Understanding Librarians in an Internet Age: trends and issues by Muhammad Shafiq
Contents Soft Expertise Technology Shift The Emerging Circumstances Libraries - Demands of Internet Age International Context – US Public priorities for libraries – Internet use at libraries – Free Computers and Internet Access: Libraries Services In Pakistan Scenario Libraries in an Internet Age – Applications – Trends – Advantages Issues/Challenges Understanding Librarians New Roles The Library Will Continue: Reasons Conclusion
Soft Expertise Communication Written Conversation Group Meetings Presentations Memo, Proposal, Email, Blog post, FB posting, Tweet Initiative o Speak up and be heard o Ideas o Talk to Higher level Management o Change within available Resources o Submission of ideas to Authorities Continuous Learning Continued Education Program Emerging Trends Professional Opportunist Trainings/conferences Personal Investment
Continued……………………. Sensitivity and understanding Empathetic Listening Confidentiality/privacy Welcoming Attitude Professional responsibility True to Ourselves True to our employers True to our Ethics and profession Professional Mission Statement According to The Society for Human Resource Management and AARP cited in the Wall Street Journal : “That ‘professionalism’ or ‘work ethic’ is the top ‘applied’ skill that younger workers lack.” Willingness to learn from mistakes Acceptance of mistakes Mistake should lead to betterment
Acquisitions Circulation Cataloging Serials Reporting Tools N EXT G ENERATION W EB - BASED ILS T RADITIONAL ILS/LMS SYSTEMS O NLINE I NTERACTIVE S YSTEMS Technology Shift Federated Search PortalFederated Search Portal Open URL Link ResolverOpen URL Link Resolver Enriched ContentEnriched Content ERM (Electronic Resource Management)ERM (Electronic Resource Management) Digital LibraryDigital Library Digital Rights ManagementDigital Rights Management
The Emerging circumstances Free information on the web Rise of web-based teaching Library portals Growth of e-Libraries Web seen as easier, more accessible than library databases Patrons don’t believe they need aid of librarian Time Constraints
Libraries - Demands of Internet Age Routers Life-Tech Savvy; Small Business, Job Seeker, Gaming, Free Advice etc "The whole thing about the silent shushing librarian is no longer a reality,“ Nader Qaimari, of Cengage Learning, which provides teaching and learning materials to educational institutions and libraries. Libraries as Social Hub ; Facebook, Twitter etc "The new librarian has been on Facebook or Twitter longer than you or I have. They're the most socially connected people I've ever met.“Facebook Demands of Internet Age "We're not trying to compete with Google. Google answers more questions in one afternoon than all the public libraries in a year," Bill Ptacek, director of the King County Library System in Washington state.Google "Everybody in this community believes that reading is a good thing and the biggest problem is that they don't have time to read," Ptacek said. - Beyond the Office Timings - Traditional Practices - Acceptance of Change As libraries become even more vibrant social hubs, many shopping centers are rooting for branches to be opened nearby so they can get more customers, Ptacek said.
US Public priorities for libraries Which services LIBRARIES should offer to the public, majorities of Americans are strongly in favor of: 85% of Americans ages 16 and older say LIBRARIES should “definitely do” Coordinating more closely with local schools 82% of Americans ages 16 and older say LIBRARIES should “definitely do” Offering free literacy programs to help young children 59% of Americans ages 16 and older say LIBRARIES should “definitely do”. Having more comfortable spaces for reading, working, and relaxing. 53% of Americans ages 16 and older say LIBRARIES should “definitely do” Offering a broader selection of e-books Released: January 22, 2013 Library Services in the Digital Age by Kathryn Zickuhr, Lee Rainie and Kristen Purcell
Internet use at libraries Some 26% of Americans ages 16 and older say they used the computers there or the WiFi connection to go online. Here’s what they did on that free internet access: 66% of those who used the internet at a library in the past 12 months did research for school or work. 63% say they browsed the internet for fun or to pass the time. 54% say they used email. 47% say they got health information. 41% say they visited government websites or got information about government services. 36% say they looked for jobs or applied for jobs online. 35% say they visited social networking sites. 26% say they downloaded or watched online video. 16% say they bought a product online. 16% say they paid bills or did online banking. 16% say they took an online class or completed an online certification program. Additionally, some 36% of those who had ever visited a library say the library staff had helped them use a computer or the internet at a library. Released: January 22, 2013 Library Services in the Digital Age by Kathryn Zickuhr, Lee Rainie and Kristen Purcell
Free Computers and Internet Access: Libraries Services The availability of free computers and internet access now rivals book lending and reference expertise as a vital service of libraries. In a national survey of Americans ages 16 and older : 80% of Americans say borrowing books is a “very important” service libraries provide 80% say reference librarians are a “very important” service of libraries 77% say free access to computers and the internet is a “very important” service of libraries Moreover, a notable share of Americans say they would embrace even wider uses of technology at libraries such as: Online research services allowing patrons to pose questions and get answers from librarians: 37% of Americans ages 16 and older would “very likely” use an “ask a librarian” type of service, and another 36% say they would be “somewhat likely” to do so Apps-based access to library materials and programs: 35% of Americans ages 16 and older would “very likely” use that service and another 28% say they would be “somewhat likely” to do so Released: January 22, 2013 Library Services in the Digital Age by Kathryn Zickuhr, Lee Rainie and Kristen Purcell
In Pakistan Scenario Library Web Portals Library Automation OPAC On Facebook Online Databases-NDL eBooks Access-NDL
Internet Usage YEARUsersPopulation% Pen.GDP p.c.*Usage Source 2000133,900163,985,3730.1 %N/AITU 200612,000,000167,806,8317.2 %US$ 821ITU 200918,500,000174,578,55810.6 %US$ 1,017ITU 201018,500,000177,276,59410.4 %US$ 1,068ITU Internet Usage and Population Statistics: Note: Per Capita GDP in US dollars, source: International Monetary Fund.
Pakistan has highest growth rate of internet users in region Pakistan’s growth rate of internet users is second highest in SAARC countries in accordance with its population, as it standing at 16.8 percent as compared with 28.3 percent of Maldives. According to the State Bank of Pakistan (SBP) publications quoted World Bank statistics by July 2012, Pakistan internet users showed double digit growth from past five years. The growth rate stood at 10 percent in 2007, which is now more than 16 percent. The internet users growth rate in India is standing at 7.5 percent; 12.1 percent in Sri Lanka, 13.6 percent in Bhutan with respect to their populations, World Bank statistics said. In Pakistan, the internet users’ growth rate is on the rise through the services of broadband internet and mobile phone services. According to Internet Service Providers Association of Pakistan (ISPAK), the estimated internet users have reached 25 million in the country thanks to broadband and mobile phone operators
Libraries in an Internet Age 1.Applications 2.Trends 3.Issues/Challenges 4.Advantages
Applications Acceptance/Implementation of ILS OPAC Library Thing (Library Anywhere) BLOGS Mobile Online Public Access Catalog interface (MOPAC) Growth of e-Contents Use of Facebook, YouTube, Flicker Application of QR Codes in Library Web Portals Use of FOSS Blessings Koha, DSapce, GSDL, WordPress etc Federated Search
LIS Trends in Internet Age 1.Current Trends Social Trends Globalization Interconnected World Change Information Explosion Virtual Presence Formal -> informal Organizations ie. ebay New Information Producer (Google, Microsoft, etc) 2. Technical Trends Internet Penetration Technology Swift Change Web 2.0
Trends………….. Social Trends 1-Staffing Need more competent Staff Need more funds to retain competent staff Hiring of new library staff with background of in other discipline New staff for non MLIS graduates 2-New Roles Library as Community/Civic Centre Retailer Expectations 24/7 3-Accommodating User Transition from system centered - User centered Library goes to user Idea of balanced collection, but unused, is disappearing User centered collection development
Trends………… 4- Non-traditional information resources/contents Grey Literature ETD imitative Multimedia Contents 5- Funding & Accountability Library budgets Constraints New Models for accountability 6- New Standards AACRII Rules MARC RDA Technical Trends Networks & Interconnected information world System Diversity (OPAC, Digital Lib, ECMS) Library 2.0
Difficulty in Copy Control Design of World-Wide Web Home Page Restrictions on Intellectual Property and Privacy Interactive Balance between Quality Control and Censorship Difficulty in Updating the Accuracy of Data Information Explosion and Loss Accuracy of Publication Time Lack of ICT Training Lack of Awareness User Orientation Bandwidth and Infrastructure Improve the Use of Electronic Resources Preservation Technical Support and Security Intellectual Property Rights and Related Issues Issues/Challenges
http://www.digitallibrary.edu.pk/Index.php ChallengesFrequency Need of more trained staff to help users.7 Lack of formal orientation programme6 Electricity failure5 Improve the use of e-collection4 Preservation of sources3 Technical support and security3 Digital collection is substitute to library3 Below are challenges faced by library professionals in the use of NDL and in spreading awareness of it. Challenges Mentioned by Participants (n=7) Warraich, N.F., Tahira, Muzammil. (2009). HEC National Digital Library: Challenges and Opportunities for LIS Professionals in Pakistan. Library Philosophy and Practice 2009.
Meeting User’s expectations The eBook revolution Accessible from anywhere Multiple users of same resource Round the clock availability---------no time constraints Ease of retrieval Costs lower Learning and Improvement of ICT Skills Marketing Strategies improvement Improve the Image of Library Advantages Awareness of Use of E-Resources Library without walls More Demand for Competent Librarians Better Reference Services Technological Job Opportunities Ease of Resource Sharing Promotion of library usage Libraries on Social Media Virtual tour of Library Mobile Marketing using Mobile Social Networks Implementation of Lib 2.0
Understanding Librarians new roles Libraries creating new units to deal with digitizing, software, electronic journals Intellectual Property & Copyright Data services Database development Marketing of Library Services Web 2.0 Expertise in other fields Avoid to Herd Mentality...MPhil & Mphil 2 nd Supportive Degree Embedded Librarian eLeaders-Tech Savvy
The Library will Continue: Reasons Print is not going away. (According to the San Francisco Chronicle, in 2002, there were 100,000 academic journals and only 6-8% of them are full- text.) Group study facilities Space for traditional services Work areas for librarians and staff Quiet study Storage for print collections Nice Feelings Source: San Francisco Chronicle Feb. 10, 2002.
Conclusion Libraries are a bridge between the information-rich and the information-poor. They need strengthening, not undoing. We need to continue to provide a highly skilled innovative library services to our patrons using hi-tech tools. It essentials to minimize the gap between those who have access to the internet and those who do not. The internet has a powerful influence on how people find and access information, and acceptance of e-contents are growing day by day but physical state of librarian and library will remained. The libraries and librarians are very valuable part of the civil society which can play a pivotal role to develop knowledge base economy. The librarians should learn new tools and spread library services using new trends keeping in view the patron’s need.
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