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Mitigating the OC Transpo strike through shuttles and carpools DANNY ALBERT Sustainable Transportation Manager ACT Canada Conference Toronto, November.

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Presentation on theme: "Mitigating the OC Transpo strike through shuttles and carpools DANNY ALBERT Sustainable Transportation Manager ACT Canada Conference Toronto, November."— Presentation transcript:

1 Mitigating the OC Transpo strike through shuttles and carpools DANNY ALBERT Sustainable Transportation Manager ACT Canada Conference Toronto, November 2009

2 uOttawa Mitigating the OC Transpo strike through shuttles and carpools

3 Roger-Guindon Alta-Vista uOttawa (main campus) 200 Lees Mitigating the OC Transpo strike through shuttles and carpools

4 Parking management: –Policies/programs for efficient use of parking resources –Parking rates Public Transit: –Transitway (approx. 2,700 buses commute by campus every weekday) –Employee payroll deductible programs (OC Transpo and STO) –Student discounted passes Carpooling –Ridematching website –Preferential parking –Emergency Ride Home Shuttle Service (to 3 campuses) Active Transportation –Cycling education –Bike-Share –Bike theft prevention –Infrastructures Car-Sharing Taxi programs Sustainable Transportation programs Mitigating the OC Transpo strike through shuttles and carpools

5 2008 uOttawa Modal Share Mitigating the OC Transpo strike through shuttles and carpools

6 Mitigating strategies & Lessons learned (51 day OC Transpo transit strike) Mitigating the OC Transpo strike through shuttles and carpools

7 Monday December 8 th 2008 Learned through the media of a potential transit strike on Dec 10 th ; 2006 contingency plan (last potential strike); Immediately began implementing our mitigation strategies; First day of exams (Dec 10 th ). Mitigating the OC Transpo strike through shuttles and carpools

8 Was cancelling exams an option? No – then why not? 3,000 students live in residence 9,000 live within 5 KM 4,600 live in Gatineau 5,300 drive 1,600 carpool Many students prepared for alternate transportation Students had studied hard and were ready for their exams Some students were finishing their degrees (graduating) Rescheduling exams during the winter term would be extremely difficult Prerequisite courses We didnt know how long the strike would last Mitigating the OC Transpo strike through shuttles and carpools

9 Immediate contingency plan Increased parking availability Set a daily maximum rate of $6.00 Provided shuttles (mini vans) from peripheral lots Increased the number of shuttles servicing our regular shuttle routes Provide a Website & communication with information on alternatives (carpooling/ridesharing, cycling, walking, taxi, telework) Provided emergency shuttles service throughout the city (secured 4 shuttles; 2 as of Dec 11 th, 2 additional as of Dec 12 th ) Mitigating the OC Transpo strike through shuttles and carpools

10 OTTAWA, December 10, 2008 In light of the recent transit strike, the University of Ottawa in collaboration with the Student Federation (SFUO) will provide a free shuttle service to uOttawa students. The service will offer round trips within the City of Ottawa to the main campus during the exam period. 1)Round trips from South Keys Mall to University of Ottawa will operate between 7 a.m. and 11 p.m., 7 days a week from December 11 to December 22 inclusively. 2) Round trips from Place dOrleans to the University of Ottawa will operate between 7 a.m. and 11 p.m., 7 days a week from December 11 to December 22 inclusively. 3)The existing round trip shuttle service from the University of Ottawa to Carleton University will operate from 7:30 a.m. to 10:20 p.m. from Monday to Saturday. Two additional bus routes will be added on Friday depending upon the demand. Please see the following link www.protection.uottawa.ca for other possible ways to get to the University of Ottawa. INFORMATION: Danny Albert Sustainable Transportation Manager University of Ottawa Parking and Sustainable transportation 613.562.5800, ext. 6523 danny.albert@uOttawa.ca http://www.protection.uottawa.ca Media release: uOttawa organizes shuttle service for students during the OC Transpo strike Mitigating the OC Transpo strike through shuttles and carpools

11 Picket lines: not becoming a target ATU local 279 had mixed issues on picketing our shuttles SFUO - work together to get the both sides back to the table Importance that our students need to complete their exams Received a called back that our shuttles were safe Mitigating the OC Transpo strike through shuttles and carpools

12 Where to implement shuttles first? Mitigating the OC Transpo strike through shuttles and carpools

13 Emergency and Regular shuttles Route 1 – Kanata & Bells Corner Route 2 – Nepean Route 3 – Orleans Route 4 – South Keys Route 5 – Gloucester Centre & St-Laurent uOttawa – RGN uOttawa – Carleton Mitigating the OC Transpo strike through shuttles and carpools

14 Shuttle pick-up points (modifications) Mitigating the OC Transpo strike through shuttles and carpools

15 Too many shuttles on main campus (9) Stop A – uOttawa, Lees Ave., Saint-Paul University, RGN Hall (2 shuttles) Stop B – uOttawa, Carleton University (2 shuttles) Stop C – Kanata/Bells Corner, uOttawa (1 shuttle) Stop D – Orléans, uOttawa (1 shuttle) Stop E – Nepean, uOttawa (1 shuttle) Stop F – South Keys, uOttawa (1 shuttle) Stop G – Gloucester Center, St-Laurent, uOttawa (1 shuttle) Mitigating the OC Transpo strike through shuttles and carpools

16 Weather: Days at -20ºC DateWeather highWeather lowPrecipitation December 13-12.2 ºC-21.8 ºC1.7 cm December 22-10.7 ºC-23.5 ºC0 cm December 23-6 ºC-24 ºC1.3 cm January 10-10.2 ºC-23.9 ºC0 cm January 13-0.2 ºC-20.5 ºC1.4 cm January 14-20.4 ºC-26.1 ºC0 cm January 15-20.3 ºC-29.9 ºC0 cm January 16-19.9 ºC-29.8 ºC0 cm January 17-14.9 ºC-24.3 ºC0.6 cm January 20-10 ºC-20.4 ºC0 cm January 21-6.2 ºC-20.4 ºC0.6 cm January 24-9.7 ºC-25.6 ºC0 cm January 25-13.2 ºC-25.7 ºC0 cm January 26-13.9 ºC-28.1 C0 cm January 31-9 ºC-20.2 ºC0.6 cm February 5-14.6 ºC-22.7 ºC0 cm AVERAGE (during the strike) - 6.9 ºC-15.9 ºC9.8 cm Mitigating the OC Transpo strike through shuttles and carpools

17 OTTAWA - January 8, 2009 Ottawas four post-secondary institutions have joined forces to help students attend classes should the OC Transpo strike continue after the Jan. 8. Ottawas university and college presidents all recognize that their students face tremendous hardships as a result of the transportation strike. Mitigating the OC Transpo strike through shuttles and carpools

18 MEDIA uOttawa Pulled out The Student Federation of the University of Ottawa has officially pulled out of the shuttle service. City to help pay for student shuttles ATU local 279 – asked that we confirm in writing by same day that our institution would not accept any City money. If no confirmation, ATU 279 reserved the right to picket any labor scab Mitigating the OC Transpo strike through shuttles and carpools

19 Registered shuttle services, such as those servicing colleges and universities, will be permitted to use the transit way. MEDIA Mitigating the OC Transpo strike through shuttles and carpools

20 uOttawa student created a Google map with all the Shuttle pick-up points (Some radio stations in Ottawa were kind enough to mention the site yesterday and it attracted over 700 visitors on its first day yesterday.) Unfortunately the map was inaccurate … Mitigating the OC Transpo strike through shuttles and carpools

21 Other challenges Ecopass holders: Pay deductions continued until mid-January Academic staff were unhappy that they werent allowed to use the emergency shuttles Students who lived in the areas where the shuttles werent servicing said it was unfair and discriminatory Too many sources of misinformation We werent able to assist students with mobility problems Overall frustration cranky … yet people helped one another Mitigating the OC Transpo strike through shuttles and carpools

22 Carpooling & ridesharing Carpooling was immediately implemented in our communications Having a carpool / ridematching website was key to our success Majority of individuals registering in the Universitys ridematching Website were passengers Only problem that occurred with our ridematching website: University E-mails system went down Encourage permit holders and those who live near the shuttle pick-up points to pick-up students that were being left behind Encourage permit holders to register into the carpool database to increase matching University offered a carpool contest Mitigating the OC Transpo strike through shuttles and carpools

23 January: Temporary housing program for students Allan Rock, president and vice-chancellor for the university, said officials are helping match students with residents close to the university because the transit strike has made it difficult for some students to get to class. University of Ottawa president Allan Rock said he has room for two students in his home in Sandy Hill. (CBC) Mitigating the OC Transpo strike through shuttles and carpools

24 Other tips & lessons learned Be as consistent as possible with your communications Be ready for the media coverage (interviews) Make sure your maps are as clear as possible Accept that you will not be able to help everyone, but expectations are high Mobilize a team Set an Out of office reply FAQs Mitigating the OC Transpo strike through shuttles and carpools

25 Ridematching database – active users Mitigating the OC Transpo strike through shuttles and carpools

26 Regular shuttles: (utilization 07/08 & 08/09) Mitigating the OC Transpo strike through shuttles and carpools

27 Ecopass ridership November 2008 – 352 July 2009 - 297 October 15, 2009 – 317 10 % decrease (1 yr) Mitigating the OC Transpo strike through shuttles and carpools

28 Average # of cars parked on campus during the strike (main campus only) November 2008 – 1,400 January 2009 – 1,700 21.4 % increase Parking revenue generated $69,000.00 Mitigating the OC Transpo strike through shuttles and carpools

29 Students who boarded onto the emergency shuttles December exams:5,900 January – week 1:7,800 January – week 2:9,600 January – week 3:10,000 January – week 4:10,000 February – week 1:Unk Total (approx.)53,300 Mitigating the OC Transpo strike through shuttles and carpools Cost of shuttles $206,776.69

30 OC Transpo transit strike quick facts 1979 – 20 day strike 1996 – 23 day strike 2008 – 51 day strike (Dec 10 th 2008 until Jan 29 th 2009) Main cause: disagreement regarding scheduling & overtime January 8 th, 2009. Federal Minister of Labour order a union membership vote (64% rejected the city's offer) Inevitability of back-to-work legislation forced both sides to go into binding arbitration Feb 2 nd, O-Train started service Feb 9 th, some buses started service Full service late spring Mitigating the OC Transpo strike through shuttles and carpools

31 DANNY ALBERT Sustainable Transportation Manager Parking & Sustainable Transportation Division, Protection Services University of Ottawa 137-139 Louis-Pasteur, Ottawa, ON, K1N 6N5 danny.albert@uOttawa.ca www.uOttawa.ca/sustainabletransportation Mitigating the OC Transpo strike through shuttles and carpools


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