1. Advancing the practice and public understanding of conflict resolution

2. ACR WORKPLACE SECTION OBJECTIVES Increase professional development and outreach opportunities for workplace ADR practices Shape the global future of workplace ADR and ACR Build Advanced Practitioner (AP) community and value

3. THE FIELD OF ADVANCED PRACTITIONERS (AP) The ACR Mediator/Arbitrator referral service provides a list of all current AP members who practice in the areas of workplace mediation or arbitration including labor & employment issues. including labor & employment issues. All practitioners on the list have met clear training and experience requirements.

4. WHATS IN IT FOR ME? (WIIFM) As Advocates As Advocates As Practitioners As Practitioners The General Public The General Public

5. WIIFM…AS AN ADVOCATE? Agency (e.g. AAA, FMCS, etc.) referred panel includes arbitrators unfamiliar to you OR opposing party suggests arbitrator or mediator about whom you know little or nothing Agency (e.g. AAA, FMCS, etc.) referred panel includes arbitrators unfamiliar to you OR opposing party suggests arbitrator or mediator about whom you know little or nothing Recognition that part of your business is keeping abreast of qualified professionals available in dispute resolution Recognition that part of your business is keeping abreast of qualified professionals available in dispute resolution Your credibility is enhanced when using professionals who have met established national association standards Your credibility is enhanced when using professionals who have met established national association standards Your resource…the ACR AP Community

6. WIIFM AS A NEUTRAL? Verifiable pubic recognition of meeting rigorous national association standards as an arbitrator and/or mediator Verifiable pubic recognition of meeting rigorous national association standards as an arbitrator and/or mediator ACRs website lists all current Advanced Practitioner (AP) members ACRs website lists all current Advanced Practitioner (AP) members Be a leader in the growing community of advanced practitioners Be a leader in the growing community of advanced practitioners Your credibility is enhanced as a professional who has met established national association standards Your credibility is enhanced as a professional who has met established national association standards Your resource…the ACR AP Community

7. WIIFM AS A NEUTRAL? AP Legal Defense Fund (established 11/1/06) AP Legal Defense Fund (established 11/1/06) Provides financial reimbursement for certain out of pocket costs from legal representation Provides financial reimbursement for certain out of pocket costs from legal representation Relates to compelling pubic policy concernRelates to compelling pubic policy concern Includes response to a subpoena, challenges to arbitral immunityIncludes response to a subpoena, challenges to arbitral immunity Must be ACR Workplace AP member, have current liability insurance, documented attorneys expenses, and not exceed $500 per yearMust be ACR Workplace AP member, have current liability insurance, documented attorneys expenses, and not exceed $500 per year

8. HOW TO VERIFY AN AP DESIGNATED PROFESSIONAL www.ACRnet.org www.ACRnet.org www.ACRnet.org Searchable database available within three clicks Searchable database available within three clicks Free referral listing to consumers and professionals Free referral listing to consumers and professionals

9. MEETING THE STANDARDS ~ MEDIATORS ~ Experience* Experience* Minimum of 20 workplace mediations as lead or solo mediator, andMinimum of 20 workplace mediations as lead or solo mediator, and Minimum of 80 hours as lead or solo mediator in workplace disputesMinimum of 80 hours as lead or solo mediator in workplace disputes Training* Training* Forty (40) hour basic training, andForty (40) hour basic training, and Additional twenty (24) hours training in core areas of substantive knowledge, knowledge of the process, and application of skills and knowledgeAdditional twenty (24) hours training in core areas of substantive knowledge, knowledge of the process, and application of skills and knowledge *documented experience and training must be current or within four (4) years of application

10. MEETING THE STANDARDS Service to the Field* Service to the Field* Fifteen (15) hours of volunteer service in the field, including three (3) hours of guidance, mentoring or supervision services to other mediatorsFifteen (15) hours of volunteer service in the field, including three (3) hours of guidance, mentoring or supervision services to other mediators References* References* Two (2) letters of reference from colleagues knowledgeable of the applicants workplace experienceTwo (2) letters of reference from colleagues knowledgeable of the applicants workplace experience Two (2) letters of reference from consumers of the applicants mediation servicesTwo (2) letters of reference from consumers of the applicants mediation services One (1) letter of reference from a mediator who has received guidance, mentoring or supervision services from the applicantOne (1) letter of reference from a mediator who has received guidance, mentoring or supervision services from the applicant * Within four (4) years of application

11. Commit to Standards of Practice established by ACR Commit to Standards of Practice established by ACR Provide proof of liability insurance (or explanation of why such coverage is not required) to be listed on ACR Website AP Referral Listing Provide proof of liability insurance (or explanation of why such coverage is not required) to be listed on ACR Website AP Referral Listing Maintain current ACR and WPS membership Maintain current ACR and WPS membership MEETING THE STANDARDS

12. Renewal Renewal Every three yearsEvery three years Proof of liability insuranceProof of liability insurance Verification of completion of eighteen (18) hours of appropriate continuing education in the three years prior to renewal.Verification of completion of eighteen (18) hours of appropriate continuing education in the three years prior to renewal. MEETING THE STANDARDS

13. MEETING THE STANDARDS ~ ARBITRATOR ~ Experience* Experience* Thirty five (35) countable cases as arbitrator (includes final and binding awards, expedited awards, advisory awards)Thirty five (35) countable cases as arbitrator (includes final and binding awards, expedited awards, advisory awards) Twenty five (25) countable cases must be written awards – no more than ten (10) awards from the same partiesTwenty five (25) countable cases must be written awards – no more than ten (10) awards from the same parties Proof of all cases requires appointment letters or first/last pages of awardsProof of all cases requires appointment letters or first/last pages of awards NAA members accepted as meeting experience requirementsNAA members accepted as meeting experience requirements *documented experience and training must be current or within five (5) years of application

14. Service to Field* Service to Field* Twenty four (24) hours of volunteer service to the field, including but not limited to:Twenty four (24) hours of volunteer service to the field, including but not limited to: Mentoring or supervision in ADR for which no compensation is received Mentoring or supervision in ADR for which no compensation is received Volunteer arbitration Volunteer arbitration Service to professional associations Service to professional associations Facility in workshops or presentations in ADR for no compensation except expenses Facility in workshops or presentations in ADR for no compensation except expenses * Within three (3) years of application MEETING THE STANDARDS

15. Commit to Standards of Practice established by ACR Commit to Standards of Practice established by ACR Provide proof of liability insurance (or explanation of why such coverage is not required) to be listed on ACR Website AP Referral Listing Provide proof of liability insurance (or explanation of why such coverage is not required) to be listed on ACR Website AP Referral Listing Maintain current ACR and WPS membership Maintain current ACR and WPS membership MEETING THE STANDARDS

16. Renewal Renewal Every five (5) yearsEvery five (5) years Proof of liability insuranceProof of liability insurance Verification of completion of twenty-four (24) hours of appropriate continuing education in the five years prior to renewal on issues related to labor/employment arbitrationVerification of completion of twenty-four (24) hours of appropriate continuing education in the five years prior to renewal on issues related to labor/employment arbitration MEETING THE STANDARDS

17. ACRs WORKPLACE SECTION (WPS) Purpose Purpose Serve as a vibrant representative of workplace conflict resolution practicesServe as a vibrant representative of workplace conflict resolution practices Grow as one of ACRs largest, most active sections with over 1000 membersGrow as one of ACRs largest, most active sections with over 1000 members

18. WHO ARE MEMBERS OF ACR WPS? MediatorsMediators ArbitratorsArbitrators ADR program managersADR program managers OmbudsOmbuds System design consultantsSystem design consultants Conflict resolution coachesConflict resolution coaches Interest-based negotiatorsInterest-based negotiators ResearchersResearchers Group facilitatorsGroup facilitators Workplace TrainersWorkplace Trainers

19. WORKPLACE SECTION Tri-Chairs WORKPLACE SECTION Tri-Chairs Debra Dupree (2005 - 2007) debradupree@pulseinstitute.com Debra Dupree (2005 - 2007) debradupree@pulseinstitute.com debradupree@pulseinstitute.com Dina Beach Lynch (2006 - 2008) dina@adrpracticebuilder.com Dina Beach Lynch (2006 - 2008) dina@adrpracticebuilder.com Michael McDowell (2006 - 2008) mmcdowell@arbitrationsandmediations.com Michael McDowell (2006 - 2008) mmcdowell@arbitrationsandmediations.com mmcdowell@arbitrationsandmediations.com Vicki Knudsen (2007-2009), Chair-Elect vknudsen@mt.gov Vicki Knudsen (2007-2009), Chair-Elect vknudsen@mt.govvknudsen@mt.gov

20. WPS ADVISORY BOARD (past WPS Chairs) Pattie Porter Pattie Porter Richard Dick Fincher Richard Dick Fincher Rita Callahan Rita Callahan Nancy Peace Nancy Peace Michael Dickstein Michael Dickstein

21. JOIN THE GROWING RANKS of advanced practitioners in workplace mediation & arbitration Be knowledgeable Be professional Be credible THANK YOU!