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©Prentice Hall, 2000Chapter 11 Introduction to Organizational Behavior
©Prentice Hall, 2000Chapter 12 Learning Objectives Explain the key elements in total quality management (TQM) Discuss why workforce diversity has become an important issue in management Explain how managers and organizations are dealing with employee ethical dilemmas
©Prentice Hall, 2000Chapter 13 Learning Objectives Define organizational behavior (OB) Identify the primary behavioral disciplines that contribute to OB Describe the three goals of OB Review the challenges and opportunities for Managers to use OB
©Prentice Hall, 2000Chapter 14 Organizational Behavior JobSatisfactionProductivity,Absenteeism, and Turnover and Turnover TheOrganization
©Prentice Hall, 2000Chapter 15 The Study of OrganizationalBehavior Psychology Sociology Social Psychology Anthropology Political Science
©Prentice Hall, 2000Chapter 16 Goals of Organizational Behavior Goals of Organizational Behavior PredictionPredictionControlControlExplanationExplanation
©Prentice Hall, 2000Chapter 17 Challenges and Opportunities for OB: A Managerial Perspective
©Prentice Hall, 2000Chapter 18 AccurateMeasurementAccurateMeasurement OrganizationalImprovementOrganizationalImprovementContinuousImprovementContinuousImprovement EmployeeEmpowermentEmployeeEmpowerment Improving Quality and Productivity Improving Quality and Productivity CustomerFocusCustomerFocus
©Prentice Hall, 2000Chapter 19 MotivationMotivation Improving People Skills Improving CommunicationCommunication TeamworkTeamwork
©Prentice Hall, 2000Chapter 110 Workforce Diversity
©Prentice Hall, 2000Chapter 111 The Challenge of Globalization Working in ForeignCountries Working with MulticulturalDiversity
©Prentice Hall, 2000Chapter 112 Empowering the Workforce Managers Are Giving Up Controls Workers Are AcceptingResponsibility
©Prentice Hall, 2000Chapter 113 Coping with Temporariness The Nature of Work Is ChangingOrganizations Are Also Changing
©Prentice Hall, 2000Chapter 114 Declining Employee Loyalty WorkforceMotivationGlobalCompetition
©Prentice Hall, 2000Chapter 115 Improving Ethical Behavior Provide in-house advisers Create protection mechanisms Write and distribute codes of ethics Offer seminars, workshops, and training
©Prentice Hall, 2000Chapter 116 Levels of OB Analysis IndividualLevelIndividualLevel Group Level Group Level Organization System Level Organization
ORGANIZATIONAL BEHAVIOR T E N T H E D I T I O N. AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT YOU WILL BE ABLE TO: 1.Define organizational.
Organizational Behavior MBA-542 Instructor: Erlan Bakiev, Ph.D. 1-1.
O r g a n i z a t i o n a l b e h a v i o r e l e v e n t h e d i t i o n.
Adeyl Khan, Faculty, BBA, NSU Why do you like your job Janet Orlando- Page 5.
1 What Is Organizational Behavior? 1. 2 The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness –Technical and quantitative.
Chapter ONE What is Organizational Behavior?. After studying this chapter, you should be able to: 1.Describe what managers do. 2.Define organizational.
Organizational Behaviour Chapter One 1– 1. After studying this chapter, you should be able to: 1.Describe what managers do. 2.Define organizational behavior.
Organizational Behavior Individual Differences. © 2003 Prentice Hall Inc. All rights reserved.2–22–2 Organizational Behavior.
© McGraw-Hill Companies, Inc., Chapter 1 Introduction to Organizational Behavior John M. Ivancevich Michael T. Matteson Slides Prepared by Bruce.
Organizational Behavior, 8e Schermerhorn, Hunt, and Osborn Prepared by Michael K. McCuddy Valparaiso University John Wiley & Sons, Inc.
The Evolution of Management Thinking Chapter 2. Copyright © 2005 by South-Western, a division of Thomson Learning. All rights reserved. 2 New Approach.
Ninth edition STEPHEN P. ROBBINS PowerPoint Presentation by Charlie Cook The University of West Alabama MARY COULTER © 2007 Prentice Hall, Inc. All rights.
Defining Organizational Behavior The field of organizational behavior traces its roots back to the late 1940s when researchers in psychology, sociology,
© J. Rudy, Organizational Behavior, FMCU, Fall 2007 Organizational Behavior FMCU, Fall 2007 All presentations showed throughout the semester serve as a.
ORGANIZATIONAL BEHAVIOR S T E P H E N P. R O B B I N S E L E V E N T H E D I T I O N W W W. P R E N H A L L. C O M / R O B B I N S © 2005 Prentice Hall.
An Experiential Approach to Organization Development 7 th edition Chapter 1 Slide 1 Chapter 1 Organization Development and Reinventing the Organization.
1 Chapter Managers and Management Copyright ©2013 Pearson Education1-1.
© 2012 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license.
What is Organizational Behavior? The Organization as a Social System Roles of the Manager.
CONTEMPORARY MANAGEMENT (Lec:1) Asst. Prof. Management Science (USA), IMRAN HUSSAIN.
MANAGEMENT RICHARD L. DAFT. Innovative Management for Turbulent Times CHAPTER 1.
Appraising and Managing Performance (c) 2007 by Prentice Hall7-1 Chapter 7.
Copyright © 2009 Pearson Education, Inc. Copyright © 2009 Pearson Education, Inc. Publishing as Prentice Hall 1- 1 A Framework for Human Resource Management,
Chapter 5 Transfer of Training Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.
© 2005 Prentice Hall Inc. All rights reserved.3–1 Chapter 3 Values, Attitudes and Job Satisfaction, and its effects at workplace.
2003 McGraw-Hill Australia Pty Ltd PPTs t/a Organisational Behaviour on the Pacific Rim by McShane and Travaglione C H A P T E R 1 Introduction to the.
Managing Conflict and Change Change should be a friend. It should happen by plan, not by accident. Phil Crosby, quality advocate, author, and founder,
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