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Developing Your Resume1 This module consists of three individual parts: Part 1: Understanding the Resume Part 2: Creating Your Resume Part 3: Locating.

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Presentation on theme: "Developing Your Resume1 This module consists of three individual parts: Part 1: Understanding the Resume Part 2: Creating Your Resume Part 3: Locating."— Presentation transcript:

1 Developing Your Resume1 This module consists of three individual parts: Part 1: Understanding the Resume Part 2: Creating Your Resume Part 3: Locating Additional Resources

2 Developing Your Resume2 Learning Objectives Understand the main areas of resumes Identify and correct errors in your resume Commit to re-doing your resume Locate at least five different local resources or reference books

3 Part 1: Understanding the Resume Job Applicant Contact Information

4 Developing Your Resume4 Common Errors in Resumes Spelling errors, e.g., “Costumer Service” Formatting issues, e.g., inconsistent information/columns do not line up Missing or incorrect telephone number, e.g., wrong area code in (730) instead of (703) Missing information in job description, e.g., “helped customers” Dates out of sequence, e.g., most recent job not listed first Wrong dates, e.g., list 1898 as HS graduation date instead of 1998

5 Developing Your Resume5 Common Errors in Resumes cont. Crazy address, e.g., Irrelevant experience, e.g., highlight an astronaut seeking a job as a florist Capitalization problems, e.g., non-capitalized proper nouns, 123 elm street or mcdonalds Too many pages (have a small book) Not enough information, e.g., listing just job titles with no details Repeated information, possibly resulting from “cut and paste”

6 Developing Your Resume6 Customize resume for each job opening Sample Job Opening -- Help Wanted Ad: Customer Service Representative Do you speak with a smile? We are looking for talented Customer Service Professionals for entry- level positions with a rapidly growing firm located in Alexandria, VA. If you are team-oriented, enthusiastic, have a talent for customer interaction, and speak a second language, this may be the right job for you. Qualified applicants will be team players that thrive in a fast-paced environment, with excellent problem- solving, multi-tasking, communication, and organizational skills. Basic computer skills and additional language skills are a plus! Sample Job Opening -- Help Wanted Ad: Customer Service Representative Do you speak with a smile? We are looking for talented Customer Service Professionals for entry- level positions with a rapidly growing firm located in Alexandria, VA. If you are team-oriented, enthusiastic, have a talent for customer interaction, and speak a second language, this may be the right job for you. Qualified applicants will be team players that thrive in a fast-paced environment, with excellent problem- solving, multi-tasking, communication, and organizational skills. Basic computer skills and additional language skills are a plus!

7 Developing Your Resume7 Analyze what you can/can’t do List Employer’s Requirements Can I meet this requirement? Notes Speak with a smile  Yes  No Talented Customer Service Professionals  Yes  No Entry-level positions  Yes  No Team-oriented  Yes  No Enthusiastic  Yes  No

8 Developing Your Resume8 Part 2: Creating Your Resume Personal Information Career Summary and Objective Statement

9 Developing Your Resume9 Career Summary and Objective “An outgoing, bilingual (English/Spanish) Customer Service professional with 3 years of retail experience seeking an Assistant Manager position to utilize XXX skills.” “A reliable, certified HVAC Technician with 2 years of XXX experience seeking a Lead Technician position to XXXX.” “A detail-oriented Accountant with 2 years of AP/AR experience seeking an Accounts Payable position that capitalizes on outstanding Excel and QuickBooks skills.” “A compassionate CNA with 5 years work experience in a retirement home setting seeking XXXX position to make the most of recent XXX training.”

10 Developing Your Resume10 Indicate relevant skills and work history Skills Employment History

11 Developing Your Resume11 Present or Past Tense Present TensePast Tense If you currently work as a Landscaper, you may write: Follow planting diagrams, dig holes, and properly place plants, flowers, bushes, and trees If you used to work as a Landscaper, you would write: Followed planting diagrams, dug holes, and properly placed plants, flowers, bushes and trees.

12 Developing Your Resume12 Employment History (I) Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them

13 Developing Your Resume13 Employment History (II) Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift WHAT DID THIS PERSON DO FOR 4 YEARS? WHAT’S UP WITH THIS GAP? Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift WHAT DID THIS PERSON DO FOR 4 YEARS? WHAT’S UP WITH THIS GAP? Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them

14 Developing Your Resume14 Employment History (III) Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift Greenbelt High SchoolGreenbelt, MD07/01-06/05 Served as Board Member for the PTS Managed school project budget Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them Employment History Hecht’s/Macy’sAlexandria, VA07/05-Present Sales Associate/Cashier  Greet customers, ask questions to determine needs, make suggestions, and assist them to find desired merchandise  Promote store credit card and specials to customers  Process cash and credit transactions, and balance drawer at end of shift Greenbelt High SchoolGreenbelt, MD07/01-06/05 Served as Board Member for the PTS Managed school project budget Marriott HotelGreenbelt, MD04/00-06/01 Waitress  Worked as member of team to efficiently serve guests  Accommodated guests and cheerfully served and tended to them

15 Developing Your Resume15 Part 3: Additional Resume Resources Tips and Advice me_all.html me_all.html

16 Developing Your Resume16 Resume Templates templates/ templates/ art/ art/

17 Developing Your Resume17 Community Centers Falls Church SkillSource Center Lake Anne SkillSource Center South County SkillSource Center Cherokee Avenue Workforce Center City of Alexandria Joblink Arlington Employment Center Loudoun Employment Resource Center Prince William Workforce Center

18 Developing Your Resume18 Books Resume Magic: Trade Secrets of a Professional Resume Writer The Quick Resume & Cover Letter Book: Write and Use an Effective Resume In Only One Day Expert Resumes for People Returning to Work Expert Resumes for Career Changers Resume Writer's Workbook Winning Resumes The Resume Handbook Resumes for Re-Entering the Job Market Resumes for Dummies

19 Developing Your Resume19 Action Verbs on Resumes A–DE–HI–LM–PQ–TU–Z A Achieve Acquire Adapt Address Anticipate Assist E Establish Expand I Implement Improve Insure M Maintain Market Motivate QU Use BF Form JNRV C Calculate Centralize Change Collaborate Conduct Construct Coordinate Create Cultivate G Generate Guide KO Obtain Operate Organize Originate S Set up Simplify Solve Survey W D Develop Devise Discover HL Launch P Plan Produce Promote Provide T Teach Test Train X Y Z

20 Developing Your Resume20 Closing Remarks Creating a resume that is customized for a specific job; accurate; attractive; error-free; and reflects your skills and abilities will provide a chance to get an interview – which is its primary purpose!


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