1 AB Captioning & CART - YT CHHA Remote CART:How I Can Access CARTFrom Virtually AnywhereAB Captioning & CART - YT CHHABy ABCaptioning & CARTPresented by Sandra German,RDR, RMR, RPR, CRR, CCP, CBC, CPE, CRI, CSR(A)Remote CART provided byIan Sutherland, RMR, RPR, CRR, CSR(A)AB Captioning & CART June 2011
2 What is Realtime?Instantaneous verbatim translation of the spoken word into text by a realtime-trained court reporter at speeds exceeding 225 words per minute with 98% accuracy or higher.
3 How does it work?Stenographic “notes” written on a computerized steno machine are transmitted through a cable or via Bluetooth to a computer database and translated into English text within seconds
4 AB Captioning & CART - YT CHHA Realtime is used in the following areas:On-site and Remote CART (Communication Access Realtime Translation)Broadcast captioningon televisionCourt & Litigation (for hard of hearing litigants, jurors, and accusedAB Captioning & CART June 2011
5 What is CART?Communication Access Realtime Translation is a word-for-word speech-to-text translation of all spoken words and environmental sounds facilitated through a CART Provider trained in conveying a speaker’s message complete with environmental cues.Unlike computerized notetaking, speed typing, abbreviation systems or other interpretation services, CART empowers consumers to decide for themselves what information is important to them.
6 The steno keyboard is similar to a piano keyboard Pressing one key ...On the piano…. plays a noteOn the steno machine… makes a word or soundPressing several keys at once ...On the steno machine… makes a word, sound, or syllableOn the piano… plays a chord
7 We write phonetically & syllabically Initial consonant sounds and prefixes are made with the left handFinal consonant sounds, suffixes/word endings are made with the right hand11 different diphthongs are made with combinations of the vowel bank keysThe asterisk is used to make corrections or additional variations of strokesNumbers are made by pressing the number bar with any first row key
8 W-E-L K-O-M T-O T-H-I-S W-O-R-K S-H-O-P PERIOD S T K P W H R A O * E U FBLGDZW-E-LW E LK O P LT OT HW O R B GS H O PF P L TK-O-MT-OT-H-I-SW-O-R-KS-H-O-PPERIOD
9 4 main reasons why it sometimes looks goofy... Mistrokes or Fat Finger Days! One too many or one too few keys stroked in an entry (because keys are only mms apart) can cause mistrokes with embarrassing results! We are ONLY human !MKZ = mad cow disease vs MKS = Michael JacksonWord Boundary Mistranslates! Sometimes suffixes and prefixes attach to the wrong wordsrely sensed vs relicensedforest toring vs for restoringMorgue Anacin Claire vs Morgan Sinclairtheatre caliper former vs theatrical performer
10 4 main reasons why it sometimes looks goofy... Unstranslates! When the computer dictionary database does not contain a text match with a steno stroke, a default phonetic table will phonetically translate a strokeFUJ = fudge (Steno = TPUPBLG)Overstroking or Stacking! The keys on the steno machine don’t release quickly enough and a second stroke is written in the same electronic “space” as the first causing two strokes in onewant TOUS go = want US TO goask TOD pay = askeD TO paywonder DOG I need = wonderING DO I need
11 CART/Captioning can also be used.. By persons with cognitive or motor challengesAs a teaching aid for learning English as a second languageWhere transcripts are requiredWith interpreters and transliterators
12 CART/Captioning consumers claim . . . Increased vocabulary & comprehensionIncreased memory retentionBoosts self-esteemAllows full group participation
13 We Include Environmental Sounds Music playing, including lyrics when possibleMicrophone feedbackOutside noisesFire alarmsPhone ringingAnnouncements
14 We include Audible sounds: Laughter&GigglingScreamingCheering & ApplauseSpeaking in foreign languages
15 Other indicators we write . . . ^ Correction or - - to indicate a correction in previous textBlah Blah Blah Blah Blah BlahSpeaker identifiers>> Sandra:>> Mr. Sutherland:>> Speaking through a translator:or>> [ Speaking in Swahili ](said sarcastically)[ ♪ Singing opera ♪ ]
16 What does it take to do CART or Broadcast Captioning? Graduate from an accredited court reporting school with 225 words per minute at 98% accuracy as an entry-level court reporterEntry-level training can take from 2 to 5 years to graduate at this high standard of speed and accuracy
17 As well as ….Advanced training in Realtime Theory to provide CART and Broadcast CaptioningExtensive database developmentCART Providers and Captioners develop their own databases, unique to how they write, which takes many, many years to develop and perfect. This is a daily, ongoing process throughout their careers.
18 As well as …. Quick thinking Love of words Well read Large knowledge base
19 As well as ….Very high brain-processing ability at breakneck speeds in stressful situations !!Knowledge on EVERYTHING in the whole, WIDE world ... and how it’s spelled ... in less than a second !!
20 Credentials for Court Reporters, CART Providers, and Broadcast CaptionersRPR Registered Professional Reporter (WK)Written knowledge legal test, 3 skills tests up to @ 225 words per 96% accuracyCRR Certified Realtime Reporter WK legal test & unedited Realtime % accuracyCCP Certified CART ProviderWK CART test & unedited RT % accuracyCBC Certified Broadcast CaptionerWK Broadcast Captioning test & unedited RT % accuracyRMR Registered Merit Reporter, RPR prerequisite Advanced WK test & 3 skills tests up % accuracyRDR Registered Diplomat Reporter, RMR prerequisite Very Advanced WK test. The highest credential in the industryCSR(A) Certified Shorthand Reporter (Alberta)All certifications require annual Con.Ed. Credits to maintain
21 Remote CART can be used in many situations . . . where a CART Provider is unable to be on siteTo distant locationsRemote Meetings to several locationsSchool classes off-site such as an agricultural field tripMuseum tours
22 Why Use Remote CART?Distance is too great for providing onsite CART – eg. isolated locationTime does not permit travel to be on site – last minute requestsNo added travel costs for consumer – eg. No mileage or per diemsConsumer preference – consumer may not want the CART Provider on location with themMultiple locations needing simultaneous access
23 Remote CART Situations Book ClubsSupport GroupsWebcasts &/or WebinarsTeleconference Calls (several consumer(s) calling in from different locationsSchoolsChurchesConventionsSeminarsMeetings
24 Remote CART Challenges AB Captioning & CART - YT CHHARemote CART Challenges* Remote CART is not ideal for all situations *Doctor VisitsWeddingsFuneralsWalking TourNoisy EnvironmentsBreakout DiscussionsLaboratory/Math/Physics ClassesLocations with poor internet accessPoor audio qualityAB Captioning & CART June 2011
25 Remote CART Consumer Requirements Equipment required by the CART Consumer to receive CART remotely at their locationComputer with high-speed, stable internet accessHard-wired internet for best results. Stable, high bandwidth wireless internet acceptableaccess (before the event)Emergency phone contact and/or cell phone texting capabilitiesInstant Messaging Program (during the event)(StreamText, Skype, Yahoo, Windows Live Messenger,)5. Excellent Audio (see next slide)
26 If the CART Provider CAN’T hear it, the CART Provider CAN’T write it! Audio! Audio! Audio!!!If the CART Provider CAN’T hear it,the CART Provider CAN’T write it!
27 Remote CART Consumer Audio Requirements Audio Feed sent from consumer to CART Provider can be any of the following:Teleconference call phone number for CART ProviderUsing VOIP (Voice Over Internet Protocol) aka SKYPEDirect audio feed from PA sound system in conference room connected to consumer’s computer or telephone lineConference “spider” speakerphoneWireless lapel omnidirectional mic/receiver worn by the person(s) speaking or wired room microphonesMicrophone on the consumer’s receiving computer
28 What the CART Provider needs to do a great job: Meeting agenda and prior meeting minutesNames of chair/moderator and participants at the eventParticipants identify themselves before speakingAny industry-related vocabulary including names, spellings, acronyms, topics, etc. to be discussedTeleconference call-in numbersCART consumer contact information:addressContact phone number and/or cell phone number with textingInstant message username and/or Skype usernameEXCELLENT audio feed!
29 Internet Explorer, Firefox, Chrome Delivery WorkflowCaptionedCaptioner’sTranscriptionSoftwareStreamText.NetConnectorApplicationInternet Explorer, Firefox, ChromeWebsiteiPhoneiPadAndroidBlackberrytextThe streamed text can be broadcast to any device that supports standard HTML browserOutput is easily configured for almost any application that can access the InternetStreamText. Net
30 Main Benefits to StreamText Easy to Use. Reduces barriers to adopting technology. Take “I.T.” out of the loop!Flexible, ReliableCompatible with all major browsers on the marketNo FLASH or Java required. Does not require special ports or hard-coded IP addressesSimple controls for setting viewing preferencesNatural text flow – easier to read and followCan accommodate one to 100,000 viewers
31 StreamText.Net Security Firewall Friendly & SecureData encryption – Full encryption of text from source to customer , eg. HTTPS encryptionPassword Protection
32 Viewing CART Opens in any web browser Internet Explorer, FireFox, Chrome, SafariText can be viewed from any device that supports standard HTMLiPhone, iPad, Blackberry, AndroidConsumer can select fonts, colours, and themesIntegrated Chat built into StreamTextDemonstration Event:
33 Remote CART vs broadcast captioning Full screen of text on computerThree lines of text at bottom of tv screenCART text sent via internetCaptions sent via phone lines and modemsNo delay, CART text instantCaptions delayedNo picture/video, just textCaptions and video/picture on tvAudio quality challengesBetter audio, direct link to anchor desk or reporter
34 It’s this Easy!!Establish an internet connection on your viewing computerEstablish an audio connection3. Click on the link that we send you prior to the event.4. Voila! There’s the text.Blah blahCART text
35 AB Captioning & CART - YT CHHA AB Captioning & CART June 2011
36 AB Captioning & CART - YT CHHA Questions?Thank You !AB Captioning & CART June 2011