Presentation on theme: "Native American Veteran Entrepreneurs and SBA Partners for Success Presenter Jeff Estep President Heritage Global Solutions, Inc."— Presentation transcript:
1Native American Veteran Entrepreneurs and SBA Partners for Success Presenter Jeff Estep President Heritage Global Solutions, Inc.
2Where is all the business????? Reality CheckYou are Native American……You are an honored military veteran…..You may even be certified 8a or HubZone…..Where is all the business?????
3Standard Business Practices We built it …they did not come!!!Market your productProduce quality goods/servicesCreate great customer relationship management
4Agenda Why are we here? Mission and Goals Overview of SBA Practical experience working with Public & Private sector customersAvailable resources
5Why are we here? The SBA Initiative In September of 2008 the SBA’s Office of Native American Affairs initiated a program to improve its outreach and services awareness in the Native American community. Surveys showed that Veterans in this community had a high interest in business ownership, so Vets were specifically identified for outreach efforts.
6How do we reach Native Vets? A study was commissioned and awarded to Gabbard & Company to analyze the Native Vet community and determine the best way to reach those who were not already registered business owners with the SBA.
7What Did Gabbard & Co. Learn? ~ 200,000 Native Americans own businesses~13,000 of these businesses are owned by VeteransOnly 450 Native Vet business are registered in the CCR~175,000 Native Vets don’t own a business, but many may want to know how they would start oneAll are candidates for SBA assistance.
8What Did Gabbard & Co. Learn? Native American obstacles to business ownership are: lack of financial resources, lower educational attainment levels, and lack of demand in rural and reservation areas.Historical efforts to draw Native Americans away from their locale to receive business training and support services have not worked. Native Americans are less inclined to travel in order to take advantage of such services.To increase the use of SBA services, marketing programs must be pushed out to tribal areas and hosted by familiar trusted organizations.The SBA has designated these trusted organizations as Resource Partners.
9Heritage’s MissionEducate Native American Veteran Entrepreneurs and future entrepreneurs on existing SBA policies and programs in order to create an environment for success.
10Goals Conduct Education and Outreach events across the U.S. Grow and maintain a database of contact information for Native Vet Business Owners and Entrepreneurs.Create a portal designed specifically for Native Veteran Entrepreneurs. (NAVBIZ)
11NAVBIZ VisionNAVBIZ will be a portal that Native Vet Business owners and entrepreneurs will use to advance their business interests. It will be the go-to place for business networking.
12NAVBIZ FeaturesRegistration as a partner or member – Build the NAVBIZ databaseLearn about SBA programs targeted specifically to Native VetsLearn how SBA programs are received by reading blogs/commentary posted by NAVBIZ partners and membersLinks to broad resources that may be of aid to Native Vet EntrepreneursLearn about other ideas and programs from the membershipContribute to the online community by posting comments or bloggingUtilize a NAVBIZ knowledgebase to retrieve relevant informationView the SBA calendar of outreach and education events
13SBA Advantages Office of Native American Affairs Office of Veterans Business DevelopmentSBA 8(a) program13 CFRPatriot Express
14SBA Advantages – Part II E200 programExecutive level training initiative for small business owners.Small Business Development CentersThe Office of Small Business Development Centers (SBDC) provides management assistance to current and prospective small business ownersSmall Business PrimerOnline Video
15SBA Tribal 8(a)The “8(a) program” is designed to help small business who are owned and controlled by socially and economically disadvantaged individuals and economically disadvantaged Indian Tribes and Native Hawaiian Organizations in competing on an equal basis in the mainstream of American economy.Opens avenues into other federal agencies.SBA is authorized to contract with other federal agencies, then subcontract to eligible 8(a) participants.Sole Source PotentialsContracts up to $5.5M for individually-owned businesses assigned manufacturing SIC/NAICs and $3.5M for all other contracts. (13 CFR )
17Private Sector Assistance Native American Business Enterprise CenterOperated through the cooperative agreement with the U.S. Department of Commerce, Minority Business Development AgencySpecific types of Management and Technical Assistance shall include but are not limited to the following:MarketingAccess to CapitalContracting and Procurement OpportunitiesFinance & AccountingBondingGeneral ManagementPersonnelAdministrationWebsite:
18Private Sector Assistance Part II Department of Defense Office of Small Business ProgramIndian Incentive Program(IIP) - makes every effort to provide added value to the government, in that, this program is funded independently by the Office of the Secretary of Defense and is not supported by the funds of the contracting agency.Company must be owned by an enrolled member of a federally recognized tribe.These contracts require contractors to use their best efforts to give Indian organizations and Indian-owned economic enterprises the maximum practicable opportunity to participate in subcontracts awarded to the fullest extent consistent with efficient performance of the contract(s). Contracting officers, subject to the terms and conditions of the contract, shall authorize an incentive payment of 5 percent of the amount paid to subcontractors that are Indian organizations or Indian-owned economic enterprises.
20Private Sector Experience Prime Contractors Prime Contractors look for same characteristics in all sub-contractors:Age of BusinessPerformanceFinancial stabilitySmall business can respond quicker and with more innovation.
21Private Sector Experience - Part II Prime Contractors looking specifically at small business:Must fit into industry-standard definitions of being small or diverse companiesProduct and service leadershipSustained high performance in cost, quality, and deliveryFinancially healthy and leanCustomer-focusedInnovative and responsive
22Private Sector Experience - Part III Prime Contractor Environments:Multi-national in scopeMultitude of programsU.S. Defense budget has major impact if company is focuses on defense contracts.Programs are always changingManagement is becoming more virtualEmploy thousands internally to support programs
23Private Sector Experience - Part IV AT&T launches … Private Sector Experience - Part IV AT&T launches ….. Operation Hand Salute “OHS”The purpose of this program is to develop and promote DVBEs, continue towards the goal of 1.5% of AT&T’s purchase base to be with DVBEs, and help these mentees advance their businesses to the next level.Advocacy: armed with knowledge on DVBE regulations, resources, advocacy groups, mentees will be better prepared to advocate for their value propositionAwareness: increased awareness of procurement processes and supply chain requirements will make the mentees more competitive in the bid processInnovation: working with mentors, to understand how to sustain their business in an ever challenging economic environmentTraining: 9 - TL 9000 Classes, 8 – WorkshopsPartnerships: Create networking opportunities through various resources (Primes, mentors, etc)Accountability: Monthly status reports ensure that the Mentor and Mentee are working together on an action plan to insure success of the program and establish key follow-up itemsRecognition: Participants will be prominently identified in program materials and have opportunities to interact with key AT&T leaders
24Private Sector National Center for American Indian Enterprise Development A non-profit organization, founded and directed by American Indians, committed to Business Development for Indian People953 E. Juanita Avenue Mesa, AZ Phone: Fax: web:
26Private Sector Airlines Continental Airlines - Veterans Program
27Interagency Task Force on Veterans Small Business Development GOALSimproving capital accessexpanding mentor-protégé assistanceincreasing the integrity of certifications of statusreducing paperwork and administrative burdensincreasing and improving training and counseling
28Public Sector Assistance Procurement Technical Assistance Center (PTAC)Congressionally authorized initiative to assist organizations that are seeking to market their goods and/or services to federal, state, and local governments.Provides a variety of tools and services that assist local businesses in identifying government procurement opportunities and to compete more effectively for government contracts.
29PTAC Benefitsone-on-one counseling to assist in the pursuit of government contracts.access to contract opportunity listings and bid boards.bid matching for prime contracting and subcontracting to qualifying businesses.assistance in completing certifications applications to compete for all levels of government contracting.training seminars on various contracting topics.assistance in marketing your organization to government buyers by providing procurement contacts, buyers, purchasing agents and contracting personnel for federal, state and local government agencies.Access to a technical library
30Public Sector Assistance Part II VA – www.VetBiz.gov
31Public Sector Assistance - Part III Department of DefenseOffice of Small and Disadvantaged Business UtilizationMentor – Protégé ProgramThe DoD Mentor-Protégé Program assists small businesses (Protégés) to successfully compete for prime contract and subcontract awards by partnering with large companies (Mentors) under individual, project-based Agreements.A form of joint ventureWebsite:
32Public Sector Assistance - Part IV New Mexico – Department of Veteran ServicesVeterans Business Resource Center – AlbuquerqueA business resource center that opened its doors in Albuquerque in 2008.Assist with government achieving goal of 3% of the total value of all prime contract and subcontract awards for each fiscal year to small business concerns owned and controlled by service-disabled veterans.The Department’s goal is to be the nation’s leading state advocate for veterans in business and a motivator/facilitator for veterans exploring the prospects of business ownership.Website:
33Public Sector Assistance - Part V UIDA Business Services Procurement Assistance CenterA supporting non-profit program of the National Center. Is funded by the Department of DefenseSome of the Services Include:Assist in matchmakingTraining seminarsHands on Website, Marketing, and Accounting with professionals in the fieldContact Information:George Williams86 South Cobb Drive MZ0510Marietta, GA 30063Phone:
34Public Sector Assistance - Part VI Veterans Procurement Assistance CenterA non-profit agency whose mission is to assist New Mexico Veterans and Service Disabled Veterans in business.Some of the Services Include:Assist in matchmakingTraining seminarsHands on Website, Marketing, and Accounting with professionals in the fieldContact Information:Veterans Procurement Assistance Center Inc.1314 Madeira Dr. SEAlbuquerque, NM 87108Phone:
35Public Sector Assistance - Part VII SATOP – Space Alliance Technology Outreach Program40 hours free engineering consultingNationwide assistanceSmall business focused – under 500 employeesDo not need to be high-tech, manufacturing or aerospace.or
36Public Sector Assistance - Part VIII Technical and Community CollegesDon’t forget your own governmentU.S. SenatorsU.S. House of RepresentativesState Officials
37Resources FranchisesNaVOBA – National Veteran Owned Business Association
38Resources Business Network Buy Veteran Program:Sponsored by NaVOBA
39Resources Web advertising Veteran Owned Business.com
40Resources - Part II Sourcing businesses Business Matchmaking - the nation's leading public-private small business procurement program, can put you face-to-face with government and corporate buyers for a wide range of products and services.Teaming USA - dedicated to helping small business owners find partners and learn the powerful advantages of working together to win government and major corporate contracts.
41Resources - Part III Tools & Counseling SCORE – Counselors to America’s Small Business. A resource partner of the SBAHP & Microsoft Small and Medium Business toolsIBM – Small and Medium Business toolkit
42Resources - Part IV Conferences RES/UIDA National Center for American Indian Enterprise DevelopmentAFCEAGOLD COASTNMSDC (Local Chapter - SCMBDC)American Indian Chamber of CommerceKeeping the Promise (CADVBE)Prime Sponsored Small Business events
43Resources - Part V Helpful Websites U.S. GovernmentCentral Contractor Registration/ProNetSmall Disadvantaged Business (SBA approval required)SBA 8(a) Business Development (SBA approval required)Small business concerns in HUBZones (SBA approval required)https://eweb1.sba.gov/hubzone/internetService-Disabled Veteran Owned BusinessVeteran OwnedAmerican Recovery & Reinvestment Act(ARRA)Federal Business Opportunities(FBO)Federal Grants WebsiteDepartment of Homeland Security(DHS)Federal BidsFederal Office of Small & Disadvantaged Business Utilization(OSDBU)
44Resources - Part VI Helpful Websites U.S. Government Part IISBA Prime Contractors post subcontracting opportunitiesMinority Business Development Agency(MBDA)Non-GovernmentThe American Indian Chamber of Commerce of New MexicoWomen’s Business Enterprise National CouncilNational Minority Supplier Development CouncilNational Institute for the BlindNational Institute for the Severely HandicappedNativeEdge
45Associations, Organizations & Certifications Resources - Part VIIAssociations, Organizations & CertificationsSBA 8a/HUBZoneNational Center of American Indian Enterprise Development/ UIDAAmerican Indian Chamber of Commerce of CaliforniaCA DVBE AllianceChoctaw Nation of Oklahoma/Veteran AdvocacyElite SDVOB NetworkNational Veteran Owned Business AssociationNABACouncil for Native Hawaiian AchievementIndian Incentive ProgramNative American Contractors AssociationNational Minority Supplier Development Council
46Texas Area Local Contacts SBAEl Paso District OfficeBusiness Development DivisionLead Business Development Specialist Jose L. CamposBusiness Development Specialist Adrian MadrigalBusiness Development Specialist Suze AguirreDallas District Office8(a) Business Dev. Program Betty Thrower extHubZone Jennie Montgomery ext Greg Duffer extVeterans Information Officer Bill Medina extWomen’s Business Ownership Maryann Nichols ext
47Texas Area Local Contacts - Part II SBALower Rio Grande Valley District8(a) and HUBZone Business Development Specialist Gilbert Soliz x228SBDC Liaison & Women Business Center Business Development Specialist Graciela Guillen x225Corpus Christi Branch OfficeVeteran Affairs Branch Manager Simon H. Castillo x218(a) and HUBZone Business Development Specialist Elizabeth Soliz x21
48Texas Area Local Contacts – Part III SBAHouston District Office8(a) and HUBZone Gaye Spears-MadisonVeterans Representative Stephen CurrySCORELubbock District Office –Lead Business Development Specialist Scotty Arnold ext. 101Business Development Specialist Josie Salinas ext. 106Business Development Specialist Kim Hobgood ext. 108San Antonio District Office Lead Business Development Specialist Mary Alice BlancoDevelopment Specialist Business Debra DimandoDevelopment Specialist Business Linda OlinickDevelopment Specialist Business Stephanie RappDevelopment Specialist Business Theresa Scott
49Texas Area Local Contacts - Part IV TEXAS SBDC NetworkList of all Texas SBDCNorth Texas Small Business Development Center Network Regional OfficeBill J. Priest Institute of El Centro College 1402 Corinth Street Dallas, TX Phone: (214) or (800) 350-SBDC (7232)South-West Texas Border SBDC The University of Texas at San Antonio West Durango BoulevardSan AntonioTexas USA Telephone: Fax:South-West Texas Border SBDC Texas State University – San MarcosPhone:Round Rock (Main Office):1555 University Blvd, Suite 265Round Rock, TX 78664Austin (Satellite Office):314 E. Highland Mall Blvd., Ste 304Austin, TXSan Marcos (Administrative Office601 University Dr. McCoy Hall 322San Marcos, TX
50Texas Area Local Contacts - Part V Dallas County Comm College, Lead SW Texas SBDC1402 Corinth StreetDallas, TX 75215Tel: (214)Fax: (214)The University of Texas of the Permian Basin4901 E. UniversityOdessa, Texas 79762Ph: (915)Fax: (915)Trinity Valley Comm College SBDC500 South PrairievilleAthens, TX 75751Tel: (903)Fax: (903)Bonham Satellite SBDC, Sam Rayburn Library1201 E 9th St Bldg 2Bonham, TX 75418Tel: (903)FAX: (903)Navarro SBDC120 North 12th StreetCorsicana, TX 75110Tel: (903)Fax: (903)International Trade Center SBDCWorld Trade Ctr, 2050 Stemmons Freeway, Ste 150Dallas, TX 75258Tel: (214)Fax: (214)
51Texas Area Local Contacts - Part VI Center For Government Contracting SBDC1402 Corinth StreetDallas, TX 75215Tel: (214)Fax: (214)Grayson SBDC6101 Grayson DriveDenison, TX 75020Tel: (903)Fax: (903)Denton Satellite SBDCP.O. Drawer PDenton, TX 76201Tel: (817)Fax: (817)Best Southwest SBDC214 South Main, Suite 102ADuncanville, TX 75116Tel: (214)Fax: (214)SBDC for Enterprise Excellence7300 Jack Newell Boulevard, SouthFort Worth, TX 76118Tel: (817)Fax: (817)Tarrant SBDC1500 Houston Street, Room 163Ft. Worth, TX 76102Tel: (817)Fax: (817)
52Texas Area Local Contacts - Part VII North Central Texas SBDC 1525 West California Gainesville, TX Tel: (817) Fax: (817)Kilgore College SBDC 110 Triple Creek Drive, Suite #70 Longview, TX Tel: (903) Fax: (903)Northeast/Texarkana SBDC P.O. Box Mt. Pleasant, TX Tel: (903) Fax: (903)Read more:Paris Junior College SBDC Clarksville Street Paris, TX Tel: (903) Fax: (903)Courtyard Center For Professional and Economic Development, SBDC Preston Park Boulevard, Suite A126/Box 15 Plano, TX Tel: (214) Fax: (214)Tyler Junior College SBDC 1530 South SW Loop 323, Suite 100 Tyler, TX Tel: (903) Fax: (903)Read more:
53Texas Area Local Contacts - Part VIII McLennan Community College SBDC 401 Franklin Waco, TX Tel: (817) Fax: (817)Brazos Valley SBDC PO Box 3695 Bryan, TX Tel: (409) Fax: (409)Galveston County SBDC 4015 Avenue Q Galveston, TX Tel: (409) Fax: (409)Lone Star College System, SBDC 5000 Research Forest Drive Spring, TX Tel: (281) Fax: (281)Sam Houston State Univ SBDC PO Box 2058 Huntsville, TX Tel: (409) Fax: (409)Brazosport College SBDC 500 College Drive Lake Jackson, TX Tel: (409) Fax: (409)
54Texas Area Local Contacts - Part IX Angelina Community College SBDC P.O. Box Lufkin, TX Tel: (409) Fax: (409)College Of The Mainland SBDC Amburn Rd Texas City, TX Tel: (409) Fax: (409)Wharton County Junior College SBDC 911 Boling Highway, Room 102 Wharton, TX Tel: (409) Fax: (409)Texas Tech Univ, Lead Northwestern Texas SBDC Spectrum Plaza South Loop 289, Suite 114 Lubbock, TX Tel: (806) Fax: (806)Abilene Christian Univ Caruth SBDC Business Administration, 648 East Highway 80 Abilene, TX Tel: (915) Fax: (915)West Texas A&M Univ SBDC T. Boone Pickens School of Business South Washington, Suite 209 Amarillo, TX Tel: (806) Fax: (806)
55Texas Area Local Contacts - Part X Tarleton State Univ SBDC Business Administration, Box T Stephenville, TX Tel: (817) Fax: (817)Midwestern State Univ SBDC Taft Boulevard Wichita Falls, TX Tel: (817) Fax: (817)Univ Of Texas/San Antonio, Lead South Texas Border SBDC 1222 North Main, Suite 450 San Antonio, TX Tel: (210) Fax: (210)Sul Ross State Univ, Big Bend SBDC Satellite P.O. Box C-47, Room 319 Alpine, TX Tel: (915) Fax: (915)Lower Colorado River Authority SBDC Lake Austin Boulevard Jack Miller Bldg Mail Stop M104 Austin, TX Tel: (512) Fax: (512)Greater Corpus Christi Business Alliance SBDC 1201 North Shoreline Corpus Christi, TX Tel: (512) Fax: (512)
56Texas Area Local Contacts - Part XI Univ Of Texas -Pan American SBDC 1201 West Univ Edinburg, TX Tel: (210) Fax: (210)El Paso Community College SBDC 103 Montana Avenue, Suite 202 El Paso, TX Tel: (915) Fax: (915)Kingsville Chamber Of Commerce SBDC 635 East King Kingsville, TX Tel: (512) Fax: (512)Laredo Development Foundation SBDC 616 Leal Street Laredo, TX Tel: (210) Fax: (210)Angelo State Univ SBDC 2610 West Avenue N, Campus Box San Angelo, TX Tel: (915) Fax: (915)Univ of Texas/San Antonio SBDC North Main, Suite 450 San Antonio, TX Tel: (210) Fax: (210)
57Texas Area Local Contacts - Part XII Middle Rio Grande Development Council SBDC 209 North Getty Street Uvalde, TX Tel: (210) Fax: (210)Univ of Houston-Victoria SBDC 700 Main Center, Suite 102 Victoria, TX Tel: (512) Fax: (512)
58Texas Area Local Contacts - Part XIII Native American PTAC421 E. Comanche Suite #B Norman, OK Phone: (405) Program HeadquartersBob Gann - Program Manager Phone: (405)Denise Bowman - Procurement Counselor Phone: (405)Mary Margaret Gann - CFO Phone: (405)Dan Little Axe - Senior Consultant Phone: (405)Dean Hammond - Procurement Counselor Phone: (405)American Indian Chamber of CommerceExecutive DirectorTosawi Marshall, ComanchePhone:Fax:
59Texas Area Local Contacts - Part XIV University of Texas at Arlington Cross Timbers Procurement Center 7300 Jack Newell Blvd. S. Fort Worth, TX Phone: Fax: URL: POC: Jim HicksUniversity of Texas at Brownsville/TSC 1600 E. Elizabeth Street Brownsville, TX Phone: Fax: POC: Rosalie O. ManzanoUniversity of Houston Texas Information Procurement Service 2302 Fannin Suite 200 Houston, TX Phone: Fax: URL: POC: Carey J. WhiteSan Antonio Procurement Outreach Program POB San Antonio, TX Phone: Fax:
60Texas Area Local Contacts - Part XV Procurement Assistance Center NWT SBDC 2579 S. Loop 289 Suite 210 Lubbock, TX Phone: Fax: POC: Otilo CastellanoAngelina College Procurement Assistance Center 3500 South First Street P.O.Box 1768 Lufkin, TX Phone: Fax: POC: Thomas E. Brewer, Jr., C.P.M.The Contract Opportunities Center El Paso Community College POB El Paso, TX Phone: Fax: POC: Yolanda Moya, Alicia SalcedoPanhandle Regional Planning Commission POB 9257 Amarillo, TX Phone: Fax: URL: POC: Edmond Esparza
61Texas Area Local Contacts - Part XVI Del Mar College Procurement Technical Assistance Center 101 Baldwin, VB-351 Corpus Christi, TX Phone: Fax: URL: POC: Ann FierovaTexas Veterans CommissionStephen F. Austin Bldg., Suite 800Austin, Texas 78701(Fax) 512/Texas Veterans Land Board In Texas: VETS (8387)Outside Texas:Texas Veterans Leadership Program Tel: VET-TEX1 or
62Texas Area Local Contacts - Part XVII VA Facilites in Texas3B South Regional Office Corpus Christi 4500 S. Lancaster Rd. Building 69 Dallas, TX 75216 Phone: Fax: Veteran CentersAmarillo3414 Olsen Blvd. Suite E Amarillo, TX 79109 Phone: Fax:Austin 2015 S. I.H. 35, Southcliff Bldg., Suite 101 Austin, TX 78741 Phone: Fax:Corpus Christi 4646 Corona Suite 250 Corpus Christi, TX 78411 Phone: Fax:Dallas N. Central Suite 213 Dallas, TX 75231 Phone: Fax:El Paso 1155 Westmoreland Suite 121 El Paso, TX 79925 Phone: Fax:Ft. Worth 1305 W. Magnolia St. Suite B Ft. Worth, TX 76104 Phone: Fax:
63Texas Area Local Contacts - Part XVIII Veteran CentersHarker Heights 302 Millers Crossing, Suite #4 Harker Heights, TX 76548 Phone: Fax:HoustonHarris County Vet Center Corner Stone Villiage Drive, Suite 110 Houston, TX 77014 Phone: Fax: Cornerstone Village Dr., Suite 110 Houston, TX 77014 Phone: Fax:Houston Veterans Resource Center701 N. Post Oak Road Suite 102 Houston, TX 77024 Phone: Fax: Laredo 6020 McPherson Road Suite 1A Laredo, TX 78041 Phone: Fax:Lubbockth St. Lubbock, TX 79410 Phone: Fax:McAllen801 Nolana Loop Suite 140 McAllen, TX 78504 Phone: Fax:
64Texas Area Local Contacts - Part IXX Veteran CentersMesquite Dallas County Vet Center 502 West Kearney, Suite 300 Mesquite, TX 75149 Phone: Fax:Midland 2817 W. Loop 250 N., Suite E Midland, TX 79707 Phone: Fax:Pantego Tarrant County Vet Center 3337 W. Pioneer Pkwy, Northlake Center Pantego, TX 76013 Phone: Fax:San AntonioSan Antonio NE Vet Center 9504 IH 35 N, Suite 214 & 219 San Antonio, TX 78233 Phone: Fax:San Antonio NW Vet Center 9910 W Loop 1604 N, Suite 126 San Antonio, TX 78254 Phone: Fax:
65Continuing EducationKeep updated on Native American Veteran Business news and events, please become of fan of NAVBIZ on Facebook:Please follow us on Twitter as well
66ResourcesThe resources described in this presentation are informational in nature. Neither Heritage Global nor the SBA can provide any guarantee that these resources will benefit your business.
68Small Business 101 Know your Customer Who will buy your product or service?How do they buy?When do they buy?Where are they located?How many potential customers are there?
69Small Business 101 - Part II Legal AspectCorporate, Federal, State, & Local Acquisition regulationsContract requirements & specificationsHow to obtain contract historyRecommend using an attorney
70Small Business 101 - Part III Performance CountsDeliver what is promisedDeliver on timeProvide good quality for a fair value
71Small Business 101 - Part IV Registration & CertificationsFederal governments Central Contractor's Registration (CCR)Obtain third party certificationsSmall Business Administration (SBA)National Minority Supplier Diversity CouncilNative American ChambersNational Center for American Indian Enterprise Development/UIDADisabled VeteransWomen Owned organizations
72Small Business 101 - Part V Create a written Business Plan Business requirementsDescription of your mission statementDetailed information on breadth of customer baseHow you hope to obtain financing
73Small Business 101 - Part VI AttitudeKnow and understand the marketplaceBe positive and remain positiveDemonstrate passion for your businessWear appropriate business attire
74Small Business 101 - Part VII Presentations & Trade showsBring up to date information about your companyDon’t oversell your abilitiesMaintain professional decorumDon’t spend a lot of money on marketing collateral(give-a-ways)