Presentation on theme: "NTU student dashboard: Learning analytics to improve retention"— Presentation transcript:
1NTU student dashboard: Learning analytics to improve retention Ed Foster, Student Engagement Manager, NTU Richard Gascoigne, Director, DTP Solution Path
2Student Transition Previous studies HERE Project ( )Welcome Week surveys/ student transition surveys (2005 – present)Student expect HE to be largely similarAcademic writing, feedbackRelationships with tutorsExpect support from tutors regarding deadlinesEncounter a profoundly different landscapeMost acculturate & copeMany flounder & struggle to understand how HE is different & how they are supposed to act differently¼ - 1/3 of NTU students have considered leaving at some point during the first yearBelonging essential – peers, tutors and within subject of context
3Big data/ learning analytics: are they the answer to student retention?
4Learning analytics“Analytics” is a term used in business & science to refer to computational support for capturing digital data to help inform decision making ... this extends to designing infrastructures to exploit rapid feedback, to inform more timely interventions, whose impact can in turn be monitored. Learning analytics appropriates this concept for education …(UNESCO policy briefing on Learning Analytics, 2012)Huge interest in the sectorIf we can more accurately identify those students who fail to make the transition into HE/ fail to engage, surely we intervene and prevent early withdrawalThis is clearly a ‘big data’ project where we will be using data to better understand what influence student behaviours have on attainment and progression
5Why I think loads of Universities are going to lose their shirts over big dataCC image downloaded from Flickr 11 November 2013, AJ Woods
6We already know who our ‘at risk’ students are Source: ECU publication‘Equality in highereducation:Statistical report 2010.’
7Focus will be on the cool technology CC image downloaded from Flickr 11 November 2013, H Raab
8Not real world people & interventions CC image downloaded from Flickr 11 November 2013, H Raab
11NTU student dashboard (developed by Solutionpath) Draws data from multiple sourcesLibrary, registers, VLELoads it into an individual student dashboardInformation about a live student in one locationMakes comparisons between students in that year on that cohortInformation for needs of personal tutorAlerts when there is a problemNo engagement for a fortnight & academic failureSends an to their tutorSpace to build up notes about student engagementGrades, feedback, extra-curricular activities, support from other services
12Pilot year (2013-14) Focus on tutors Partner with Solutionpath 1 tutor to 8-12 students in tutorial groupsInterest in supporting tutors to guide studentsParticularly in the first yearPartner with SolutionpathPowered by IDOL 10Four first year courses, 40 tutors, over 500 students
18Student withdrawal29% of 1st year students with low engagement ratingAppear more at risk of early withdrawal/ failing to achieve potential1st yr Arts & Humanities1st yr Art & Design1st yr Social SciencesThree examples of withdrawn first year students 2012/13Not in the pilotDifferent patterns of withdrawal, some may be more amenable to support/ early warning
19Dashboard impact Tutor Notes 18/11/13 Concerned about student attendance. ed student to request a meeting : added on for N0*****
20Tutor NotesArranged to see [student] as attendance was poor… We talked about the barriers to his attendance, which related to too many late nights!
22FeedbackMost respondents using dashboard once per week (fairly minimal impact on workload)83% reported that it had positively changed how they interact with their tutorial groupsAll staff we have spoken to want this as a tool in the future“Useful to get a sense of the student's history. Useful to be prompted to send out an to a disengaged student and useful to have a template for guidance on this.”“Students report pleased that they were being taken care of as they were used to this from school”
23Student feedback Very strong interest Very strong concerns Can see the benefitsActually expected that we knew this alreadyVery strong concernsSpyingWhat happens if they appeal/ have a marginal decision against them?