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No wrong door Online Enrollment System www.mySoonerCare.org Oklahomans are counting on us….

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Presentation on theme: "No wrong door Online Enrollment System www.mySoonerCare.org Oklahomans are counting on us…."— Presentation transcript:

1 No wrong door Online Enrollment System Oklahomans are counting on us….

2 Online Application Streamlines policy and processes Immediate decision What is No Wrong Door (NWD)? Oklahomans are counting on us….

3 Oklahomans are unsure if they would qualify. Oklahomans are unsure if they would qualify.  Private, real-time determination Oklahomans do not want to admit needing State assistance. Oklahomans do not want to admit needing State assistance.  Online application available 24/7 Oklahomans are unsure of their SoonerCare status. Oklahomans are unsure of their SoonerCare status.  Review/renew at any time Why create this program? Oklahomans are counting on us….

4 Provides Premium Assistance Dedicated Funding Source Goals Increase effectiveness and efficiency Vehicle for multiple program applications Eliminate barriers that prevent applications Oklahomans are counting on us….

5 Targets Low-Income Uninsured Adults Dedicated Funding Source NWD Populations (Phase I) SoonerCare SoonerCare SoonerPlan SoonerPlan (family planning (family planning services) services) State Mental State Mental Health and Health and Substance Substance Abuse Abuse Oklahomans are counting on us….

6 New and Improved Old Changing the way we do business Business hours 8am – 5pm Apply any time Waiting days for determination Real Time Eligibility Welfare Reducing Social Stigma Policy applied by Individual workers Policy uniformally applied No Primary Care Provider Choice Primary Care Provider selected on application New

7 Benefits of NWD Streamlined Business Processes No Wrong Time Household PCP Selection Absorbs Operational Functions Normalized Data Program Referrals No Wrong Door Oklahomans are counting on us…. Policy Consistency

8 New Process Description Oklahomans are counting on us…. Apply or Renew Online Real-time eligibility decision & enrollment Data Verification

9 Data Exchanges SSNSocial Security Administration OK State Dept of Health (OSDH) Pregnancy Income OK Employment Securities Commission Citizenship OSDH, Electronic Verification of Vital Events, Systematic Alien Verification for Entitlements Oklahomans are counting on us….

10 What have we done? Wireframe Applications Operations Technical Design Partner Agencies Oklahomans are counting on us….

11 At Home Or Community Partner Paper No Wrong Door At Home Or Community Partner Agency Partner Paper How to Apply

12 At-home & Community Partner Options Manage My Account Apply Now Tell me more (do I qualify?) Oklahomans are counting on us….

13 NWD Upcoming Populations Insure Oklahoma Aged, Blind, Disabled Breast and Cervical Cancer Temporary Assistance for Needy Families Oklahomans are counting on us….

14 Phase II Planning Oklahomans are counting on us…. Early Requirements Gathering Create Employer Portal (Dashboard) Combination of Applications

15 Derek Lieser , Richard Evans , Questions Oklahomans are counting on us….


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