Presentation is loading. Please wait.

Presentation is loading. Please wait.

University College Cork (Ireland) Department of Civil and Environmental Engineering Performance KPI for Flexible Business Modelling Karsten Menzel University.

Similar presentations


Presentation on theme: "University College Cork (Ireland) Department of Civil and Environmental Engineering Performance KPI for Flexible Business Modelling Karsten Menzel University."— Presentation transcript:

1 University College Cork (Ireland) Department of Civil and Environmental Engineering Performance KPI for Flexible Business Modelling Karsten Menzel University College Cork, Ireland

2 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector BUSINESS MODELS 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 2 Strategic Level Tactical Level Operational Level Processmulti-siteCIP Internation- alisation Human Resources Innovation DesignIT Qualit y KPI SLA Reporting Owner- Occupier Asset Mgr, HVAC Escalators Service bundles Renovation Ancillary costs Accounting Janitor Automation Lighting Staff move Catering Cleaning Vertical bundling Modular Service Provision Horizontal bundling Full Service Provision CAFM Total FM (technical) Operations Corporate Real Estate Service Provider Lifecycle

3 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector AREAS FOR PERFORMANCE EVALUATION o The 4 main pillars for performance evaluation 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 3

4 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector DIMENSIONS FOR PERFORMANCE EVALUATION o Dimensions are used to ‘roll up’ or ‘drill down’ performance indicators, o Dimensions mirror ‘reporting obligations’ 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 4

5 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector USER COMFORT – USER SATISFACTION 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 5

6 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector USER COMFORT – LEGISLATIVE REQUIREMENTS 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 6 Overview of evaluation criteria Evaluation CriterionLower limitUpper limitStandard Indoor air temperature (offices)1826CIBSE Guide A Relative humidity40%70%CIBSE Guide A Outdoor level350 ppmn.a.BS EN Acceptable leveln.a.700 – 750 ppmBS EN Acceptable level (20cfm air exch. rate)n.a.800 ppmASHRAE Acceptable level (15cfm air exch. rate)n.a.1000 ppmASHRAE Illuminance (floors)200 luxn.a.CIBSE Guide A Illuminance (rooms)350 luxn.a.CIBSE Guide A Illuminance (workplace)500 luxn.a.CIBSE Guide A

7 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector COMFORT RELATED PARAMETERS Comfort levels monitored: Room temperature, Relative humidity, CO2, Lux-level o UPT : Underperformance Time o UPR : Underperformance Ratio o UPP : Proportional Underperformance o UPI : Underperformance Index 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 7

8 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector FLEXIBLE INTERPRETATION 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 8 EC Calculated Absolute Values PI = f(Dimension) Time D. Location D. Organis. D. System D.  air Incompliant Room Temperature UP T temp UP R temp UP P temp UP I temp RH Incompliant Relative Humidity UP T RH UP R RH UP P RH UP I RH  air / RH Incompliant  air / RH-ratio UP T t/RH UP R t/RH UP P t/RH UP I t/RH IAQ Incompliant IAQ-CO 2 -level UP T IAQ UP R IAQ UP P IAQ UP I IAQ EvEv Incompliant Lux-level UP T E UP R E UP P E UP I E

9 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector SYSTEMS RELIABILITY and EFFICIENCY 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 9

10 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector SYSTEMS’ RELATED INDICATORS Systems monitored: Heating, ventilation, cooling, lighting, operable windows, operable blinds UI a, comp : absolute use intensity – component level UI a, sys : use intensity - system level UI a, subsys : use intensity - subsystem level 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 10

11 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector UPSCALING of PERFORMANCE EVALUATION 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 11 UI a, comp = ActPoc

12 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector EVALUATION of CONCURRENT OPERATION 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 12 Building System Services Combination HeatingUI C1 Ventilation UI C1 CoolingUI C2 UI C1 Lighting UI C1 Operable Windows UI C2 Operable Blinds UI C2

13 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facilities Management Sector OWNER’s VIEW: EFFICIENT USAGE of RESOURCES 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 13

14 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector OCCUPANT DENSITY – MULTIPLE IMPACTS Deviation from planned to real room occupation ρ occup : Occupant Density of a space 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 14

15 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector OCCUPANT DENSITY – SIMPLE GROUPS 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 15 OD x Space Usage Interpretation OD=100fully used Provided services are fully required OD=75normally used Provided services are required on standard level OD=40underutilised Provided services are underutilised

16 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector DASHBOARDS and KPI - COMBINED EVALUATION Average KPI depending on detail of monitoring where PI = {UPT, UPR, UPP, UPI, ρ occup,UI a, comp, UI a, sys, UI a, subsys } m = number of PI available (or selected) NOTE: KPIs need to be calculated at same granularity level 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 16

17 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector ENERGY CONSUMPTION 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 17

18 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector CLEARLY DEFINED SYSTEM BOUNDARIES o Monitoring strategy for energy flows covers a)Energy from grid b)Energy (co)generated 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 18

19 University College Cork (Ireland) Department of Civil and Environmental Engineering The Facility Management Sector SCALABILITY of EVALUATION is REQUIRED o Campus level: CCN: CoP for Campus Networks o Space related: ECA: Energy Cons. per area o System Related: CSZ: CoP for single Supply Zone 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 19

20 University College Cork (Ireland) Department of Civil and Environmental Engineering Summary SCALABLE, FLEXIBLE EVALUATION SYSTEM PROVIDED 01|Oct|2014Karsten Menzel, Sustainable Places 2014page 20 Scalability CAFM Total FM (technical) Operations Corporate Real Estate Service Provider Lifecycle Flexibility from Stakeholder Perspective Supports various FM-Business Models

21 University College Cork (Ireland) Department of Civil and Environmental Engineering Performance KPI for Flexible Business Modelling


Download ppt "University College Cork (Ireland) Department of Civil and Environmental Engineering Performance KPI for Flexible Business Modelling Karsten Menzel University."

Similar presentations


Ads by Google