Steno = TPUPBLG) Overstroking or Stacking! The keys on the steno machine dont release quickly enough and a second stroke is written in the same electronic space as the first causing two strokes in one want TOUS go = want US TO go ask TOD pay = askeD TO pay wonder DOG I need = wonderING DO I need

11 CART/Captioning can also be used.. With interpreters and transliterators As a teaching aid for learning English as a second language Where transcripts are required By persons with cognitive or motor challenges

12 CART/Captioning consumers claim... Allows full group participation Increased vocabulary & comprehension Boosts self- esteem Increased memory retention

13 We Include Environmental Sounds Fire alarms Announcements Microphone feedback Phone ringing Outside noises Music playing, including lyrics when possible

14 We include Audible sounds: Laughter & Giggling Cheering & Applause Screaming Speaking in foreign languages

15 Other indicators we write... ^ Correction or - - to indicate a correction in previous text Speaker identifiers >> Sandra: >> Mr. Sutherland: >> Speaking through a translator: or >> [ Speaking in Swahili ] (said sarcastically) [ Singing opera ] Blah Blah Blah

16 What does it take to do CART or Broadcast Captioning? Graduate from an accredited court reporting school with 225 words per minute at 98% accuracy as an entry-level court reporter Entry-level training can take from 2 to 5 years to graduate at this high standard of speed and accuracy

17 Advanced training in Realtime Theory to provide CART and Broadcast Captioning Extensive database development CART Providers and Captioners develop their own databases, unique to how they write, which takes many, many years to develop and perfect. This is a daily, ongoing process throughout their careers. As well as ….

18 Love of words Large knowledge base Quick thinking Well read As well as ….

19 Very high brain-processing ability at breakneck speeds in stressful situations !! Knowledge on EVERYTHING in the whole, WIDE world... and how its spelled... in less than a second !! As well as ….

20 Credentials for Court Reporters, CART Providers, and Broadcast Captioners CSR(A) Certified Shorthand Reporter (Alberta) All certifications require annual Con.Ed. Credits to maintain RPRRegistered Professional Reporter (WK)Written knowledge legal test, 3 skills tests up 225 words per 96% accuracy RMRRegistered Merit Reporter, RPR prerequisite Advanced WK test & 3 skills tests up % accuracy RDRRegistered Diplomat Reporter, RMR prerequisite Very Advanced WK test. The highest credential in the industry CCPCertified CART Provider WK CART test & unedited RT % accuracy CBCCertified Broadcast Captioner WK Broadcast Captioning test & unedited RT % accuracy CRRCertified Realtime Reporter WK legal test & unedited Realtime % accuracy

21 Remote CART can be used in many situations... where a CART Provider is unable to be on site School classes off-site such as an agricultural field trip Remote Meetings to several locations To distant locations Museum tours

22 Why Use Remote CART? Distance is too great for providing onsite CART – eg. isolated location Time does not permit travel to be on site – last minute requests No added travel costs for consumer – eg. No mileage or per diems Consumer preference – consumer may not want the CART Provider on location with them Multiple locations needing simultaneous access

23 Remote CART Situations Schools Churches Conventions Seminars Meetings Book Clubs Support Groups Webcasts &/or Webinars Teleconference Calls (several consumer(s) calling in from different locations

24 Remote CART Challenges Doctor Visits Weddings Funerals Walking Tour Noisy Environments Breakout Discussions Laboratory/Math/Physics Classes Locations with poor internet access Poor audio quality * Remote CART is not ideal for all situations *

25 Remote CART Consumer Requirements Equipment required by the CART Consumer to receive CART remotely at their location 1.Computer with high-speed, stable internet access Hard-wired internet for best results. Stable, high bandwidth wireless internet acceptable 2. access (before the event) 3.Emergency phone contact and/or cell phone texting capabilities 4.Instant Messaging Program (during the event) (StreamText, Skype, Yahoo, Windows Live Messenger,) 5. Excellent Audio (see next slide)

26 Audio! Audio! Audio!!! If the CART Provider CANT hear it, the CART Provider CANT write it!

27 Remote CART Consumer Audio Requirements Audio Feed sent from consumer to CART Provider can be any of the following: Teleconference call phone number for CART Provider Using VOIP (Voice Over Internet Protocol) aka SKYPE Direct audio feed from PA sound system in conference room connected to consumers computer or telephone line Conference spider speakerphone Wireless lapel omnidirectional mic/receiver worn by the person(s) speaking or wired room microphones Microphone on the consumers receiving computer

28 What the CART Provider needs to do a great job: Meeting agenda and prior meeting minutes Names of chair/moderator and participants at the event Participants identify themselves before speaking Any industry-related vocabulary including names, spellings, acronyms, topics, etc. to be discussed Teleconference call-in numbers CART consumer contact information: – address – Contact phone number and/or cell phone number with texting – Instant message username and/or Skype username EXCELLENT audio feed!

29 Delivery Workflow StreamText.Net Connector Application Captioners Transcription Software Internet Explorer, Firefox, Chrome Website iPhone iPad Android Blackberry StreamText. Net Captioned texttext The streamed text can be broadcast to any device that supports standard HTML browser Output is easily configured for almost any application that can access the Internet

30 Main Benefits to StreamText Easy to Use. Reduces barriers to adopting technology. Take I.T. out of the loop! Flexible, Reliable Compatible with all major browsers on the market No FLASH or Java required. Does not require special ports or hard-coded IP addresses Simple controls for setting viewing preferences Natural text flow – easier to read and follow Can accommodate one to 100,000 viewers

31 StreamText.Net Security Firewall Friendly & Secure Data encryption – Full encryption of text from source to customer, eg. HTTPS encryption Password Protection

32 Viewing CART Opens in any web browser Internet Explorer, FireFox, Chrome, Safari Text can be viewed from any device that supports standard HTML iPhone, iPad, Blackberry, Android Consumer can select fonts, colours, and themes Integrated Chat built into StreamText Demonstration Event:

33 Remote CART vs broadcast captioning Remote CART Broadcast Captioning Full screen of text on computer Three lines of text at bottom of tv screen CART text sent via internetCaptions sent via phone lines and modems No delay, CART text instantCaptions delayed No picture/video, just textCaptions and video/picture on tv Audio quality challengesBetter audio, direct link to anchor desk or reporter

34 Its this Easy!! 1.Establish an internet connection on your viewing computer 2. Establish an audio connection 3. Click on the link that we send you prior to the event. 4. Voila! Theres the text. Blah blah CART text


36 Questions? Thank You !

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