Presentation on theme: "Staffing the Business Finding, Hiring, and Retaining the Best People"— Presentation transcript:
1Staffing the Business Finding, Hiring, and Retaining the Best People Chapter 17
2Staffing No business can be better than the people who run it The staffing objective is to havethe right peoplewith the right skillsin the right placesat the right time
3Determining the Firm’s Personnel Needs Developing jobs from tasksidentifying the critical tasksjob descriptionsDeveloping the staffing planDeveloping the staff inventory
4Recruiting Personnel Promoting from the inside or outside The selection process
5Retaining Personnel Performance appraisals whenperformance criteriaDealing with poor performanceTerminating workers
6Staffing Issues Determining pay levels Training and education cross versus horizontal trainingboss preparation time
7Discussion QuestionsDefine staffing and explain why staffing is vital to the long-term success of the business.Identify and describe the three parts to determining the firm’s personnel needs. Explain how they are related to the firm’s business plan.Identify what a critical task is and how it is handled in staffing an organization.
8Discussion QuestionsIs it better for a firm to promote from within or go outside the firm when filling a job? Explain your answer.What does a firm’s hiring process tell a potential employee about the business?What are the most important pieces of information found on a job application form? What should a manager do with them? Explain your answer.What is the best procedure for conducting a performance review?
9Discussion QuestionsDescribe how a manager should deal with an employee whose performance is very good so he/she will continue to excel.Describe how a manager should deal with an employee whose performance is poor so that his/her performance will be great in the future. When should a poor performing employee be fired? How do you fire a poorly performing employee?
10Discussion QuestionsTo keep good employees all you have to do is pay them enough. Do you agree or disagree? Explain your answer.Is it the employer’s or employee’s responsibility to keep their job skills up to date? Explain your answer.Explain why staffing is included as part of the directing business function.