Presentation on theme: "MOACAC 2011Moving Up & Moving Away| Moving Up & Moving Away : Successfully making the transition after getting the promotion and moving to a new school."— Presentation transcript:
MOACAC 2011Moving Up & Moving Away| Moving Up & Moving Away : Successfully making the transition after getting the promotion and moving to a new school Andrew W. Wright Assistant Vice President for Enrollment Services & Director of Admissions
MOACAC 2011Moving Up & Moving Away| Your presenter
MOACAC 2011Moving Up & Moving Away| Your presenter Eastern Michigan University Recruiter – August 2000 Assistant Director – April 2001 Associate Director – May 2002 Missouri State University May 2009
MOACAC 2011Moving Up & Moving Away| So what’s the big deal? Uprooting your home life Learning a new city Adjusting to a new boss Learning about a whole new staff Developing a new support system on campus Understanding a new environment Figuring out where you need to improve
MOACAC 2011Moving Up & Moving Away| Home Life Don’t jump right from one job to the next Take care of necessities Don’t forget about family
MOACAC 2011Moving Up & Moving Away| Time to focus on you Assess your vulnerabilities Watch out for your strengths Let go of the past and embrace your new role Relearn how to learn “The quality of a leader is reflected in the standards they set for themselves. - Ray Kroc
MOACAC 2011Moving Up & Moving Away| Time to focus on you Questions you should ask What has made you successful so far in your career? What skills do you need to develop to be successful in your new role? What do you need to do to make the mental leap into the new position?
MOACAC 2011Moving Up & Moving Away| The first 30 days Learning should be the primary focus The revolving Presidents at EMU Investment The trouble with culture Identify people who can give you insight
MOACAC 2011Moving Up & Moving Away| Your Boss Expectations Thoughts on current state of the office Quirks and idiosyncrasies Your new boss sets your benchmarks, interprets your actions for other key players, and controls access to resources you need.
MOACAC 2011Moving Up & Moving Away| Your Boss Don’ts Don’t trash the past Don’t stay away Don’t surprise your boss Don’t approach your boss only with problems Don’t run down your checklist Don’t try to change your boss “He that cannot obey cannot command.” -Benjamin Franklin
MOACAC 2011Moving Up & Moving Away| Your Boss Do’s Do take 100% responsibility for making the relationship work Do clarify mutual expectations early and often Do negotiate timelines for diagnosis and action planning Do aim for early wins in areas important to the boss Do pursue good marks from those whose opinions your boss respects
MOACAC 2011Moving Up & Moving Away| Your Boss Five Conversations The Situational Diagnosis Expectations Style Resources Personal development “The manager asks how and when; the leader asks what and why.” -Warren Bennis
MOACAC 2011Moving Up & Moving Away| Your Staff One-on-Ones Help them understand why you want to chat Try to make it a conversation Get their thoughts on the office and how things are going Pay attention to what they say and how they say it This is your chance to learn about your staff and identify their expectations “People ask the difference between a leader and a boss… The leader works in the open, and the boss in covert. The leader leads, and the boss drives.” -Theodore Roosevelt
MOACAC 2011Moving Up & Moving Away| Your Staff One-on-Ones Ask them questions How can we improve how our team works? What are our biggest challenges and opportunities? If you were in my position, what would you most want to pay attention to? The most important decisions you make in the first 90 days will probably be about the people on your team.
MOACAC 2011Moving Up & Moving Away| Your Staff Identify those being under-utilized or not being use in the right way Favorites and underappreciated staff Managing across generations and work styles Learn the culture of the office The process of molding a team is like repairing an airplane in midflight. You won’t reach your destination if you ignore the necessary repairs.
MOACAC 2011Moving Up & Moving Away| Your Staff Earn trust and get people on “your team” Do you have the insight and steadiness to make tough decisions? Do you have values they relate to, admire and want to emulate? Do you have the right kind of energy? Do you demand high levels of performance from yourself and others? “The task of the leader is to get people from where they are to where they have not been.” - Henry Kissinger
MOACAC 2011Moving Up & Moving Away| The Campus Community Develop and advice and counsel network Admission’s success generally requires help from others The Finance Office Know the informal networks Watch out for those who may want to hold you back “The key to successful leadership today is influence, not authority.” - Kenneth Blanchard
MOACAC 2011Moving Up & Moving Away| Your environment SCOT Analysis External environment Competition Economy HS & CC situations University environment Cultural habits and norms have an especially frustrating way of reinforcing the status quo – no matter how much the status quo needs changing.
MOACAC 2011Moving Up & Moving Away| Your environment The situation you are going in to will determine your approach/strategies Turnaround Realignment Sustaining success People seldom call their power company to say, “Thanks for keeping the lights on today.” But, if the power goes off, the screaming is immediate and loud.
MOACAC 2011Moving Up & Moving Away| Goals University goals Your goals Remember, don’t commit to unachievable goals “A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” - Rosalynn Carter
MOACAC 2011Moving Up & Moving Away| Victories Identify opportunities Try to get some early wins Excite and energize people Build your personal credibility “I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don’t think that’s quite it, it’s more like jazz. There is more improvisation.” - Warren Bennis
MOACAC 2011Moving Up & Moving Away| Victories Implement change in waves Focus on a collective learning process and not autocratic change Process does matter “Nearly all men can stand adversity, but if you want to test a man’s character, give him power.” - Abraham Lincoln
MOACAC 2011Moving Up & Moving Away| Common traps Riding off in all directions / Failing to focus Not taking business situation into account Not adjusting for the culture Failing to get wins that matter to your boss The biggest danger you face is belief in one-size-fits-all rules for success.
MOACAC 2011Moving Up & Moving Away| Common traps Letting your means undermine your ends Work avoidance Isolation “A sense of humor is part of the art of leadership, of getting along with people, of getting things done.” - Dwight D. Eisenhower
MOACAC 2011Moving Up & Moving Away| Never let success go to your head, And Never let failure get to your heart.
MOACAC 2011Moving Up & Moving Away| Resources “The First 90 Days” – Michael Watkins “Monday Morning Leadership” – David Cottrell “Fish” – Stephen Lundin, Harry Paul & John Christensen “The College Admissions Officer’s Guide” – edited by Barbara Lauren “What Got You Here Won’t Get You There” – Marshall Goldsmith “The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t” – Bob Sutton