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Child Care Management System (CCMS) Transition. What we will cover in this session What is Transition? Being ready for transition What is the process.

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Presentation on theme: "Child Care Management System (CCMS) Transition. What we will cover in this session What is Transition? Being ready for transition What is the process."— Presentation transcript:

1 Child Care Management System (CCMS) Transition

2 What we will cover in this session What is Transition? Being ready for transition What is the process Support for services during and after transition Journey to date Lessons learnt Questions and feedback

3 What is Transition? Off COS onto CCMS Managed process Time critical

4 Being ready for Transition Hardware Software Training Data

5 What is the process? Schedul e Assess Confirm Inform Agree Advise Update Check Transfer Complete QANCACL1L2CLKCCMS

6 Complete Schedule Info for rollout group obtained Info checked against our data Transition date closed off QA Schedule Confirm Agree Assess Transfer Advise Update Inform Check

7 Complete Confirm NCAC Schedule Confirm Agree Assess Transfer Advise Update Inform Check Creation of codes First letter to confirm date Outsourced mail house

8 Complete Agree L1 Schedule Confirm Agree Assess Transfer Advise Update Inform Check Advise us of bank details Helpdesk will contact you Onus on you to provide info

9 Complete Advise L2 Schedule Confirm Agree Assess Transfer Advise Update Inform Check Password Formal letter

10 Complete Update Schedule Confirm Agree Assess Transfer Advise Update Inform Check Helpdesk contact

11 Complete Inform CLK Schedule Confirm Agree Assess Transfer Advise Update Inform Check Service details to Centrelink Service locked in NCAC advised

12 Complete Check Schedule Confirm Agree Assess Transfer Advise Update Inform Check Helpdesk call services as required Services adding enrolments

13 Complete Transfer CCMS Schedule Confirm Agree Assess Transfer Advise Update Inform Check Always a Monday Services can process attendances on CCMS

14 Complete Schedule Confirm Agree Assess Transfer Advise Update Inform Check Confirmation of activity Close rollout group

15 Support for services during and after transition Transition Payments CCMS Helpdesk Support ( ) Regular points of communications Centrelink - Will continue to provide support for families

16 Journey to Date All Registered software is now in Production Steady increase in weekly numbers of services transitioning DEEWR is now contacting services directly to schedule transition

17 Lessons Learnt Scheduling services to a transition date takes time Software availability NCAC Training of services in new product

18 Questions and Feedback If you have questions about the CCMS after today’s presentation please contact us via our mailbox at Or contact the CCMS Helpdesk via the Helpdesk mailbox at Or the CCMS Helpdesk on CCMS Helpdesk Fax No Website address is or and follow linkswww.fahcsia.gov.au/childcare


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