Presentation on theme: "ScanBay II Application Training"— Presentation transcript:
1ScanBay II Application Training Version: 6.40 December 2006
2Back ground information Two systems in useDSS, three versions for:US / Canada dealer channelUK dealer channelAustralian dealer channelScanBay II:Used for all distributorsGermany / AustriaSnap-on Benelux dealer channelSome other tools divisions as Eurotools, Japan and Mexico
3ScanBay II PrinciplesScanBay II is a medium that gives the possibilities to purchase the latest software for the Scanner anywhere at any time.
4ScanBay II Concept Web based ScanBay II Software application on PC ScanBay Interface to program the cartridges
5ScanBay II Web Server Latest ScanBay II application including: USB ScanBay driversSystem files for CartridgesMaster.ini (Euro, US and Australian)Menu structureAll available modules (P/N and Description)Latest software modulesVCS (Vehicle Communication Software)TS (Trouble Shooter)
6ScanBay II Web Server Invoice interface The web sends the following info to the AS 400 for invoicing:Customer account noScanBay User IDPart NumbersNet PricesSends confirmation of each purchase
7ScanBay II Web Server Databases Pricing database Product database Bundles and other configurations all have a P/N that is invoicedUsersDiscount, user ID, Password, Business unit, etc.CartridgeLicensed modules and demo statusSales history
8ScanBay II Web Server Business units Each business unit has: Each user is linked to a business unit in theEach user is linked to a Kings Lynn Account numberEach business unit has:His own products / bundlesHis own pricing
9ScanBay II Software:The ScanBay II application software comes on a CD for initial installation, all updates, ScanBay II application and Software modules for VCS and TS are automatically available via the internet.All the software is installed on the C drive in the program folder including the Downloaded Software modules.
10ScanBay II software: Instantaneous updates via internet for: ScanBay II ProgramVCS / TS modulesMultiply users on one Kings Lynn account numberConvenient billing:Customer order number referencePrice confirmationconfirmation of orderFlexible Pricing structure
11The installation CD has to be ordered separately: ScanBay HardwareScanBay hardware is the module that can program the Scanner cartridges (EMB, PVCI and TSI) and is connected to a PC via the USB interfaceEAK0253B31A SCANBAY USB KITThe installation CD has to be ordered separately:3-1332H10K1 ScanBay II CD V8.1
12ScanBay II Capabilities Programs VCS modules to PVCI and EMB cartridgesEnable / disable VCS modules on preloaded PVCI cartridgesProgram TS modules on to a TSI and EMB CartridgeScanBay II application software is available in English, Spanish and German language
13Hardware RecognitionScanBay II will automatically recognize hardware (PVCI/TSI/EMB) and the software modules that are available for these cartridges.EMB cartridge with EMB VCS and TS modulesPVCI cartridge with PVCI VCS modulesTSI cartridge with TSI TS modules
14PVCI / TSI Size 1 MB = 8 Mb 64 MB 48 MB The size of the:*PVCI is 512 Mb, 64 slotsTSI is 384 Mb, 48 slotsMb is Mega bitsMB is Mega Bytes*There are no smaller sizes available as with the EMB64 MB48 MB1 MB = 8 MbThe EMB was available in 32 Mb, 128 Mb and 256 Mb4 MB MB MB
15PVCI / TSI Serial numbers Each cartridge has a S/N on the outside of the cartridge.But ScanBay II works with a internal electronic IDFor TSIFor PVCI
16PVCI ALL MAKES PRELOADED “Empty” PVCI’s are available from the factory pre-programmed with all modules,in a single languageThese modules are disabled. So they are not visible in the Scanner.*These PVCI’s are used for the repair procedure*When no module is activated on the PVCI the scanner gives error “ini file missing or corrupt!”
17ScanBay II system requirements Windows 1998, 2000 or XPCD-ROM and USB portInternet explore 5 or higherMinimum 250 Mb hard drive spaceInternet connection from starting the program until purchasing the software.
18USB ScanBay Installation First install the software.After the software installation is completed the USB ScanBay can be connected to the PC.Ignore the Windows message new hardware found!
19ScanBay II installation See also operators manualThe CD is autorunIf not start setup.exe on CD-ROMIt will first install Microsoft.net.(This program runs in the background)ScanBay II software installation.
20ScanBay II installation Always log on as an administrator!Other ways it gives problems when logging on as an other user.
21First start up 1Activation code a standard code:D72J-DS92-VBG2
22First start up 2 User ID is locked to Kings Lynn account no. Each purchase is registered in ScanBay II database with user IDUser ID is on invoiceaddress will be used for order confirmation .You can add 2 address. The should be separated by ; for example:
23ScanBay II administrator Has access to the ScanBay II Data bases on the web.For user accounts administration:User ID’s with password.Demo cartridge registrationOrder history.Use:
24First start up 3Leave proxy server always off, only in a very view cases it is necessary. Can always be changed later in the settings.
25Start-Up Always make sure you have internet connection See separate document for Proxi server usersFirst thing ScanBay II is checking is Business unit the user belongs too and status (Release or Beta).
26ScanBay II software updates During each time running ScanBay II the program looks for new ScanBay II application software on the internet.An update could be mandatory.
27ScanBay II info updateDuring the second stage of ScanBay II start up it is downloading information from the internet needed to run ScanBay II correctly.
28ScanBay II main screen Available Bundles / modules Cartridge contents Web pagesFour buttons to run the complete program.Make purchaseProgram CartridgeHome key for web pagesToolbox / optionsAdvised Street price indication
29Toolbox / optionsWhen no cartridge is in ScanBay II then some menu points are not selectable.User manual:PDF file from the operators manualNot updated with latest changes see for this separate released Service BulletinsCartridge details list.
30Toolbox / optionsRegister new purchase is not used only when an not known cartridge is added. (See next slight)Enter a new license key, (Not used) in this a license key can be entered that is given by the administrator in case of no internet connection.
31Unrecognized cartridge When inserting an Cartridge a pop up screen “Unrecognised Cartridge” comes up then it is never been registered ScanBay II.Don’t fill something in and press continue, the cartridge will be added into the ScanBay II database.When there was software modules loaded on the cartridge they will not be known in the ScanBay II database.See Service Bulletin 1079 for more details
32Toolbox / options Update Cartridge system files This menu is to do a manual update of the cartridge system files.This is automatically done:when inserting a cartridge is this feature is switched on in the options. (Don’t use this option to save time.)done during programming a PVCI for the modules that are updated!done after formatting a Cartridge
33Toolbox / options This menu option enables you to format a cartridge. This option should only be used when you want to remove unrecognised modules from the cartridge or when the cartridge is not working correctly inside the Scanner.
34Toolbox / optionsAbout screen shows you the versions of the ScanBay II software installed on your PC
35Toolbox / optionsIn the Option screens you can change the ScanBay configuration.In the first tap the user details can be changed
36Toolbox / options In the Application settings you can change: Pages to be skipped can be setLanguages to show in module available window
37New Settings After Upgrade Network SettingsDon’t useLanguage SettingsSelect the preferred ScanBay II application languageProgrammer SettingsNot used anymoreAlways Apply First And Then Ok.
38Available bundles / Modules There are two taps:BundlesIndividual modulesDefault you see the latest versions.You can also select all versions
39Available bundles / Modules Dark Green are the VCS Bundles / ModulesLight Green are the TS Bundles / ModulesShopping trolley:Ghosted if no modules are selected for purchasing
41Web DatabaseWhat is licensed on a cartridge is info from the Web databaseScanBay II doesn’t look to what is on the cartridge.So Upgrades Updates info is done via Web databaseWhen data is lost then ScanBay II doesn’t know it anymore.Factory synchronisationLost data from repair centreSee SB-1079
42Bundles:A method of selecting and programming multiple modules at one time is done via the Bundles.The Bundles tap shows the available bundles. It is the default page shown at start-up.The Modules tab is the page where the individual modules are displayed.The purchase criteria for Bundles are the same as for modules and the Bundle will take into account purchased licenses for each individual module.
43Bundles / ModulesThe particular Bundles / Modules that are displayed depend on business unit settings on the ScanBay II Web server and language settings within ScanBay II application.
44Available modulesTrouble Shooters, US and Australian Modules are only available via Bundles so they will not be displayed as individual modules.
45Split ModulesSome of the brands are split in model year coverage for example Mercedes:This is done because of different program languages. The old model years are programmed in the an old language (Legacy) and the new model years are programmed in a new language (VAT) which will be used in the future. Old modules will be moved to the new programming language so that they will be one file for each brand in the future.
46Split ModulesScanBay II Application recognizes these brands and handles them accordingly:Includes the lower version automatically by new purchasesUpdates the lower version by upgrading to the new version if applicablePrograms both versionsPurchases of upgrades and new split modules are seen as one module.
47Split ModulesYou can recognize these new split modules in the ScanBay II application on the orange colour of these modules.
48Split ModulesIn the confirmation the lower versions that are included are mentioned as included.ScanBay II Transaction Details:Customer Order Number:Account Number:User ID: arnoldComment: Test12Cartridge ID: ED A EDProduct Description: X2 VCS S/W LICENSEModule Part Number: G10B0Includes Module Part Number: F20B0Module Part Number: E10B0Includes Module Part Number: D50B0End of mail.
49TSI programming TSI programming : When programming a TSI you have to read and understand the following warning:In order for a TSI Troubleshooter module to operate correctly , a corresponding VCS(vehicle communication software) module (of the same language) is required.
51TSI programming Corresponding means: Same language Same brand And the VCS version must be equal or higher in version as the TS version
52Cartridge contents window Memory slot statusShows direct if new modules are availableProgramming button:Ghosted when there is nothing to programThe displayed order doesn’t reflect the order on the cartridge, it is displayed in Alfa numeric order. See cartridge details list in the tools menu for more info.
53memory status barIt is always the same length, the light green bar gives the percentage that is usedWhen adding more modules than that can fit at the end of the bar there will be a flashing white spot.
54non-activated modules non-activated modules are visible in grey.These modules can be moved from the cartridge in the same way you add modules to the cartridge. By selecting the grey non-activated modules in the cartridge contents window and move them to the left with the left arrow.
55Other Cartridge Details Screen Statuses ScanBay not connectedInsert cartridge
56Web pages Business info page: Home Button: Module info pages Administrator can give info and links to ScanBay usersModule info pagesHome Button:To get back to Business info page.
57New / Upgrade / Update ScanBay II can recognize the difference: New: An new sales is when a module is never purchased before for this Cartridge. New price will be chargedUpgrade:An Upgrade is when we have added new models or systems. The version numbers changes according to the whole number before the decimal point. E.g. 5.2 to 6.1. Upgrade price will be charged.
58New / Upgrade / Update Update: An Update is software in which we repaired bugs. The version is recognizable by a change of version number after the decimal point. E.g. 5.5 to 5.6. With this new SCANBAY II™ software this is free of charge.Note: US versions number are different and are these rules not applicable
59PricingScanBay II has flexible price structures. Pricing can be defined by business unit and the system has been configured to offer attractive prices when purchasing or upgrading to product bundles.A number of “price points” have been set up, so if the customer is ordering 3 makes, 5 makes or All Makes, they will get more attractive pricing than if they were ordering singles. The greatest value price is the All Makes Bundle. An upgrade price will be offered even if just one module exists on the cartridge.
60Inserting a CartridgeScanBay II will check the cartridge details in the ScanBay II server on.Demo statusLicensed modulesEventually Available pop up screensNot recognised CartridgeInvalid cartridge
61Recognition of corrupted PVCI’s A PVCI can be corrupted if it is removed from the ScanBay programmer during programming.A PVCI can also be corrupted in the Scanner itself. When a PVCI is corrupted it seems as if the PVCI is empty and it has a different, wrong Electronic ID. We have now devolved a system that recognizes corrupted PVCI’s. This system will prevent you from buying licenses and carrying out any further programming.The warning you get is:
62Recognition of corrupted PVCI’s In some cases you can repair a corrupted PVCI in ScanBay II. Select “Update Cartridge System Files” from the toolbox menu. After updating these files you must remove the PVCI from the ScanBay programmer and reinsert it again. Wait long enough that ScanBay II can recognise that you removed the PVCI. When it is repaired ScanBay II will now recognise the cartridge again. It could be that all modules are deactivated, grey. If this is the case, they need to be reprogrammed. The licences should still be there for this PVCI.If this procedure does not work, then the cartridge needs to be repaired in our repair centre. See Service Bulletin SB 1086 for detailed information about this repair procedure.
63Purchasing WizardThe total advised street price (For distributors the IS list price) is shown on the main screen. This is updated automatically each time when changing the configuration on the screen by selecting modules for programming. The advised street price is based on particular business unit set-ups and it differentiates between New Buys and Upgrade prices.
64Purchasing Wizard330,00 €Continue shopping, if you want to make changes to the selected modulesGo to check out, guides you through the purchase wizard
65Purchasing Wizard330,00 €Before confirming the purchase you can check the invoice and add your order number / Customer reference.**only use ascii characters, others as ß, ü, ä etc. will be replaced by under scores "_"
66Confirmation Email Customer order number Cartridge ID Date of purchase Advised street price per product and totalPurchased products including description and modules
67Invoice INVOICE PART NUMBER DESCRIPTION ORDERED BACKORDER NET AMOUNT Sun Diagnostics IES * Oldmedow Road * Kings Lynn * PE30 4JW * Telephone +44 (0) /697264/ * Fax +44 (0)INVOICEPART NUMBER DESCRIPTION ORDERED BACKORDER NET AMOUNTUNITPRICEQUANTITYDESPATCHEDUser ID: ArnoldEESP901A X1 VCS S/W DOWNLOADEESP902A X1 VCS S/W UPGRADE DOWNLOADINVOICE No: ****ACCOUNT No:SNAP-ON ORDER No: ***CUSTOMER ORDER No: AVINVOICE DELIVERTO: TO:DATE: /01/04PAGE No:SALESMAN No:DELIVERY DATE 02/01/04
68Programming preparation Move them to the cartridge by:Selecting the arrowDrag and dropSelect programming330,00 €
70US Domestic and Asian VCS and TS Bundles You can now upgrade cartridge’s that contain US software. This depends on the business unit settings on ScanBay II server.Please note: Individual modules cannot be programmed: only a full bundle can be installed.Note:Snap-on Diagnostics does not support a mixture of European, US or Australian software modules on one PVCI. A warning message will be displayed if different types of modules are mixed. Snap-on will not provide support for PVCIs that contain mixed modules.
71US Domestic and Asian VCS and TS Bundles Note:If you have older cartridges that have mixed modules on them, you should split them into different cartridges and format this cartridge before continuing.
72WORK-AROUNDPVCI’s or TSI’s that contain a black/red label will not be recognised by ScanBay II. To solve this problem see SB 1079 on how to add it to the ScanBay II database and to get an upgrade price invoiced instead of a new buy.Further there will be some unknown modules. To remove them you have to format the cartridge as descript before. Do this only after you saved the cartridge details text file to be able to get an upgrade price!
73Australian Asian VCS Bundle You can now upgrade cartridge’s that contain Australian Asian software. This depends on the business unit settings on ScanBay II server.Please note: Individual modules cannot be programmed: only a full bundle can be installed.
74PVCI DefragA PVCI Defrag will take automatically place in the Scanner the first time after it is programmed in ScanBay II. This can take up to 5 minutes. The defrag will start automatically when:A legacy module (i.e. EOBD or AFL) is selected for the first time.After a vehicle is selected in a VAT module. A VAT module shown in orange in ScanBay II.During defrag, it looks that the scanner is locked. There fore we advise that you do this before delivering the PVCI to the customer.Note:After programming a cartridge, please check that the cartridge contains the software that is programmed on it by removing it from the ScanBay programmer and re-inserting it. You should also test it in a Scanner.
75User Notes 1Never remove the Cartridge when the LED on the ScanBay is on.This can hang-up the ScanBay applicationWhen inserting a cartridge it can take a few seconds*, depending on the internet connections to the ScanBay server.*sometimes this can take longer then a view seconds up to 2 minutes.
76User Notes 2When programming a PVCI it will always mention slot 1.
77User Notes 3When purchasing new modules only select the latest version of each brand / language. When selecting two versions of the same brand / language booth will be charged.3X new will be invoicedOK
78Demo CartridgesWith ScanBay II we can register Demo EMB, PVCI, TSI CartridgesEverything will be the same as normal in ScanBay II but purchases will not be invoiced.
79Demo Cartridge rules Demo EMB, PVCI, TSI Cartridge’s must not be sold Demo cartridge must marked as DemoDemo Cartridges need to be set up in the database by the ScanBay administrator.The ScanBay administrator will evaluate the request and inform you with the out come:AcceptedNot accepted
80Demo Cartridge request When you request to set-up a Demo EMB, PVCI or TSI Cartridge you should give the following info byElectronic ID of EMB, PVCI, TSI cartridgeHardware S/N of EMB, PVCI, TSI cartridgeDistributor / Subsidiary nameSalesman / demonstrator name that is using the EMB, PVCI, TSI Cartridge*PVCI ID is characters
81Tips for Mobile use Use GPRS / UMTS (G3) on data transport is charged Load at home the large files asScanBay application program updates 1.8 MbNew software modules VCS 0,5 Mb TS max 3 MbEach time starting up ScanBay II 310 Kb is downloaded