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Education in the International Arena - How do best practise educational institutions protect a global workforce.

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Presentation on theme: "Education in the International Arena - How do best practise educational institutions protect a global workforce."— Presentation transcript:

1 Education in the International Arena - How do best practise educational institutions protect a global workforce

2 Slide 2 Effective Travel Risk Management Brennan Bastyovanszky Manager – People Risk Services

3 Challenges to Effective Business Travel What are the risks? Terrorism Hijacking Kidnapping Lawlessness Piracy Travel-related infections Threats Imprisonment Opportunistic Crime War Insurgency Coups Civil Unrest Natural Disasters Extreme Weather Hepatitis Typhoid Fever Dengue Air Quality Rural Isolation Language and cultural barriers Vehical Accidents Airline Catastophes Common Travel Problems Immigration & Visas Medical Illness

4 Cost of Lack of Travel Risk Management What is your exposure? Sick pay for employee Executive resources to deal with crisis Damages resulting from liability Diversion of resources Business interruptions Replacing employee Cost Morale and productivity loss Injury/incident Medical expenses Treatment Evacuation Repatriation

5 A successful traveler risk management model Pre-Travel Assess. Authorise. Brief & Train. Implement During Travel Monitor. Track. In an Incident Alert. Respond. Assist.

6 Pre-Travel Assess. Authorise. Brief & Train. Implement During TravelIn an Incident Assess the medical risks before deploying staff overseas, to ensure Education institution makes informed decisions. Authorise. A robust authorisation process that works with an organisations best interests. Brief and train staff travelling internationally appropriately, so that they can take responsibility for themselves. Implement the necessary measures to safeguard travelling employees, such as meet and greet, close protection and insurance.

7 Pre-TravelDuring TravelIn an Incident Monitor events worldwide, especially where your company has business interests. Track where everyone is at the touch of a button. Monitor. Track.

8 Pre-TravelDuring TravelIn an Incident Alert those employees likely to be affected by events Respond. Management needs mechanisms in place to ensure a swift response to an incident. Assist. Staff need to be able to access practical security and medical advice and assistance 24 hours a day. Alert. Respond. Assist

9 Benefits of Travel Risk Management The return on investment does outweigh the cost Easier to access revenue opportunities in foreign markets Decrease operational costs through automation and centralisation Increase ability to compete as it frees up capital, time and leadership resources Cost of a failed assignment Drain on internal resources during an incident Costs associated with routine travel disruptions, such as delays, minor illnesses, lost luggage, lost travel documents Costs of mismanagement of disease outbreaks

10 Slide 10 Health risk outlook 2011 Dr. David Cooper Regional Medical Director – Assistance, Australasia

11 Slide 11 The costs of medical risks >10% of expatriate assignments fail Of those, 1/3 due to health and family reasons Cost of failed assignment may be > $1 million 36% of deaths could have been prevented Sources: 1.R. Cox, A. Jeremjenko, K. Doig, Expatriate Health and Welfare: The Hidden Costs of Getting It Wrong SPE, GMAC, Global Relocation Trends, 2006 Survey Report 3.Death and Dying Abroad, Journal of Travel Medicine Volume 7 Issue

12 Slide 12 Managing workforce health Positive health outcomes Occupational Health Travel & destination health Environmental & community factors Infectious diseases Individual health risks Individual health behaviours

13 Slide 13 Know where your people are travelling 2010 case data for Australasia clients

14 Slide 14 Be aware of your risk exposure Standard of medical care in country Prevalence of serious infectious diseases Higher Lower Higher Lower

15 Slide 15 Comparative spending on health World Health Organisation, World Health Statistics 2010

16 Slide 16 Be aware of the risks of your destinations 2010 case data for Australasia clients

17 Slide 17 Encourage early intervention Causes of Evacuation & Repatriation Accidents & injuries Cardiovascular disease Gastrointestinal Infectious diseases Mental illness (increased) Urinary system disorders 2010 case data for Australasia clients

18 Slide 18 Consider the age of your workforce 2010 case data for Australasia clients

19 Slide 19 Qualitative Risk Matrix RISK CONSEQUENCES NegligibleInsignificant Minor (Low) Moderate (Medium) MajorExtremeCatastrophic CertainMedium High V High Extreme Very HighLowMedium High V High HighLow Medium High V High MediumVery LowLow Medium High LowVery Low Low Medium High Very LowNegligibleVery Low Low Medium Negligible Very Low Low Medium LIKELIHOOD

20 Slide 20 Impacting expats and travellers What risks are impacting global workforces? WEF, Global Risk Survey 2011

21 Slide 21 INCIDENT EMERGENCYDISASTER Business As Usual Business Continuity Routine risks Threshold Non Routine Major Minor Crisis Environment Any other category of risk Security

22 Slide 22 Historical Context of Disasters 10,000 disasters over last 50 years 12 million deaths 5 billion affected Over USD 1 trillion (under-estimate)

23 Slide 23 Worst natural disasters YearDisasterLocationDeceased 1931FloodChina3,700, FloodChina900, EarthquakeChina830, Cyclone and storm surge Bangladesh500, CycloneIndia300, TsunamiMainly Indonesia (11 countries) 250, EarthquakeChina242, EarthquakeChina200, LandslideChina200,000

24 Slide 24 Terrorism and Mass Casualty Management

25 Slide 25 Pandemic!!!

26 Slide 26 Worst Pandemics YearDisasterLocationDeceased Black death plague World-wide75,000, Influenza pandemic World-wide21,640,000

27 Slide 27 Infectious Disease Mosquito transmitted: Malaria Yellow Fever Japanese Encephalitis Dengue Fever

28 Slide 28 Medical Risk Outlook for 2011 Global warming Seismic activity International Terrorism Emerging Infectious diseases Globalised work force Cardiovascular disease Trauma, motor vehicle accidents

29 Slide 29 Medical Risk Outlook for 2011 Global warming Seismic activity International Terrorism Emerging Infectious diseases Globalised work force Cardiovascular disease Trauma, motor vehicle accidents

30 Questions…


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