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Employee Assistance Program (EAP) April 30, 2008 1 Federal Aviation Administration FAA Academy ATC, AF, and New Student Employee Assistance Program (EAP)

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Presentation on theme: "Employee Assistance Program (EAP) April 30, 2008 1 Federal Aviation Administration FAA Academy ATC, AF, and New Student Employee Assistance Program (EAP)"— Presentation transcript:

1 Employee Assistance Program (EAP) April 30, Federal Aviation Administration FAA Academy ATC, AF, and New Student Employee Assistance Program (EAP) Briefing Federal Aviation Administration

2 Employee Assistance Program (EAP) April 30, Federal Aviation Administration What is EAP? The Employee Assistance Program (EAP) is a confidential program designed to help resolve personal problems. Licensed professional counselors provided by Magellan Behavioral Health, under contract with the agency, offer information, consultation and brief, solution- oriented counseling services.

3 Employee Assistance Program (EAP) April 30, Federal Aviation Administration EAP Services Short-term counseling Assessment and referrals Consultations Crisis intervention Critical Incident Stress Debriefing Program Legal Consultation Services Financial Services Geriatric Care Management Services Human Resources Concierge Services 24/7 Toll Free EAP (1237)

4 Employee Assistance Program (EAP) April 30, Federal Aviation Administration What Does EAP Counselor Do? Clarify the problem Identify options Develop plan of action

5 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Why do we have an Employee Assistance Program? 20% of employees in the United States have personal problems that impact their job. Workers with depression cost $30.9 billion dollars a year more in lost productivity when compared to workers with no depression. Stress costs American businesses more than $300 billion annually (or $7,500 per worker per year) in terms of reduced productivity, absenteeism, turnover and workers compensation benefits.

6 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Why do we have an Employee Assistance Program? Alcohol Abuse cost the United States an estimated $119 billion in lost productivity in Unscheduled absences due to time spent dealing with family issues accounted for 26% of absenteeism in 1998 Depressed employees have three times as many sick days as non-depressed employees.

7 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Return on Investment (ROI) The U. S. Department of Labor estimates that every $1 spent on an Employee Assistance Program (EAP), an employer saves $5 to $16. The EAP can reduce: * Grievances by 50% * Sick Leave usage by 33% * Work related accidents by 65% * Workers compensation claims by 30% * Time Spent on supervisor reprimands by 74%

8 Employee Assistance Program (EAP) April 30, Federal Aviation Administration How The EAP Works Up to eight prepaid visits Short-term offsite counseling All current FAA employees, their family/household members and retirees or past employees separated within the last 6 months Confidential and voluntary Professional network of licensed counselors Available 24/7 at EAP (1327)

9 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Voluntary Employee cannot be forced to go to EAP A Manager, or Supervisor will not know if an employee went to EAP, unless the employee is granted duty-time or the employee gave the counselor permission to verify that he or she kept appointment No other information is disclosed unless the employee has signed a Release of Information Form

10 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Confidentiality is the Cornerstone of the EAP EXCEPTIONS: Statement of Understanding specifies exceptions for IMMINENT threat of harm to self or others (suicide, homicide, child abuse, and in some states elder abuse) Form 8500 – TDP employees are required to report injuries or changes in their physical or mental health to the agency

11 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Form 8500 Question #19 …consultations with EAP excluded unless for your substance abuse or resulted in referral for psychiatric evaluation or treatment.

12 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Release of Information Whenever a safety/sensitive employee comes to the EAP seeking help for an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release. If the safety/ sensitive employee comes to the EAP for a non-alcohol/non-drug abuse problem and the EAP counselor suspects that the safety/sensitive employee may have an alcohol or drug abuse/misuse problem, the EAP must ask the safety/sensitive employee to sign a release.

13 Employee Assistance Program (EAP) April 30, Federal Aviation Administration TDPs (or EAP) Identified Signed Consent Form and Notify EAP Mgr & Flight Surgeon Unsigned Consent Form, EAP ended and no information disclosed

14 Employee Assistance Program (EAP) April 30, Federal Aviation Administration RESPONSIVE EAP available 24/ EAP (1327) = live human being Off-site Counselor

15 Employee Assistance Program (EAP) April 30, Federal Aviation Administration Questions?


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