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1 Aeonix & Ingate Role in Enterprise. 2 What is Aeonix? A Unified Communications Solution delivering……. Telephony Voice Mail Handsets Audio Collab- oration.

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Presentation on theme: "1 Aeonix & Ingate Role in Enterprise. 2 What is Aeonix? A Unified Communications Solution delivering……. Telephony Voice Mail Handsets Audio Collab- oration."— Presentation transcript:

1 1 Aeonix & Ingate Role in Enterprise

2 2 What is Aeonix? A Unified Communications Solution delivering……. Telephony Voice Mail Handsets Audio Collab- oration Contact Center UM Video

3 3 Aeonix UC&C Solution  Unified Communications & Collaboration solution  Software based solution  Standards based platform  Centralized licensing  Unified Administration  Non Proprietary device support  Mobility ACC SeaMail

4 4 Aeonix Value Proposition UC&C solution designed to meet current and future challenges of distributed organizations Scalability – 25k users Resiliency Open Architecture Simplicity Lowest total cost of ownership (TCO) possible with minimal IT resources required Lowest total cost of ownership (TCO) possible with minimal IT resources required

5 5 Aeonix - Distributed, Cloud, VM Headquarters Remote Office Small Remote Office Remote Office

6 6 Aeonix – High Availability Headquarters Remote Office Small Remote Office PSTN Remote Office Server Fails End points register with default server Network Connection Fails End Points register with Remote Survivable Node

7 7 Aeonix – High Availability Headquarters Remote Office Small Remote Office Database Replication Real-time update Active/active survivability Remote Office

8 8 Aeonix - Scalability Currently - Up to 25,000 Users R3.0 - Up to 100,000’s Users One Server – Up to 5,000 Users One software for all sizes (users & sites)

9 9 Building Blocks  The Aeonix Technology Stack

10 10 Aeonix - High-Performance Software Platform Unified Administration Communication Platform PSTN GW Mobility Applications (UC, VM, UM, ACD, Reporting, etc.) SIP

11 11 Aeonix - High-Performance Platform Unified Administration Communication Platform PSTN GW Mobility Applications (UC, VM, UM, ACD, Reporting, etc.) SIP Communication Platform

12 12 Aeonix Server  Properties  Standard database  Linux operating system  Software License  Recommended Platform  COTS (Custom off the Shelf) servers  Dell R2xx-6xx 8G RAM Dual Drive Processor  Customer provided or Tadiran provided  Virtualization (VM Ware or Hyper V)  One Server for all Applications

13 13 Session Border Controller - Ingate LAN Aeonix PSTN ITSP SIP Ingate SIParator WAN Web Ingate SIParator

14 14 Ingate SIParator - SBC  The Ingate SIParator manages the protection and communications with outsourced applications. SIParator can be software running on a server or it can be an appliance  SIParator Delivers :  Session-aware access control for signaling and media  Security encryption devices  Protection against Dos/DDos attacks & overloads  Topology hiding, privacy and VPN separation  Fraud prevention deep packed inspection enables protection against malicious or annoying traffic  CAC - Call Admission Control  Monitoring and reporting  Failover

15 15 Aeonix - High-Performance Platform Unified Administration Communication Platform PSTN GW Mobility Applications (UC, VM, UM, ACD, Reporting, etc.) SIP The Data Interface / Transport layer

16 16 Full SIP Handset Portfolio T42G VP530 T46G EXP39 T322P T320P T328P T41 T48G

17 17 Failover and Fallback  Aeonix signals SIP telephones on server failure  SIP telephone registers to new Aeonix server or Ingate SIParator  Call continue without interruption

18 18 Extended SIP Features (ESF)  SIP handles calls uninterrupted  By default, does not handle extended features  Agent Feature (LogIn/Out, Release, Calls Waiting,etc)  HELP  Record on Demand  Call Forward while on a call  Developed handling messages to SIP telephones  Problem, local security and remote firewall  Ingate SIParator allows ESF to work for remote telephones

19 19 Security GW VPN Usage of Session Border Controller and Security Protocols Internet SBC DMZ Media Encryption using SRTP Encrypted Signaling using TLS GW

20 20 Aeonix Infrastructure - Summary ITSP Local LAN SBC PSTN ACC SeaMail Gateways Aeonix UC Platform Phones

21 21 Aeonix - High-Performance Platform Unified Administration Communication Platform PSTN GW Mobility Applications (UC, VM, UM, ACD, Reporting, etc.) SIP  Support for HTML5 and WebRTC  Bring new functionality to enterprise

22 22 Dispatch Console – HMTL5 based Application for Control of remote sites  Quick response and fast call divert in an emergency  Two telephone support  Barge-In to calls (Zone page)  Group division  Integration with CCTV systems

23 23 Aeonix Dispatch Console

24 24 ACC – Aeonix Contact Center  Integrated Contact Center Wide selection of Graphical and Tabular report templates

25 25 ACC Delivers Unique Solutions CSTA/TAPI Engine Aeonix Ingate SIParatorWebRTC

26 26 WebRTC support  Contact Centers will expand WebRTC for the following:  Video and audio from company web page  Intelligence from website browsing  Clear call recording and analytics  No longer restricted by PSTN codecs  Security  Viometrics with certificate  Agent efficiency  Real-time speech analytics (keywords)  Less time on call by agent

27 27 Summary  Aeonix UC&C is expanding SIP functionality in the enterprise  Ingate SIParator provides key elements with the Aeonix  Security  Flexibility  Scalability  Resiliency

28 28 Thank you.


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