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USING AN INTERPRETER Melanie Manares The Kansas State Department of Education.

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Presentation on theme: "USING AN INTERPRETER Melanie Manares The Kansas State Department of Education."— Presentation transcript:

1 USING AN INTERPRETER Melanie Manares The Kansas State Department of Education

2 Before you begin…  Learn how to pronounce the person’s name and how to address him/her  Know some basic words and phrases in the person’s language  Be aware of differences in what is considered appropriate eye or physical contact and appropriate pausing in conversation  Be aware of gestures that may be considered inappropriate  Be aware of taboo subjects and avoid them if possible June 16, 2010

3 When there is no interpreter…(yet) SSpeak slowly UUse short sentences TTalk about one thing at a time UUse the active voice AAvoid idioms and jargon AAvoid vague modifiers UUse positive phrasing LLimit the use of contractions

4 Most importantly…  Be patient  Listen carefully and attentively  If the person is learning English, reassure attempts at English and gently encourage practicing English June 16, 2010

5 Don’t leave out the interpreter!  Recipients of federal funds are to obtain interpreter services for limited English proficient persons.  Go to for more information.www.lep.gov June 16, 2010

6 Using an interpreter… NO MINOR CHILDREN June 16, 2010

7 Using an interpreter… CCustomers should not be told to provide an interpreter CCustomers should not be charged a fee for using an interpreter BBe sure that the interpreter is fully bilingual and familiar with both cultures EEnsure that the interpreter is knowledgeable about the subject

8 Using an interpreter…  Conduct a pre-conference  Use proper seating arrangement  Speak to the client, not to the interpreter June 16, 2010

9 Questions? Please contact: Melanie Manares ESOL/BE Program Consultant The Kansas State Department of Education June 16, 2010


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