Presentation on theme: "The Global Standard for Digital Transaction Management™"— Presentation transcript:
1 The Global Standard for Digital Transaction Management™ October 31, 2014Sharon Hayes, Director Public SectorGood Morning. My name is Sharon Hayes. I am the Director for Public Sector at DocuSign. What a great conference.. How may of you have heard/used DocuSign?
2 Agenda DocuSign Vision Leader K-12 Sample Use Cases Metro-Nashville Public SchoolsHuman Resource Use CasesSummaryDrivers of Digital Transactions – we have been talking about digital for many years now == WHAT IS DIFFERENT?
3 Trusted Global Leader 10+ Years of Continuous Innovation 188 Countries “DocuSigned”Leader100,000+ paying customersWhat you may not know about DocuSign is that…TrustedWe invented cloud-based eSignature in And we’ve expanded our solution beyond eSignature to include any of your business transactions that still aren’t digital.We enable you to digitize entire end-to-end business processes, or what is called Digital Transaction ManagementBecause organizations are running mission critical transactions, we provide the highest levels of availability and security capabilities in the industryGlobalUsers in 188 countries have DocuSignedService available in 43 languagesOffices in SF, Seattle, London, Paris, Sydney, and Sao PaoloLeaderOver 110,000 paying customers ranging from to complete mission critical digital transactions with their customersAdding 40,000 new users dailyClose to 1M transactions daily are processed over our cloud network10 of the top 15 US Wealth Mgmt Firms are customers11 of the top 15 US Insurance Carriers are customers#1 with analysts Forrester, Gartner, and OmbudMillions of users have DocuSigned hundreds of millions of documents in 188 countriesMore than 110,000 paying companiesMore than 40,000 new unique users join the DocuSign Global Network every dayMore than 885,000 documents containing more than 3.5 million pages are DocuSigned each dayMore than 51% of DocuSigned documents are completed within 1 hourEmployees at 90% of the Fortune 500 have DocuSignedDocuSign is the official and exclusive eSignature provider to the 1 million members of the National Association of REALTORS®DocuSign is the official eSignature provider to the Big 'I' and its 250,000 members10 of the top 15 U.S. wealth management firms DocuSign11 of the top 15 U.S. insurance carriers DocuSignMore than 600 credit unions DocuSignDocuSign is available in 43 languages
4 Choice Across All Industries Across IndustriesReal EstateFinancial SvcsInsuranceHealthcareTechnologyCommunicationsGovernmentEverywhereIn addition, the DocuSign community spans all industries and is comprised of leading brands working to keep business digital. We got our start in Real estate, then Insurance and Healthcare and many others.Our most recent focus has been on Public Sector and we have made some good progress with some of our examples being the State of Nevada – DOT, the State of California who is using DocuSign to improve the healthcare claims processing and disputes for citizens, and the Butte County District Attorney’s office for search warrants., the IRS began accepting DocuSign on Form 4506T following a proof of concept pilot for DocuSigning the request for income verification used for loan processing (the IRS receives more than 25 million per year).The NFL Players Association as their exclusive eSignature provider. DocuSign will help these players avoid the kind of embarrassing and completely unnecessary situation that Elvis Dumervil and the Denver Broncos experienced when Elvis’ agent missed the contract deadline because he couldn’t find a fax machine.Can you name a company that serves the schools and many of you may have used DocuSign for electronic Signatures? AXA Group
5 DocuSign K-12 Sample Use Cases Teachers and StudentsInternal OperationsTeachersTeacher Contracts*Teaching PlansSupplies Purchase RequestsInstructor Intent to Return Forms*Instructional Expense ReportingStudentsMedical Information/Emergency Contact Info for StudentsClass RegistrationField Trip Permission SlipsCapstone Projects TrackingEnrollment AgreementsProcurementHuman ResourcesAccounts PayableTrustee and Board Approvals & MinutesThe highlight of today’s webinar is having one of our customers Gary Appenfelder – tell his success story and best practices from Metro Nashville Public Schools.
6 Metro Nashville Public Schools – Case Study Gary AppenfelderDirector of Purchasing85,000 students153 public schoolsMetropolitan Nashville Public Schools (MNPS) is a consolidated city-county school district, serving more than 80,000 students who reside in Nashville and Davidson County, Tennessee.There are 153 public schools in Nashville, including 15 charter schools.73 elementary (PreK-4)33 middle (5-8)25 high (9-12)They have been a customer of our for almost at year and you will see some of the results from their using DocuSign I know the next question is who in TX is using DocuSign – Univ. of TX is using DocuSign for Intent to Sign with their athletes…DOCUSIGN CONFIDENTIAL
7 Contract ProcessContract Process before using DocuSign – most contracts require 13 to 17 reviews and signatures plus 2 to 6 carbon copies before they can be completed. It required Gary’s staff to make copies, mail to each reviewer, keep track of who had signed and who hadn’t signed, search for lost documents in the process, and remind folks it was in their inbox for review.With DocuSign, Gary’s staff creates the contract one time, sends to all recipients at once for review, able to send automatic reminders, able to see where things are in the process, and you will see on the next page the results. How many days do you think it took Gary and his staff to process a contract using the process I just described?
8 100% increase in vendor contracts Results100% increase in vendor contractsTruly paperlessAverage # of Paper Signing DaysAverage # of DocuSign DaysContract processing reduced to less than 12 days and still declining.Able to process more vendor contracts than prior year – helping serve my clients who need vendor contracts. Over 400 vendor contracts in the last year.No longer print contracts – allowing us to go “green” in our procurement office. The average office worker printing costs are $350/year (10,000 x .035)Eliminate office equipment : printer capital/maintenance, filing cabinets, folders, labels, paperPrinter toner: more expensive than French perfume by volume – reference student recommendation to federal govt – changing font size
10 Additional Benefits“It has been universal enthusiasm. I am able to serve more clients with the efficiency savings from using DocuSign.”Gary Appenfelder,Director of PurchasingMetro Nashville Public SchoolsIncreased visibilityNo more lost contractsProducts and Services faster from Procurement“Ecstatic” local stakeholdersContracts are stored locally and with DocuSign – no more loss contracts and have back-up and recovery site.Able to attach supporting documents such as …….Ability to see where documents are in the process – (example of contract manager wanting to make a change)County government was so excited when received their first contract – ask us to demo and train their users.
12 User Comments“Ability to post notes to approvers and receive notes if declined – nice feature – time reducing in phone calls.” –Project Manager “Being that I am on the road a lot, it’s much easier to submit these electronically.” –Criminal Justice System Trainer “The electronic workflow facilitates approval or disapproval since can act upon the process even if off- site.” –Accounting Clerk, works from home
13 Identifying Value Derived from DocuSign Value is typically grouped into three primary categories:Identified benefits are mapped to document preparation, execution and completion.Hard Dollar SavingsProductivity ImprovementsRevenue GainsReduce document distribution costsLower printing costsDecrease document storage costsEliminate certain legacy eSig., time stamping and related systemsLower document creation costsReduce time to distribute documentsDecrease time to manage document statusReduce time to process signed documentsDecrease document storage / archiving timeCompress signature cycleIncrease sales efficiency (Conversion Rates)Return on additional revenue
14 DocuSign Certificate of Completion Creates Audit log for:recipient deliveryviewssigning eventtext of consumer disclosure acceptedsigner IP address and physical locationencryption event of documentsigner authentication eventssignature accepted and usedAppended to every completed envelope is an encrypted, tamperproof record of authenticity
15 Are Electronic Signatures Legal? Two Acts establish the legality of electronic signatures in the United States :- Electronic Signatures in Global and National Commerce Act (ESIGN, 2000)- Uniform Electronic Transactions Act (UETA, 1999)Both ESIGN and UETA establish that electronic records and signatures carry the same weight and legal effect as traditional paper documents and handwritten signatures.Only DocuSign warrants ESIGN compliance.SharonUnited StatesThere are two Acts that establish the legality of electronic signatures in the United States – the Electronic Signatures in Global and National Commerce Act (ESIGN, 2000) and the Uniform Electronic Transactions Act (UETA, 1999). Both ESIGN and UETA establish that electronic records and signatures carry the same weight and legal effect as traditional paper documents and handwritten signatures stating: A document or signature cannot be denied legal effect or enforceability solely because it is in electronic form.Not all eSignature solutions are created equal. Only DocuSign warrants ESIGN compliance. – what does this mean to them?United Kingdom (UK)In the UK, the equivalent legislation to the ESIGN Act in the USA was also established in 2000, and is called the UK Electronic Communication Act. DocuSign is the only company that warrants its eSignature solution to be compliant with this act.European UnionThe adoption of the European Directive 1999/93/EC of 13 December 1999 establishes a Community framework for the use of electronic signatures on electronic contracts in the EU. Thirty European countries (EU-27, Croatia, Turkey and Liechtenstein) have already implemented Directive 1999/93/EC. Electronic signatures are actively in use in Europe, and DocuSign’s advanced signature is legally admissible and enforceable in the European Union.Rest of the worldAlmost every civilized country in the world has adopted an electronic signature law, and the vast majority recognize DocuSign’s form of electronic signature as meeting the definition of a valid electronic signature.
17 Summary – Benefits of DocuSign Solution No Capital InvestmentNo application to download or maintainEncrypted documents – only those given permission can readWorks on all mobile platformsAbility to store locallyEasy to UseWorks for many diverse business processesComplete Audit TrailSaves Time, Trees, and Chasing PaperMeets Federal and State Legal requirements
18 Product Demonstration What method of signatures are you currently using?ElectronicallyPaper and PenTelling someone verbally, “Sure, I will agree to that”.Sidewalk ChalkDOCUSIGN CONFIDENTIAL
19 Contact InformationJennifer Baker, Account ExecutiveWork:Cell:Sharon Hayes, Director, Public SectorCell:https://www.docusign.com/products-and-pricingbut that it is between $30/month - $50/month per user based on level of technical need like API, etc…