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INFORMATION powered by ICT - Enabling TNB’s Business Excellence © Tenaga Nasional Berhad - “To serve, to deliver, to excel” All rights reserved. No part.

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Presentation on theme: "INFORMATION powered by ICT - Enabling TNB’s Business Excellence © Tenaga Nasional Berhad - “To serve, to deliver, to excel” All rights reserved. No part."— Presentation transcript:

1 INFORMATION powered by ICT - Enabling TNB’s Business Excellence © Tenaga Nasional Berhad - “To serve, to deliver, to excel” All rights reserved. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the permission of the copyright owner. Semua maklumat yang terkandung di sini hanya semata-mata untuk kegunaan pembentangan ini sahaja dan tidak boleh digunakan atau dirujuk mana- mana pihak untuk kegunaan lain tanpa kebenaran secara bertulis daripada TNB terlebih dahulu. Maklumat yang terkandung di sini adalah merupakan hak milik TNB dan ia adalah merupakan maklumat yang dilindungi dan sulit. TNB mempunyai hakcipta mutlak terhadap makluamt tersebut dan anda adalah dilarang daripada menyebarkan, mengedarkan, menyalin, mengeluarkan semula, menggunakan dan/atau mendedahkan maklumat ini. Successful Development of CGIS's System Functionalities (Year 1 and Year 2) Through Comprehensive Requirement Gathering Program Mulia Senayan, Jakarta 17 th October 2011

2 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Introduction to CGIS CGIS stands for Corporate Geospatial Information System. 50 functions were identified and chosen to be GISed from the existing business functions within the 6 divisions GE Smallworld was chosen as CGIS platform. Implemented in Tenaga Nasional Berhad for 6 divisions covering electricity and telecommunication network as well as landed properties.

3 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Where are CGIS now Project Kick-off Asset Register 2009 Asset Planning & Construction Asset Management Customer Management Operation & Maintenance Year 3

4 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Phases of Requirement Gathering Business Requirement Functional Requirement Review As Is Process Identify gaps Identify pain points Capture Management’s Visions Review As Is Process Identify gaps Identify pain points Capture Management’s Visions Review To Be Process Propose User Interface Propose Report, Application Review To Be Process Propose User Interface Propose Report, Application

5 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Business Requirement

6 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Business Requirement Phases Scoping and Planning Review “As-Is” Processes Review “As-Is” Processes Define “To-Be” Processes Define “To-Be” Processes Develop Blueprint Design Develop Blueprint Design Key Activities Conduct “As-Is” workshops with all 6 Divisions Conduct “As-Is” validation workshops Sign-off of “As-Is” processes by users Conduct “As-Is” workshops with all 6 Divisions Conduct “As-Is” validation workshops Sign-off of “As-Is” processes by users Schedule for workshops Inform users of workshops Collect relevant documents Analyze information prior to workshops Schedule for workshops Inform users of workshops Collect relevant documents Analyze information prior to workshops Conduct Visioning and Focus Group Meetings Identify gaps and improvement opportunities Conduct “To-Be” validation workshops Sign-off of “To-Be” processes by users Conduct Visioning and Focus Group Meetings Identify gaps and improvement opportunities Conduct “To-Be” validation workshops Sign-off of “To-Be” processes by users Develop Process Blueprint Document Review and Signoff Process Blueprint Develop Process Blueprint Document Review and Signoff Process Blueprint

7 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Functional Requirement 50 Functions Functional Requirement Workshops Discuss and Gather Functional Requirements Feasibility study with System Owners Feasibility study with System Owners TNB CGIS Master Plan TNB CGIS Master Plan To Be Process Blueprint Best Practices Best Practices Functional Requirement Report i.Scoping & Planning ii.Review “To Be” processes iii.Functional Requirement Gathering ii.Develop Functional Requirement Report Design Phases

8 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Functional Requirement Phases Scoping and Planning Review “To-Be” Processes Review “To-Be” Processes Functional Requirement Gathering Functional Requirement Gathering Develop Functional Requirement Report Design Develop Functional Requirement Report Design Key Activities Schedule for workshops Appoint Functional Implementation Taskforce Inform users of workshops Analyze information prior to workshops Internal discussion to propose application and interface Schedule for workshops Appoint Functional Implementation Taskforce Inform users of workshops Analyze information prior to workshops Internal discussion to propose application and interface Review To-Be Process Conduct Functional Requirement workshops Conduct system study Review To-Be Process Conduct Functional Requirement workshops Conduct system study Develop Functional Requirement Report Review and Signoff Functional Requirement Report Develop Functional Requirement Report Review and Signoff Functional Requirement Report

9 INFORMATION powered by ICT - Enabling TNB’s Business Excellence Challenges 1.Users having minimal understanding of GIS  Demonstration on the system has been incorporated in the functional requirement gathering workshops.  "Look and Feel” sessions are conducted to ensure that all requirements are built to users’ expectation. 2.Different technical background between users and system developers.  More visualization on functions proposed.

10 INFORMATION powered by ICT - Enabling TNB’s Business Excellence THANK YOU


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