Presentation on theme: "Obchodní akademie, Ostrava-Poruba, příspěvková organizace Vzdělávací materiál/DUM Businessland / Body Language - Gestures 06B18 AutorLadislava Pechová."— Presentation transcript:
Obchodní akademie, Ostrava-Poruba, příspěvková organizace Vzdělávací materiál/DUM Businessland / Body Language - Gestures 06B18 AutorLadislava Pechová Období vytvořeníLeden 2014 Ročník/věková kategorie3.r., let Vyučovací předmět/klíčová slova Body language, laugh, smile, psychological research, gesture, strategy, unblock, barrier, intercultural differences. Anotace Tento celek je pokračováním předchozí lekce o řeči těla – zmiňuje úsměv, hlasitý smích, gesta paží, rukou a uvádíme příklady interkulturních rozdílů v podávání rukou a líbání při uvítání.
Body Language – Gestures
Laugh 1980 in the USA: Dr. Patch Adams established „laugh rooms“ in American hospitals: - he equipped them with books with jokes, comedy films, videos and comedian shows - the patients came into and spent minuts every day - the results were surprising and miraculous – their health improved rapidly
Smile According to psychological research: Women smile at attractive men much more often than at men who they are not interested in. Women feel attracted by men with a good sense of humour Both laugh and smile influence our lives, health and relationships very deeply
Gestures - fear When a small child is afraid of something – he/she hides – under the table, behind mom’s skirt An adult in the same situation - ? - crosses hands and legs to protect himself/herself - (maybe trying to protect his vitally important life organs?)
Gestures – crossed arms May be a sign of being cold Feeling comfortable But in general – it is accepted as a negative gesture of defence, you feel threatened Obr.1 Obr.2 Obr.3
Gestures – crossed arms If a business partner is listening with arms crossed it is high time to change a strategy - he is negative - he doesn’t agree with what you are saying a skilful tradesman unblock partner’s hands by passing him a cup of coffee, a sheet of paper
Gestures - hands Situation: you are in a group of unknown people, you feel uncomfortable – take something into your hand – you will feel much better: - When sitting – a pencil, some document - When standing – a handbag, a bouquet of flowers, a glass of wine you will make a barrier to protect yourself
Gestures - hands Results of research: Touching your partner’s hand or elbow influences deeply the opinion which is forming In the restaurant – a waitress touches your hand when passing a change tips were higher by 36% BUT: be careful of intercultural differences ! (The British, the Germans feel very strong about it)
Gestures - hands Do you find something special about a situation when two men are walking holding their hands? Obr.4 But in Arabic countries you can see it every day!
Welcome kisses How many times do they kiss each other when meeting? Try to guess: The Scandinavians The French The Dutch, Arabs The British The Japanese NEVER NEVER KISS or even HANDSHAKE
Bibliography THORNE,T., LEES,G. English on Business. London, England: Chancerel Publishers Limited, ISBN s