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Cisco Confidential 1 © 2013 Cisco and/or its affiliates. All rights reserved. Arnaldo Montaner Consulting Systems.

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Presentation on theme: "Cisco Confidential 1 © 2013 Cisco and/or its affiliates. All rights reserved. Arnaldo Montaner Consulting Systems."— Presentation transcript:

1 Cisco Confidential 1 © 2013 Cisco and/or its affiliates. All rights reserved. Arnaldo Montaner Consulting Systems Engineer

2 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 UC 10 LicensingUC 10 License Management UpdateLicense Migration ProcessDrive to 9 MetricsQ & A

3 Cisco Confidential 3 © 2013 Cisco and/or its affiliates. All rights reserved. 3 Cisco Collaboration Systems Release 10 Licensing Summary Personal Multiparty ++++ WebEx Conferencing ++++ Unity Connection +++ Expressway N/A Jabber UC N/A Jabber IM/P Prime Collaboration # of Devices Supported Multiple Two / OneOne CUWL Professional CUWL Standard UCL Enhanced Plus / Enhanced UCL Basic UCL Essential Price$500$325$295 / $210$125$40 CPE & Hosted Personal Multiparty Allows for up to 4 parties in a video conference; included in CUWL Pro WebEx Conferencing One Named User license for both WebEx Meeting Center (1 year) AND WebEx Meetings Server; included in CUWL Pro Expressway Remote Worker Firewall traversal for voice and video; included in UCL Enhanced & above Firewall traversal for IM&P; included with all UCM licenses Prime Collaboration Cisco Prime Collaboration Standard; included with CUCM = included w/ license + = optional add-on N/A = not available w/ license

4 Cisco Confidential 4 © 2013 Cisco and/or its affiliates. All rights reserved. 4 Collab System Release 10 Licensing Summary Maintaining simplicity with added value UCL ENHANCED PLUS/ ENHANCED CUWL STANDARD CUWL PROFESSIONAL Expressway for Remote Workers Any Device Support w/ Jabber Cisco Prime Collaboration One / Two Devices Multiple Devices Unity Connection Personal Multiparty WebEx Conferencing UCL ENHANCED PLUS / ENHANCED CUWL STANDARD CUWL STANDARD CUWL PROFESSIONAL Updates and additions to System Release 10 listed in green

5 © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

6 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Upgrade Example: 8.6 Enhanced License to 9.1 Enhanced License 0% Customer w/ UCSS 50% Customer w/o UCSS 25% Customer w/o UCSS UCSSA la Carte Upgrade9 & 3 Promotion Customer Segment % of Product Price UCSS Provides the Right to a Major Upgrade Purchase a New License at 50% of the Original Price $9 (List Price) + 3 Years of UCSS Offer Detail Artificially low promotional list price Reduces the value of maintaining UCSS Artificially low promotional list price Reduces the value of maintaining UCSS

7 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 Get Current Stay Current Upgrade Example: 8.6 Enhanced License to 9.1 Enhanced License 0% Customer w/ UCSS 50% Customer w/o UCSS 40% ~45% Customer w/o UCSS UCSSA la Carte Upgrade Customer Segment % of Product Price UCSS Provides the Right to a Major Upgrade Purchase the latest version at 50% of the Original Price Purchase the latest version at ~20% of the Original Price + 3 Years of UCSS Offer Detail Promotional List Price replaced with Standard List Price List price now tied to the value of the license Promotional List Price replaced with Standard List Price List price now tied to the value of the license

8 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 9 and 3 Upgrade Offer UC ProductList Price3 year UCSS List Price CB Plus Net Price* (License – 64%, UCSS – 64%) Cisco UCL$9/user$36/user$16.20/user Cisco Unity Connection $9/user$20/user$10.44/user Total Cost$26.64/user Get Current – Stay Current UC ProductList Price3 year UCSS List Price CB Plus Net Price* (License – 85%, UCSS – 64%) Cisco UCL$45/user$36/user$19.71/user Cisco Unity Connection $15/user$20/user$9.45/user Total Cost$29.16/user Before: After: *Net price to partner

9 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 CUWL Reinstatement UC ProductList Price3 year UCSS List Price CB Plus Net Price* (License – 85%, UCSS – 64%) Cisco CUWL STD $80/user$70/user$37.20/user Total Cost$37.20/user Get Current – Stay Current UC ProductList Price3 year UCSS List Price CB Plus Net Price* (License – 85%, UCSS – 64%) Cisco CUWL STD $65/user$70/user$34.95/user Total Cost$34.95/user Before: After: *Net price to partner

10 Cisco Confidential 10 Cisco Confidential © 2013 Cisco and/or its affiliates. All rights reserved The 9&3 promotion ended on July 27 Quotes using skus after July 27 will reflect new pricing 2. Options for upgrading moving forward UCSS coverage is the best option and the most effective way to upgrade However, if customer is without UCSS coverage there are 2 options Get Current - Stay Current upgrades available at ~20% of new license list price with the purchase of 3 years of UCSS A la carte upgrades are available at 50% of new license list price 3. To maintain the Drive to 9 momentum, Get Current – Stay Current will receive an 85% discount (+43% in EMEAR) via the Drive to 9 offers in Collaboration Breakaway Plus as well as in the Midmarket Collab Promo Skus and order process remains the same – No change to partner process! Small increase in UCL average selling price Small decrease in CUWL STD & PRO average selling price

11 Cisco Confidential 11 Cisco Confidential © 2013 Cisco and/or its affiliates. All rights reserved. 11

12 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 What’s New?Upgrades and Migrations Upgrade to 10Migrate to 10 UC 10 Features for Migration Support

13 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

14 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 Becomes…

15 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 Aligning with Cisco Prime suite of management products. Independent standalone product with independent release cycle. Positioned to support other Cisco products. Standalone installation/backup/restore (.iso) and OVA 4 GB RAM 1 CPU 50 GB hard disk

16 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 Enterprise License Manager renamed… Cisco Prime License Manager Independent product release cycle Independent.iso, updates and virtual machine templates Major Version Upgrade Fulfill upgrade PAKs through efulfillment (feature and version) Seamless license upgrades for major versions 9.x and higher License Usage History Report history for license usage and compliance Manual License Definition Update Manual updates for product license definition Improved Product Alert Indicators Warnings and errors displayed on dashboard, license alerts and product instance areas Warning expiration shown User Interface Improvements License usage License planning Menu options Local Language Support Locales included with.iso Support for English +12 additional languages Added Product Support Cisco Emergency Responder

17 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

18 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 Upgrades do not issue license PAKs License files must be migrated Manual license migration process is used Software feature upgrade License PAK issued Fulfillment manually or via electronic fulfillment Manual fulfillment: licenses (PAKs) are registered on then license file installed licenses Cisco Prime LM.www.cisco.com/go/license Electronic fulfillment: register and install directly on Cisco Prime LM UCM pre-9.x UCM 10.x UCM 9.x UCM 10.x Migration Upgrade

19 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 Cisco Prime LM 10.0 will support CUCM version 9.1 and version 10 Enterprise LM 9.1 will support CUCM version 9.1 and version 10 with an update ELM 9.0 to 9.1 or 10 requires a manual license migration Product VersionELM 9.0ELM 9.1Cisco Prime LM CUCM/CUCM 9.0YNN CUCM/CUC 9.1NYY CUCM/CUC 10.0NY *Y *Y * COP update required

20 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 Upgrade to 10 Upgrades

21 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 For major version upgrade 9.x to 10.x 10.x to 11.x For like-for-like license types (features) Enhanced UCL v9 to Enhanced UCL v10 CUWL STD v9 to CUWL STD v10 For upgrade to a higher license level Basic UCL to Enhanced UCL Enhanced UCL to Enhanced Plus UCL Feature upgrade within a version Basic v10 to Enhanced v10 Enhanced v10 to Enhanced Plus v10 May require additional entitlement Enhanced to CUWL STD – requires ESW/UCSS Enhanced UCL v10 Enhanced UCL v9 Version upgrade Enhanced UCL v10 Basic UCL v10 Feature upgrade

22 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 Migrate to 10 Migration

23 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 Supported manual license migration for UC Manager, Unity Connection (CUWL) License Count Utility – revised to support data gathering and submittal of the request for a pre-upgrade license review report. Enterprise License Manager – revised migration utility for UC Manager (UCL/UWL) customers to support data gathering and submittal of the request for license migration to the Cisco global licensing office Enterprise License Manager – revised migration utility for Unity Connection (UWL) customers to support data gathering and submittal to the Cisco global licensing office

24 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 Cisco Prime LM License version upgrade (9.x – 10.x) Unified CM Self management of devices – Self Provisioning and Self Care Prime Collaboration Provisioning User/Device Association Tools

25 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Migration Process OverviewPre-upgrade PlanningPost-upgrade License Migration

26 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 Data Collection Planning Install Software Request License Ongoing Deployment Register any unused PAKs Install all licenses Validate installed licenses Run License Count Utility (LCU) Collect purchasing history Review License Count Utility (LCU) results Plan for growth/ additional licenses/users Assign devices - OwnerUserId Plan for unused DLU allocation (if applicable) Plan for additional UCSS/ESW at renewal on any additional licenses Order the upgrade Migrate existing UC deployment to UC 10 release Install & configure Cisco Prime License Manager (Cisco Prime LM) Run the Cisco Prime LM migration utility Submit from Cisco Prime LM migration utility with required information Cisco licensing will send a confirmation with updated user quantities Cisco licensing will send the license file with the issued licenses Install the issued license file in Cisco Prime LM Upon next contract renewal for UCSS/ESW use current user license quantities from Cisco Prime LM Documented in Unified Communications Manager 9.1(2) Release Notes Prior to Upgrade

27 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 CUWL ? Plan and Purchase Install/ Upgrade Install/ Upgrade Request License (CUWL) Register unused PAKs Install all licenses Collect purchasing history Plan for growth/additional users Order the upgrade Migrate existing UC deployment to 10 Install and configure Cisco Prime LM Run the Cisco Prime LM license migration utility Submit from Cisco Prime LM migration utility with required information Cisco licensing will send a confirmation with updated user quantities Cisco licensing will send the license file with the issued licenses Generate migration license request Submit migration request on /license /license YES NO Install License file

28 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 Pre-upgrade Planning Planning

29 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 Did you know? The process for license migration planning to UC 9.x now starts with running the License Count Utility: License Count Utility (UCT) 9.1(2) [now posted on CCO software download here: LCU]LCU (See the process overview in the current 9.1(2) Release Notes here: UC Manager 9.1(2) release notes)UC Manager 9.1(2) release notes

30 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 Run LCU Submit to cisco.com cisco.com Submit to cisco.com cisco.com Licensing responds w/ license plan report Based on your information ….will receive the following UC10 licenses: (qty) CUWL Standard (qty) Enhanced UCL (qty) Basic UCL Review and plan for growth LCU Output report

31 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31 Post-upgrade License Migration License Migration

32 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32 Data Collection Planning Install Software Request License Ongoing Deployment Register any unused PAKs Install all licenses Validate installed licenses Run License Count Utility (LCU) Collect purchasing history Review License Count Utility (LCU) results Plan for growth/ additional licenses/users Assign devices - OwnerUserId Plan for unused DLU allocation (if applicable) Plan for additional UCSS/ESW at renewal on any additional licenses Order the upgrade Migrate existing UC deployment to UC 10 release Install & configure Cisco Prime License Manager (Cisco Prime LM) Run the Cisco Prime LM migration utility Submit from Cisco Prime LM migration utility with required information Cisco licensing will send a confirmation with updated user quantities Cisco licensing will send the license file with the issued licenses Install the issued license file in Cisco Prime LM Upon next contract renewal for UCSS/ESW use current user license quantities from Cisco Prime LM Documented in Unified Communications Manager 9.1(2) Release Notes Post Upgrade

33 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33 Run Cisco Prime LM Migration Submit to cisco.com cisco.com Submit to cisco.com cisco.com Licensing responds w/ licenses Based on your information, here are the UC10 licenses: (qty) CUWL Standard (qty) Enhanced UCL (qty) Basic UCL Install on Cisco PrimeLM Attach pre-upgrade LCU output

34 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34 Scenario Unused DLUs to UCL Unused DLUs or Existing UCL to CUWL Existing CUWL to CUWL Existing CUWL to mixed CUWL/UCL Extension Mobility UCL CustomerCUWL Customer Current configured users and devices are migrated as: UCL licensesUCL licenses or CUWL (if CUWL migration purchased) CUWL licensesCUWL and UCL licenses UCL licensesCUWL + Enhanced UCL for EM devices Unused DLUs are migrated as: Enhanced UCLEnhanced UCL then CUWL (if CUWL migration purchased) Not applicable Enhanced UCLNot Applicable Install base updated to: Total # LicensesTotal # licenses Total # licenses – EM licenses excluded Service contracts due: Upon Renewal – based on total # licenses Upon Renewal – total # licenses (EM licenses excl.) Required purchase: Upgrade for # of existing UCL users OR under UCSS/ESW contract Enh UCL to CUWL migration for existing AND DLU converted licenses None if active UCSS/ESW contract Upgrade for # existing UCL users OR under UCSS/ESW contract None if active UCSS/ESW contract

35 Cisco Confidential 35 Cisco Confidential © 2013 Cisco and/or its affiliates. All rights reserved. 35 Open service request by telephone via country-specific numbers Open your service request by web: Open any service request via * include cisco.com user Phone TAC Service Request Tool The Global Licensing Operations (GLO) Team is available 24 x 7 x 365 and has knowledgeable agents that can help. - Process your request and route it to the team best able to assist you - Expect a response within hours - Remember: Communications Manager & Connection licensing has a 60 day grace period from the time that users are configured on the system Subject: UC 10 License Migration CCO id: Include in the

36 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36 Cisco Prime LM License Migration Utility will collect this information: License Count Tool (UCT) output Entitled UCSS/ESW contract number(s) or proof of purchase of a version upgrade address(es) to send license and software support contract updates Cisco Prime LM generated License Request MAC address/Licensing MAC from existing publisher server(s) Number of Public Space Devices The customer will still need to provide the following: Site information (name-all name permutations, City, state, country) for contract update Cisco Prime LM License Migration Utility generates an to send to GLO at Use device inventory and user counts : Provide device inventory (qty of each device type) Provide planned user counts (users with no features, users with mobility enabled)

37 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37 Know your inventory and purchasing history Know your plan for post upgrade (i.e. growth, migration to CUWL, UCSS purchase, etc.) Assign users to devices (Owner User ID) prior to upgrade and license migration Know your preferred deployment model Gather required information prior to running the utilities

38 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

39 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39 References

40 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40 Customer Unified Communications User Group https://communities.cisco.com/community/technology/collaboration/uc Collaboration User Group https://communities.cisco.com/community/technology/collaboration/usergroups Partner Collaboration Partner Community https://communities.cisco.com/community/partner/collaboration Collaboration Partner Community – CUCM Upgrade Resource Central https://communities.cisco.com/community/partner/collaboration/migration

41 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41 Cisco Unified Communications Manager Documentation Guides (all versions) Release Notes for Cisco Unified Communications Manager, Release 9.1(2) New! Release Notes for Cisco Unified Communications Manager, Release 9.1(2) Cisco Unified Communications Manager Features and Services Guide, Release 9.1(1) Cisco Collaboration 9.x Solution Reference Network Designs (SRND) Cisco Unified Communications Manager Maintain and Operate Guides (all versions) Enterprise License Manager User Guide, Release 9.1(2) New! Enterprise License Manager User Guide, Release 9.1(2) Using Cisco Unified Communications Manager License Count Utility, Release 9.1(2) New! Licensing Information Cisco Unified Communications Licensing Cisco Unified Communications Software Subscription Licensing Support Contact (or with the subject of UCSS Support:

42 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42 Upgrade Readiness Assessment (Direct Web App Link)http://tools.cisco.com/cucst/upgrade/inputs.jsp?reset=1 https://communities.cisco.com/community/partner/collaboration/migration?#/?tagSet=2089 (URC)https://communities.cisco.com/community/partner/collaboration/migration?#/?tagSet=2089 Upgrade and Migration Guide CM_BK_CBF8B56A_00_cucm-license-upgrade-guide.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_1_1/license_migration/CU CM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html Collaboration User Group Briefing Replay Archive https://communities.cisco.com/docs/DOC Aug 8, 2013 – Cisco Unified Communications Manager (CUCM) 9.1 Migration – System Level Approach & Best Practices https://communities.cisco.com/docs/DOC-35781https://communities.cisco.com/docs/DOC July 18, 2013 – Migrating to Cisco Unified Communications Manager 9.1 – Technical Deep Dive https://communities.cisco.com/docs/DOC-35541https://communities.cisco.com/docs/DOC Aug 22, 2103 – Enterprise License Manager and Cisco Unified Communications Manager 9.1 License Migration https://communities.cisco.com/docs/DOC-35910https://communities.cisco.com/docs/DOC-35910

43 Thank you.


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