Presentation on theme: "Qualities of Leadership and Management"— Presentation transcript:
1 Qualities of Leadership and Management Ian Grigor
2 Aims of sessionTo analyse the skills and attributes that describe leadership and managementTo analyse how they impact on organisational effectiveness
3 Objectives To analyse what effective leaders and managers do To analyse the skills of leaders and managersTo compare and contrast where leaders and managers overlapTo analyse where their roles differ
4 Skills of effective leaders (Pedler, Burgoyne and Boydell, 1986) Command of basic facts i.e. ability to manage informationRelevant professional understanding i.e. professional credibilityContinuing sensitivity to events i.e. an humanistic approachAnalytical, problem-solving, decision/judgement-making skillsSocial skills and abilitiesEmotional resilienceProactivity - inclination to respond purposefully to eventsCreativityMental agilityBalanced learning habits and skillsSelf-knowledge
5 Skills of effective leaders (Whetton and Cameron, 1991) Verbal communication (including listening)Managing time and stressManaging individual decisionsRecognising, defining and solving problemsMotivating and influencing othersDelegatingSetting goals and articulating a visionSelf-awarenessTeam-buildingManaging conflict
6 So what is a leader and what does she do? It’s often a good idea to think in terms of a great leader….
7 Where do leaders arise from? This is a situational phenomenon, often prompted by the environment that they exist in e.g. the terrorist attack on New York
8 Do leaders have to work within limits in that capacity? The main point is that leaders are not formally appointed so they can, and often do, push back the boundaries
9 Leadership theories/styles Trait – born to leadBehavioural – autocratic, democratic, laissez-faireContingency – style + situationTransformational - innovators
10 How, what, why and where do leaders impact? How do they lead?What attributes do they utilise?For whose benefit?In what arena(s) and under what circumstances?
11 So what are managers?They are employed by the organisation to achieve goalsAs such, the organisation is their prime concernThey have demonstrated that they have managerial skillsThey (hopefully) enjoy professional respect but as professional managers
12 What do they do? Manage people – how? Manage finance – in what way? Manage information – where do they get it?Manage projects e.g.???Manage change
13 How do the skills of a manager overlap with that of a leader? Excellent communication skillsFairnessProfessional knowledgePlanningVisionary
14 Where do managers and leaders differ? AccountabilityThe type of professional knowledge they useThe beneficiaries of success – the group or the organisation
15 Can they be one and the same person? They can but their goals in life are different. However, such is their degree of overlap e.g. in attributes that the ideal is a manager who leads. A good example is Mayor Giullianni of New York.
16 Objectives To analyse what effective leaders and managers do To analyse the skills of leaders and managersTo compare and contrast where leaders and managers overlapTo analyse where their roles differ