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ADMINISTRATIVE OFFICE OF THE COURTS. Research & Development Jill Ibell, M.P.A., Court Operations Consultant Location: Edgecomb Courthouse 604 Telephone:

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Presentation on theme: "ADMINISTRATIVE OFFICE OF THE COURTS. Research & Development Jill Ibell, M.P.A., Court Operations Consultant Location: Edgecomb Courthouse 604 Telephone:"— Presentation transcript:

1 ADMINISTRATIVE OFFICE OF THE COURTS

2 Research & Development Jill Ibell, M.P.A., Court Operations Consultant Location: Edgecomb Courthouse 604 Telephone: (813) 272-6455 Fax: (813) 301-3803 ibellj@fljud13.org MISSION: TO SUPPORT AOC MANAGERS Innovative Practices, Informed Decisions Through Research, Development Activities Jill Ibell, M.P.A., Court Operations Consultant Location: Edgecomb Courthouse 604 Telephone: (813) 272-6455 Fax: (813) 301-3803 ibellj@fljud13.org MISSION: TO SUPPORT AOC MANAGERS Innovative Practices, Informed Decisions Through Research, Development Activities

3 Research & Development For ALL AOC Departments Traditional Management Support: Personnel… Fiscal… Technology Specialized Court Functions: Mediation… Children’s Justice Center Court Interpreters… Office of Public Information For ALL AOC Departments Traditional Management Support: Personnel… Fiscal… Technology Specialized Court Functions: Mediation… Children’s Justice Center Court Interpreters… Office of Public Information

4 Research & Development Collect, Analyze, Interpret Identify Related Studies Describe and Compare Assist Managers to Plan, Decide Collect, Analyze, Interpret Identify Related Studies Describe and Compare Assist Managers to Plan, Decide

5 Research & Development Research in Courts Answer Questions Wide Range of Subjects Applied Research Prevalent Public, Private, Non-Profit Sources From Harvard Business Review to State Justice Institute Research in Courts Answer Questions Wide Range of Subjects Applied Research Prevalent Public, Private, Non-Profit Sources From Harvard Business Review to State Justice Institute

6 Research & Development Why Research in Court Administration? Design Programs Evidence-Based Practices Information - Raise Awareness Inform Management Decisions Document Value and Costs Why Research in Court Administration? Design Programs Evidence-Based Practices Information - Raise Awareness Inform Management Decisions Document Value and Costs

7 Research & Development Research From Other Courts Dr. Tom Tyler, Psychology, NY University Referenced by Hennepin Cty., Minn. When people believe the court is fair - Compliance is higher The perception of procedural fairness - More Important than actual decision Research From Other Courts Dr. Tom Tyler, Psychology, NY University Referenced by Hennepin Cty., Minn. When people believe the court is fair - Compliance is higher The perception of procedural fairness - More Important than actual decision

8 Research & Development What Fairness Research Indicates People Value: Giving Input Being Treated with Respect Neutral Procedures Explanation of Order (Brief) What Fairness Research Indicates People Value: Giving Input Being Treated with Respect Neutral Procedures Explanation of Order (Brief)

9 Research & Development Court Issues – Research Drug Court Study in Portland 1991 to 2001 Drug Ct. Oper. Compared to Traditional Cost Savings Nearly 90 Million in 10 Yrs. Savings from Less Jail Days, Prison Beds Cost Benefit $1,392/Person/Yr. Operations & $9,500/Person/Yr. Savings x 6,500 Total Cost Savings (w/Victim Costs Avoided) Court Issues – Research Drug Court Study in Portland 1991 to 2001 Drug Ct. Oper. Compared to Traditional Cost Savings Nearly 90 Million in 10 Yrs. Savings from Less Jail Days, Prison Beds Cost Benefit $1,392/Person/Yr. Operations & $9,500/Person/Yr. Savings x 6,500 Total Cost Savings (w/Victim Costs Avoided)

10 Research & Development Court Issues – Research Multi-State Study by John Jay College Direct Appeal in Capital Cases Median of 966 Days To Complete From Date of Death Sentence US Supreme Ct Petitions Added Median of 188 - 250 Days Court Issues – Research Multi-State Study by John Jay College Direct Appeal in Capital Cases Median of 966 Days To Complete From Date of Death Sentence US Supreme Ct Petitions Added Median of 188 - 250 Days

11 Research & Development Counter-Intuitive Research Results Is Peer Influence Cause of Truancy? Peer Influence Generally Not Causation Rather Peers Chosen Based on Pre- existing Individual Circumstances (low educational achievement, sharing certain activities, socioeconomic) Counter-Intuitive Research Results Is Peer Influence Cause of Truancy? Peer Influence Generally Not Causation Rather Peers Chosen Based on Pre- existing Individual Circumstances (low educational achievement, sharing certain activities, socioeconomic)

12 Research & Development Counter-Intuitive Research Results Peer Influence May Reinforce Problem Behavior of Truancy Truancy Another Development From More Direct Factors (Poor Parental Monitoring Makes Adolescents More Susceptible to Peer Influence) Counter-Intuitive Research Results Peer Influence May Reinforce Problem Behavior of Truancy Truancy Another Development From More Direct Factors (Poor Parental Monitoring Makes Adolescents More Susceptible to Peer Influence)

13 Research & Development Planning, Progress for Entire Organization To Increase/Maintain Effectiveness Planning, Progress for Entire Organization To Increase/Maintain Effectiveness

14 Research & Development Development Can Include Workflows… Process Analysis… … Quality Management Advisory New Job Descriptions… Surveys … Needs Assessments… Development Can Include Workflows… Process Analysis… … Quality Management Advisory New Job Descriptions… Surveys … Needs Assessments…

15 Research & Development DEVELOPMENT Example Judges Certification Request New Judgeships Increases in Case Filing Population Increase in County Circuit’s Quasi-Judicial Efforts DEVELOPMENT Example Judges Certification Request New Judgeships Increases in Case Filing Population Increase in County Circuit’s Quasi-Judicial Efforts

16 Research & Development Development Ideas Court Interpreter Center: Scheduling Requests by Phone… E-Mail … Lawyers in Courthouse Hall Need to Automate Scheduling Seattle Model - Web Based Immediate Communication Improved Court Coverage 2007 Development Ideas Court Interpreter Center: Scheduling Requests by Phone… E-Mail … Lawyers in Courthouse Hall Need to Automate Scheduling Seattle Model - Web Based Immediate Communication Improved Court Coverage 2007

17 Research & Development Resources: Court Operations Consultant Support From Other AOC Departments: Software – Court Technology Training – Central Office Printing – Office Public Information Resources: Court Operations Consultant Support From Other AOC Departments: Software – Court Technology Training – Central Office Printing – Office Public Information

18 Research & Development Background – Court Operations Consultant Masters in Public Administration (Similar to MBA in Business) Nonprofit Mgmt. Grad Certificate Process Mgmt. Certification 19 Years in Court Administration Background – Court Operations Consultant Masters in Public Administration (Similar to MBA in Business) Nonprofit Mgmt. Grad Certificate Process Mgmt. Certification 19 Years in Court Administration

19 Research & Development Major Projects Background Grant Writer (Over $500,000 in Grants) Children’s Advocacy Center… Drug Court …Juvenile Shock Education Process Workflows All AOC Departments Scriptwriter, Interviewer Justice Files, Court T.V. Program Major Projects Background Grant Writer (Over $500,000 in Grants) Children’s Advocacy Center… Drug Court …Juvenile Shock Education Process Workflows All AOC Departments Scriptwriter, Interviewer Justice Files, Court T.V. Program

20 Research & Development Administrative Projects Office Wide: Trial Court Issues Report Employee Satisfaction Survey Program, Department Level: Performance Measures Advisory Article for Court Manager January 2007 Neighborhood Accountability Boards Administrative Projects Office Wide: Trial Court Issues Report Employee Satisfaction Survey Program, Department Level: Performance Measures Advisory Article for Court Manager January 2007 Neighborhood Accountability Boards

21 Research & Development RESEARCH Answer Questions Report/Publish Information DEVELOP Performance Measures Process Improvements Outcomes, Satisfaction RESEARCH Answer Questions Report/Publish Information DEVELOP Performance Measures Process Improvements Outcomes, Satisfaction

22 Research & Development How Judges Inform Research Give Opinion on Court Services Identify Issues, Suggest Improvements Reinforce Quality Work Allow Access to Court Observation In Turn, Research Informs Practice How Judges Inform Research Give Opinion on Court Services Identify Issues, Suggest Improvements Reinforce Quality Work Allow Access to Court Observation In Turn, Research Informs Practice


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