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Published byAubrey Ballard
Modified over 2 years ago
Richard Holland President MPi
Introduction Getting smart about service… The I’s have it… Welcome… ‘Text me’ Now I see…. Q&A
MPi, division of SRS - privately held Four aligned companies Rich Holland 36 Years Automating Auto dealerships Founded Arkona (now DealerTrack DMS)
New ‐ to ‐ 3 year old vehicles declined 15M units over last 6 years
Vehicles 11 years and older have increased by 13M units
Vehicles on the road under warranty declined by 10% over last 10 years
34 months (2001) (2007) 53months (2010) Length of Ownership
Getting Smart about Service
I is for
Getting Smart about Service R is for
Getting Smart about Service
The i’s have it…
Actionable item #1 VPN for DMS Public for waiters ‘MyDealership Courtesy’ Agreement to terms Content filter Commercial Grade Blanket Coverage Lot’s of vendor options…
Welcome… In the lane Menu’s, Maintenance Schedules Previously Declined Photo evidence
Actionable item #2
Now I see…
Actionable item #3
Now I see…
Actionable item #4
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The New Extended Warranty System
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This document contains proprietary and confidential information belonging to WorldDealer, Inc. No use or disclosure of the information contained herein.
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WEEK 1 You have 10 seconds to name…
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Chapter 29 Postwar Industry and Agriculture Copyright © 2007 Pearson Addison-Wesley. All rights reserved.
Quest ion 1? A.) answer B.) answer C.) correct answerD.) answer L C.) correct answer F.
Chapter 15 Intracellular Compartments and Transport Essential Cell Biology Third Edition Copyright © Garland Science 2010.
UNIT 2: SOLVING EQUATIONS AND INEQUALITIES SOLVE EACH OF THE FOLLOWING EQUATIONS FOR y. # x + 5 y = x 5 y = 2 x y = 2 x y.
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Read page E-3. 3 truths and a lie 1.In the United States, a disabling injury from a motor-vehicle accident happens every 13 seconds. 2.Men and women are.
1 Copyright © 2010, Elsevier Inc. All rights Reserved Fig 2.1 Chapter 2.
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