5RequirementsFeature Rich With % Availability Dedicated Carrier Class - Service Provider and EnterpriseServe All User Communities Multi-Protocol Label Switching (MPLS) - Switching and RoutingManagement and Administration Support Provider and Customer ManagedMultiple Transports Speed and Functionality (56 Kbps to 1 Gig)Convergence of Voice, Video & Data Quality of Service - Standardized ModelIndustry Leading Service Level Assurances Performance, Availability, Operational, Trouble Notification
6Requirements Web Based Customer Network Management Redundant Network Operations Center 24/7Dedicated Engineering ResourcesEnhanced SecurityState Contract Competitive Pricing
12Quality of Service Hosted Voice Service Emergency Voice Real-time InteractivePriority BusinessBest EffortHosted Voice Service
13Security Features Department of Defense Policy Guidelines Proactive MitigationInternet FirewallDedicated Security Engineer24/7 Security SupportLevel 2 Background InvestigationsPhysically Secure Hardened Node FacilitiesEnhances your effortsLogging sent to enterprise security appliance
14World Class SupportGeographically Redundant - 24/7 Network Operations CenterDedicated Engineering ResourcesSecurity EngineerAT&T and DMS Support Teams
15It’s All In There Statewide Coverage High Bandwidth – over 20 Gigabits MPLS - Secure/Private99.999% ReliabilityQuality of ServiceFocus on Frame Relay & Ethernet TransportStringent Service Level AssurancesOutstanding Support Resources
16Award Winning Network Management Tools CA Spectrum, eHealth, & NetQoS
17Network Status Per agency view of your network Populated for you as each site movesBackup system in winter parkEnhances any existing agency system tool suitePermits agencies to drop any existing monitoring system
18Network Health Tools Performance Views Custom Reports Ping SSH CustomizablePerformance ViewsDevicePortCustom ReportsAvailabilityPerformance TrendingSLA VerificationCustom and ad hocCan receive reports and alerts via
19More Granular Analysis Which applications are bandwidth hogs?Monitor top interfaces, protocols, and hostsMeasure rate, volume, and utilization by protocol, host, and conversationAnalyze trends in applications, hosts, and conversations per class of serviceWhat’s in it for you?QoS is standard offering.Value to you? – Provider monitoring of your links/capacity.Our view is just to allow us to monitor the backbone.
20Network Management Benefits Web Based - Anywhere, Anytime AccessEasy to UseCost Effective – Integral Part of the ServiceKnow Your NetworkDone for you! NMS entries populated as each site moves.Web access to tools.During One-on-one detail discussion we will set up your specific values and parameters.You can, for example, set a bandwidth level capacity alert at 75%.
22Simplified Budgeting Flat Rate Pricing Statewide* No Minimum Term – Month to Month – Order Via CSACustomer Premises EquipmentRentPurchaseLeaseBring Your Own Router (BYOR)Internet AccessAll Inclusive Rate – QoS, Management, ToolsLimited Installation Charges*(12 Mbps and below)Familiar on-line CSA order processingDMS web-based information to support agency orderingSite to be available within daysFlat rate kbps – 12Mbps, 15Mbps – 45Mbps within 0-25Miles, Higher than 45M is ICB
23BenefitsStatewideAvailable to All Public Safety and Emergency Responder Communities99.999% AvailabilityAlways There When You Need ItHigh BandwidthApplication Bandwidth Increases Are Easily AccommodatedSecureEnhances Your Security StrategyQuality of ServiceConvergence of Voice, Video, & DataManagement ToolsFacilitates Planning & Problem Diagnosis at No Additional CostSupport ResourcesAugments Your Staff With No Additional InvestmentStringent SLAsAssured On-time Service Delivery and Trouble NotificationCost EffectiveAllows More Participation & Collaboration w/Simplified Budgeting