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SALES & MKTG. - CFA CELL TAMILNADU CIRCLE WELCOMES ALL PARTICIPANTS TO WEBINAR ON 06-07-2012.

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Presentation on theme: "SALES & MKTG. - CFA CELL TAMILNADU CIRCLE WELCOMES ALL PARTICIPANTS TO WEBINAR ON 06-07-2012."— Presentation transcript:

1 SALES & MKTG. - CFA CELL TAMILNADU CIRCLE WELCOMES ALL PARTICIPANTS TO WEBINAR ON

2 PROMOTION OF CFA-IN (PREPAID / POSTPAID), PCO & PRBT PRODUCTS

3 AGENDA a. Prepaid services: IN PREPAID - Target / Achievement IN PREPAID - Target / Achievement UITC /FLPP card - sales in , & UITC /FLPP card - sales in , & FLPP PCOs - Performance SSA wise during & FLPP PCOs - Performance SSA wise during & CSCs - Performance SSA wise during & CSCs - Performance SSA wise during & CM / CFA - Performance SSA wise during & CM / CFA - Performance SSA wise during &

4 b.Postpaid Services: IN POST PAID - Revenue target / Achievement during IN POST PAID - Revenue target / Achievement during FPH / VPN / UAN – Achievement in , & FPH / VPN / UAN – Achievement in , & Action taken by SSAs focusing on Corporate customers Action taken by SSAs focusing on Corporate customers AGENDA (contd.)

5 AGENDA (contd.) c. PCO & BSNL Shoppe/e PCOs : Target / achievement for Target / achievement for Comparison of working connection during Comparison of working connection during , & and reasons for , & and reasons for decline. decline. Remedial action to be taken to arrest the Remedial action to be taken to arrest the closures and achieve the targets assigned. closures and achieve the targets assigned. d. PRBT : Target / achievement for Target / achievement for

6 Target / Achievement - IN Prepaid SSA Target in Lakhs Target for Apr & May 2012 in Lakhs Target for Apr & May 2012 in Lakhs Achievement for Apr & May 2012 in Rs Achievement for Apr & May 2012 in Rs % OF ACHIEVEM ENT for April & May CSCDSAFranchiseeTotal CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT VLR VGR Total

7 IN Prepaid Target for Tamilnadu Circle for the Year Rs.900 Lakhs Achievement for April & May 2012 Rs Lakhs Percentage of achievement 7.84

8 Top performing SSAs (More than Rs.1 Lakh) : Coimbatore SSA - Rs.4,75,504 /- Madurai SSA - Rs.1,78,954 /- Pondicherry SSA - Rs.1,25,425 /- Poor Performing SSAs (Less than Rs. 10,000) : Dharmapuri SSA - Rs.3,020 /- Kumbakonam SSA - Rs.7,660 /- Tuticorin SSA - Rs.9,715 /- IN Prepaid overall revenue of SSAs- A comparison

9 Comparison of UITC Card sales Performance in , & (Sales in Rs) SSA Average sales per month during Average sales per month during Average sales per month during Comparison of with in % Comparison of with in % CBT CDL CON DPI ERD KKD KMB MA NGC PY

10 Contd., SSA Average sales per month during Average sales per month during Average sales per month during Comparison of with in % Comparison of with in % SLM TNJ TVL TR TT VLR VGR Total

11 Comparison of FLPP Card sales Performance in , & (Sales in Rs) SSA Average sales per month during Average sales per month during Average sales per month during Comparison of with in % Comparison of with in % CBT CON CDL DPI ERD KKD KMB MA NGC PY

12 Contd., SSA Average sales per month during Average sales per month during Average sales per month during Comparison of with in % Comparison of with in % SLM TNJ TVL TR TT VLR VGR Total

13 UITC Sales Comparison : In comparison with revenue, performance in has come down to 47.7 % and in further declined to 26.5 %. In comparison with revenue, performance in has come down to 47.7 % and in further declined to 26.5 %. Performance in KMB, NGC,TNJ,TVL,TT SSAs is less than 10 %. Performance in KMB, NGC,TNJ,TVL,TT SSAs is less than 10 %. Performance in CON, DPI, KKD, TR & VLR SSAs is between %. Performance in CON, DPI, KKD, TR & VLR SSAs is between %. Performance in remaining SSAs is also to be improved. Performance in remaining SSAs is also to be improved.

14 FLPP Sales Comparison : In comparison with revenue, performance in has come down to 76.8 % and in further declined to 63.4 %. In comparison with revenue, performance in has come down to 76.8 % and in further declined to 63.4 %. Nil achievement is observed in DPI, KKD, KMB, TT & VGR SSAs. Nil achievement is observed in DPI, KKD, KMB, TT & VGR SSAs. Performance of CBT, CON, NGC, SLM, TVL & TR SSAs is between %. Performance of CBT, CON, NGC, SLM, TVL & TR SSAs is between %.

15 Product – wise Performance of IN Prepaid during April & May 2012 SSA UITC in Rs SMART ITC in Rs FLPP in Rs TOTAL in Rs CSCDSAFRANCSCDSAFRANCSCDSAFRANCSCDSAFRANTOTAL CBT CON CDL DPI ERD KKD KMB MA NGC PY

16 Contd., SSA UITC in Rs SMART ITC in Rs FLPP in Rs TOTAL in Rs CSCDSAFRANCSCDSAFRANCSCDSAFRANCSCDSAFRANTOTAL SLM TNJ TVL TR TT VLR VGR Total

17 FLPP Performance connections-wise during April 2012 SSA No of FLPP PCO Average sales per month during Average sales per month during Revenue per connection Month Revenue per connection /Month CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT00000 VLR VGR Total

18 Nil sales of FLPP cards in DPI, KKD, KMB, TT & VGR SSAs Nil sales of FLPP cards in DPI, KKD, KMB, TT & VGR SSAs It is observed that revenue from 5134 FLPP PCOs in Tamilnadu Circle per month has been shown as Rs.2,10,790 during and Rs.1,80,372 during It is observed that revenue from 5134 FLPP PCOs in Tamilnadu Circle per month has been shown as Rs.2,10,790 during and Rs.1,80,372 during If all 5134 FLPP PCOs are in active stage the revenue would have gone to Rs.11 Lakhs approximately. If all 5134 FLPP PCOs are in active stage the revenue would have gone to Rs.11 Lakhs approximately. Minimum revenue per line per month should have been Rs.215 considering that every FLPP holder purchases Rs.300 R/C voucher with 30 days validity. But as per the chart revenue earned ranges only between Rs.12 to Rs.99. Minimum revenue per line per month should have been Rs.215 considering that every FLPP holder purchases Rs.300 R/C voucher with 30 days validity. But as per the chart revenue earned ranges only between Rs.12 to Rs.99. The reasons for low revenue may please be analyzed and it is to be verified whether FLPP PCOs as mentioned above in each SSA are active or not. The reasons for low revenue may please be analyzed and it is to be verified whether FLPP PCOs as mentioned above in each SSA are active or not.

19 Contribution of CSCs, DSAs & Franchisees in achieving Revenue Target April & May 2012 Revenue in Rs. Percentage of Achievement CSC5,79, DSA1,57, Franchisee4,39, Total11,76,

20 DSA & FRANCHISEE PERFORMANCE – APR & MAY 12 SSADSAFRANCHISEE UITC SMART ITC FLPPTOTALUITC FLPPTOTAL CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT VLR VGR Total

21 Performance of CM / CFA Franchisees SSA SSA CM Fran., CFA Fran., Total fran., Fran., performed business during Fran., performed business during Apr&May 2012 CBT CDL CON DPI ERD KKD KMB MA NGC PY SLM TNJ TR TT TVL VLR VGR TOTAL

22 Performance of CM Franchisees No. of CM Franchisees - 95 No. of Franchisees performed - 5 CBE-2, CON-1, MA-1 & NGC-1) (CBE-2, CON-1, MA-1 & NGC-1) Performance of CFA Franchisees No. of CFA Franchisees - 9 No. of CFA Franchisees performed - 0

23 Name of the performed CM Franchisees April & May 2012 SSA Name of Franchisees Amount in Rs. CBT Bharat cell 3,75,768 CBT Silpa Agency 3,369 CON Bharat Cell 20,434 MA Venkateswara Agency 21,310 NGC Akilam Agency 18,390 TOTAL4,39,271

24 DSA SALES PERFORMANCE: UITC sales through DSAs are done in CBE & VGR SSAs only UITC sales through DSAs are done in CBE & VGR SSAs only FLPP sales through DSAs are done in ERD, PY, MA & VLR SSAs only. FLPP sales through DSAs are done in ERD, PY, MA & VLR SSAs only. No sales through DSAs in remaining 11 SSAs. No sales through DSAs in remaining 11 SSAs.

25 CSC PERFORMANCE – APR & MAY 2012 SSAUITC SMART ITC FLPPTOTAL% CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT VLR VGR Total

26 Top performing SSAs (More than Rs.1 Lakh) : Pondicherry SSA - Rs.1,11,122 /- Poor Performing SSAs (Less than Rs. 10,000) : Dharmapuri SSA - Rs.3,020 /- Kumbakonam SSA - Rs.7,660 /- Tuticorin SSA - Rs.9,715 /- Achievement of SSAs w.r.to CSC performance IN Prepaid

27 Comparison of performance of CSCs between Apr 11 & Apr12 Sl no. Name of SSA April 2011 April 2012 April 2012 Total CSCs in Circle No. of CSCs where No card sold No. of CSCs where Few cards sold No. of CSCs with poor performa nce Total CSCs in Circle No. of CSCs where No card sold No. of CSCs where Few cards sold No. of CSCs with poor perfor mance 1CBT CDL DPI ERD KKD KMB MA NGC CON PY SLM TNJ TR TT TVL VGR VLR TOTAL

28 Month /Year No. of CSCs in Circle No of CSCs where no cards sold No. of CSCs where 1 or 2 cards sold Total April April Comparison of CSC Performance April 2011 & April 2012 April 2011 & April 2012

29 Guidelines to achieve targets I In the absence of facilities such as SMS etc., in Landline service,formation of OBD teams SDCA wise in all SSAs is becoming essential to contact customers individually over phone for promotion of the following services. Prepaid Services - UITC: 2.5 Lakhs SULAB Customers FLPP: 1.2 Lakhs Postpaid PCOs BSNL Shoppe & e-PCOs : 20,000 High Caller PCOs / N +1 PCOs PRBT: 3.01 Lakhs Customers in EWSD /5ESS Exchanges.

30 IN Prepaid: Distribution of targets CSC wise, CM / CFA Franchisee wise, DSA etc. wise and monitoring the performance on weekly basis. Distribution of targets CSC wise, CM / CFA Franchisee wise, DSA etc. wise and monitoring the performance on weekly basis. UITC : Contacting more than 4 Lakhs potential / SULAB customers by OBD teams for promotion of UITC cards. Contacting more than 4 Lakhs potential / SULAB customers by OBD teams for promotion of UITC cards. FLPP : It is feasible in all type of switches including C-DOT.It is feasible in all type of switches including C-DOT. No security deposit / minimum guarantee.No security deposit / minimum guarantee. Contacting more than 30,000 high calling PCOs / 5513 N +1 PCOs by OBD teams for promotion of FLPP cards.Contacting more than 30,000 high calling PCOs / 5513 N +1 PCOs by OBD teams for promotion of FLPP cards. Sale of recharge cards to the FLPP PCO holders at their doorsteps by DSAs.Sale of recharge cards to the FLPP PCO holders at their doorsteps by DSAs.

31 IN Postpaid Target for Tamilnadu Circle for the Year Rs.400 Lakhs Achievement for April & May 2012 Rs Lakhs Percentage of achievement against 2 months(April & May) Target 35.2 %

32 POSTPAID REVENUE TARGET / ACHIEVEMENT SSA SSA POST PAID TARGET IN Lakhs POST PAID ACHIEVEMENT IN Rs upto May 2012 FPHUANVPNTVTOTALFPHUANVPNTVTOTAL CBT , ,039 CDL , ,614 CON ,248 DPI , ,686 ERD ,676 KKD , ,537 KMB ,875 MA , ,340 NGC , ,522 PY ,359

33 Contd., SSA SSA POST PAID TARGET IN Lakhs POST PAID ACHIEVEMENT IN Rs upto May 2012 FPHUANVPNTVTOTALFPHUANVPNTVTOTAL SLM SLM , ,639 TNJ TNJ ,854 TR TR , ,431 TT TT , ,484 TVL TVL , ,876 VLR VLR , ,142 VGR VGR , ,536 TOTAL

34 Postpaid Physical Target /ach SSA Target for Achievement for (Up to May 2012) FPHUANVPNTVTOTALFPHUANVPN TV TVTOTAL CBT CDL CON DPI ERD KKD KMB MA NGC PY

35 Contd., SSA Target for Achievement for (Up to May 2012) FPHUANVPNTVTOTALFPHUANVPN TV TVTOTAL SLM TNJ TR TT TVL VGR VLR TOTAL

36 Observation Revenue Target / Achievement Postpaid IN (FPH, UAN, VPN & Televoting ) : Revenue Target for Tamilnadu Circle is Rs.4 Crores. Revenue Target for Tamilnadu Circle is Rs.4 Crores. Percentage of revenue achievement against the 2 months target for April & May 2012 is 35.2 only. Percentage of revenue achievement against the 2 months target for April & May 2012 is 35.2 only. Physical Target / Achievement Postpaid IN : Physical Target is 735. Physical Target is 735. Achievement is just 4 only for April & May Achievement is just 4 only for April & May 2012.

37 FPH ACHIEVEMENT , & SSA Wkg.As on Ach Ach Ach Total closure Net Ach. Apr 10 - May 12 Wkg. As on CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT VLR VGR Total

38 VPN ACHIEVEMENT , & SSA Wkg.As on Ach Ach Ach Total closure Net Ach. Apr 10- May 12 Wkg. As on CBT CON CDL DPI ERD KKD KMB MA NGC PY SLM TNJ TVL TR TT VLR VGR Total

39 Observation on FPH, UAN & VPN services during , & upto May 2012 Services Connectio ns as on ProvisionClosure Net Provision Net Provision Working as on FPH VPN UAN05055 Heavy closures of 56 FPH connections is due to temporary connections provided during Local Body Elections 2011.

40 Corporate customers SSA SSA Corporate customers IN Postpaid services working as on CBT CDL 181 CON 167 DPI 365 ERD 625 KKD 86 KMB 212 MA NGC 46 PY 1710 SLM 6220 TNJ 48 TR 929 TT 5419 TVL 56 VLR 279 VGR 1284 TOTAL

41 IN Postpaid: Distribution of targets SA wise, CM / CFA Franchisee wise, DSA etc. wise and monitoring the performance on weekly basis. SSA level Core Group comprising the Udaan and BD executives with AGM Udaan as Chairman may approach all Corporate customers for promotion of IN Postpaid services. List of the above 1170 Corporate customers got from BD Cell of List of the above 1170 Corporate customers got from BD Cell of Circle Office was already conveyed to SSAs for marketing. Circle Office was already conveyed to SSAs for marketing. SSAs are requested to update the above list. SSAs are requested to update the above list. At present only 171 IN Postpaid connections are working in At present only 171 IN Postpaid connections are working in Tamilnadu Circle and there is a large scope to increase this base. Tamilnadu Circle and there is a large scope to increase this base. Guidelines to achieve targets

42 FPH: Target is 500 for Target is 500 for Achievement in (upto May 2012) is just 4. Achievement in (upto May 2012) is just FPH Connections are working in Tamilnadu Circle. 143 FPH Connections are working in Tamilnadu Circle. Average revenue per FPH per month per connection is Average revenue per FPH per month per connection is Rs.2700/- Rs.2700/-Analysis: 2 FPH connections are working in Chennai Silks and M/s 2 FPH connections are working in Chennai Silks and M/s Network Clothing Company in CBT SSA. CBT SSA is requested Network Clothing Company in CBT SSA. CBT SSA is requested to target many potential textile mills and cloth centers for to target many potential textile mills and cloth centers for FPH. Other SSAs may follow. FPH. Other SSAs may follow. 1 connection is working for Sri Kumaran Thanga Maligai, in 1 connection is working for Sri Kumaran Thanga Maligai, in CBT SSA. Other jewelries in Tamilnadu Circle are to be CBT SSA. Other jewelries in Tamilnadu Circle are to be approached for FPH. approached for FPH. Contd.,

43 1 connection is working for Aavin Co-op. Society in VLR SSA. 1 connection is working for Aavin Co-op. Society in VLR SSA. Other milk societies may be approached. Other milk societies may be approached. 3 connections are working for Municipal corporations in MA, 3 connections are working for Municipal corporations in MA, PY & TVL SSAs. Other Municipal corporations may be PY & TVL SSAs. Other Municipal corporations may be approached. approached. 21 NREGS & 1 DRDA connections are provided in some 21 NREGS & 1 DRDA connections are provided in some district H.Q. Other districts may be contacted by SSAs. district H.Q. Other districts may be contacted by SSAs. FPH connections are working for SBI- 2 (CBE & MA), & IOC- 3 FPH connections are working for SBI- 2 (CBE & MA), & IOC- 3 (CBE-1,SLM-2) & ING Vysya – 1(CBE) & LIC- 5 (CBE, MA, (CBE-1,SLM-2) & ING Vysya – 1(CBE) & LIC- 5 (CBE, MA, TNJ, TVL & VLR).Other such Govt./private banks & Insurance TNJ, TVL & VLR).Other such Govt./private banks & Insurance organizations may be approached by SSAs. organizations may be approached by SSAs. 1 connection is working for Dr.Kanagaraj of CBT SSA. Other 1 connection is working for Dr.Kanagaraj of CBT SSA. Other such potential medical professionals in Tamilnadu Circle are to such potential medical professionals in Tamilnadu Circle are to be approached. be approached. Remaining connections are working for Industries, Business Remaining connections are working for Industries, Business establishments, some individuals etc., are working establishments, some individuals etc., are working

44 VPN: Target is 100 for Target is 100 for Achievement in (upto May 2012) is Nil. Achievement in (upto May 2012) is Nil. 23 FPH Connections are working in Tamilnadu Circle. 23 FPH Connections are working in Tamilnadu Circle. Average revenue per FPH per month per connection is Average revenue per FPH per month per connection is Rs.35,000/- Rs.35,000/- Revenue per month of the VPN connection at Salem SSA is Revenue per month of the VPN connection at Salem SSA is Rs.3,25,000/- Rs.3,25,000/-Analysis: 2 VPN connections are working for collectorates in Krishnagiri 2 VPN connections are working for collectorates in Krishnagiri & Sivagangai revenue Districts.Remaining Districts are to be & Sivagangai revenue Districts.Remaining Districts are to be approached. approached. 9 VPN connections are working in the Office of superintendant 9 VPN connections are working in the Office of superintendant of Police at Sivagangai,Ramnad, Madurai, Nagerkoil, of Police at Sivagangai,Ramnad, Madurai, Nagerkoil, Tirunelveli,Tuticorin,Tiruvanamallai,Vellore & Virudunagar Tirunelveli,Tuticorin,Tiruvanamallai,Vellore & Virudunagar Districts. Remaining Districts are to be approached. Districts. Remaining Districts are to be approached. Contd.,

45 3 connections are working in hospitals, Apollo & Dr.Eye Care 3 connections are working in hospitals, Apollo & Dr.Eye Care in CBE SSA and Jayasekaran Hospital in NGC SSA. Other in CBE SSA and Jayasekaran Hospital in NGC SSA. Other potential hospitals may be approached. potential hospitals may be approached. 2 connections working for Tamilnadu Transport corporations 2 connections working for Tamilnadu Transport corporations in CBE & TR. Other Corporations may be approached. in CBE & TR. Other Corporations may be approached. 3 connections working for Customs Department in 3 connections working for Customs Department in Cuddalore, Kallakurichi & Virudhachalam. Offices in other Cuddalore, Kallakurichi & Virudhachalam. Offices in other districts may be approached. districts may be approached. 3 connections are working in LG Equipments of CBE SSA, 3 connections are working in LG Equipments of CBE SSA, Vijayalakshmi Cashews of NGC SSA and Arasan Fire works of Vijayalakshmi Cashews of NGC SSA and Arasan Fire works of VGR SSA. Many such commercial establishments may be VGR SSA. Many such commercial establishments may be approached. approached.

46 PCOs Target for Tamilnadu Circle for the Year Zero Achievement for April & May connections

47 BSNL Shopee/e-PCO Target for Tamilnadu Circle for the Year Achievement for April & May

48 PCO base in Tamilnadu Circle as on 31/05/2012 Type of PCO Working as on 31/05/2012 PCO FLPP PCO5134 WLL PCO16215 N+1 PCO5513 BSNL Shopee16142

49 Target /Achievement of PCO,BSNL Shoppe and e PCO (Upto May 2012) SSA PCO PCO BSNL Shopee / e PCOs BSNL Shopee / e PCOs TargetProvisionClosure Net Ach. TargetProvisionClosure CBT CDL DPI ERD KKD KMB MA NGC NIL PY SLM TNJ TR TT TVL VGR VLR TOTAL

50 Working connections of PCOs & BSNL Shopee / e PCOs SSAs PCO BSNL SHOPEE / e PCO Working as on Jan2010 Working as on Mar2011 Working as on May2012 Working as on Jan2010 Working as on Mar2011 Working as onMay2012 CBT CDL DPI ERD KKD KMB MA NGC NIL PY SLM TNJ TR TT TVL VGR VLR TOTAL

51 Decline of PCO base , & YearProvisionClosure Net Ach YearProvisionClosure Decline Rate per month

52 Achievement of BSNL Shoppe / e PCO , & YearProvisionClosure Net Ach YearProvisionClosure Achievement Rate per month

53 Observation on PCOs & BSNL Shoppe / e-PCOs PCOs : Average provision of PCOs per month is in the order of 500 during & Average provision of PCOs per month is in the order of 500 during & , whereas it has come down to 350 during the months of April & May , whereas it has come down to 350 during the months of April & May Average closure per month is 4021 during It is happy to see that Average closure per month is 4021 during It is happy to see that the average rate of closure has come down to 3016 during and 2171 the average rate of closure has come down to 3016 during and 2171 during the months of April & May during the months of April & May To Achieve Target: Distribution of targets SA wise, CM / CFA Franchisee wise, DSA etc. wise Distribution of targets SA wise, CM / CFA Franchisee wise, DSA etc. wise We may utilize the provision of Navitel payphone to balance the decline. We may utilize the provision of Navitel payphone to balance the decline. In SLM SSA Navitel payphones are being provided in Mobile banned In SLM SSA Navitel payphones are being provided in Mobile banned locations such as residential schools, hostels, hospitals etc., These locations such as residential schools, hostels, hospitals etc., These connections fetch high ARPU in the range of Rs.3,000/- connections fetch high ARPU in the range of Rs.3,000/- Hence other SSAs may identify such locations and convey to this office for Hence other SSAs may identify such locations and convey to this office for arranging the installation of Payphone by M/s Navitel. arranging the installation of Payphone by M/s Navitel.

54 BSNL Shoppe and e PCOs: BSNL Shoppe and e PCOs: Average provision of BSNL Shoppes/e PCOs per month is 88 during , Average provision of BSNL Shoppes/e PCOs per month is 88 during , whereas it has come down to 12 during and Nil during the months whereas it has come down to 12 during and Nil during the months of April & May of April & May The average closure per month is 11 during It has come down to 9 The average closure per month is 11 during It has come down to 9 during and increased to 163 during the months of April & May 2012 during and increased to 163 during the months of April & May 2012 To Achieve Target: OBD teams are to contact high calling PCOs & PCOs having sufficient space OBD teams are to contact high calling PCOs & PCOs having sufficient space for the promotion of BSNL Shoppe / e-PCOs. for the promotion of BSNL Shoppe / e-PCOs.

55 SSA Wkg. Cons. in PRBT exc. Conn. as on 30/6/2 012 % of PRBT provisio n as on 30/6/201 2 Target for Conn. as on Ach in % of Achi eve men t CBT MA NGC CON SLM TR TT VGR Total Target / Ach for Land line PRBT for

56 Status of PRBT: Land line PRBT was launched in 17 EWSD / 5ESS Exchanges of 8 Land line PRBT was launched in 17 EWSD / 5ESS Exchanges of 8 SSAs in Tamilnadu Circle on SSAs in Tamilnadu Circle on ,13,958 connections are working in these exchanges as on ,13,958 connections are working in these exchanges as on ,870 connections are provided with PRBT during the years , 13,870 connections are provided with PRBT during the years , & (Upto June 2012) & (Upto June 2012) Top performed SSAs: SLM – 7.25 % SLM – 7.25 % MA % MA % Poor performed SSAs: TR – 1.01 % TR – 1.01 % TT % TT %

57 Target & Achievement : 32,200 is the target assigned for Tamilnadu circle 32,200 is the target assigned for Tamilnadu circle during during Achievement up to June 2012 is minus 261. Achievement up to June 2012 is minus 261. OBD teams are to contact all customers to get their willingness along with OBD teams are to contact all customers to get their willingness along with name of songs opted as being done in MA SSA. name of songs opted as being done in MA SSA. Corporate / NGO / Trusts and other associates are to be contacted to register their signature tune as ring back tone for enrolling them as PRBT customers which may improve the customer base. Corporate / NGO / Trusts and other associates are to be contacted to register their signature tune as ring back tone for enrolling them as PRBT customers which may improve the customer base.

58 THANK YOU


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