Presentation on theme: "An Innovative Process for Improving Campus Climate Hanna Erpestad Dean of Liberal Arts & Sciences Kent Richards Director of Accreditation, Research, and."— Presentation transcript:
An Innovative Process for Improving Campus Climate Hanna Erpestad Dean of Liberal Arts & Sciences Kent Richards Director of Accreditation, Research, and Assessment
Background Reorganization Employee Discontent HLC – “Quality Culture Survey” Task Force Created
Task Force “Quality Culture Survey Team” Charge: Recommend a way forward Members Recruited No Administrators Open Meetings Public Recommendation
Task Force Recommendation A permanent Campus Culture Committee, charged with: Fostering a culture of trust and respect characterized by consultation and communication. Monitoring the health of our campus culture through regular administration of the PACE Survey, reviewing the results, and recommending appropriate actions.
Committee Name Culture: The collective behavior of the people that are part of an organization. Climate: The prevailing conditions that affect satisfaction and productivity at any given time. Climate is a subset of culture.
Process Annual Retreat Monthly Meetings Transparency – e.g. Minutes PACE Survey (Personal Assessment of the College Environment) Listening Sessions “What’s on the Radar?” Formal Recommendations Formal Responses
Recommendations – Yr1 #1 – Email Etiquette #2 – Employee Safety #3 – Social Interaction #4 – Position Changes / Vacancies #5 – Administratively Assigned Duty Days #6 – Exit Interviews / Employee Separations #7 – Administration to Employees Communication
Recommendations Template Date Issue Background Recommendation Example: Social Interaction
President’s Responses Formal (Written) Public Template o Action o Timeline o Expected Results o Contact Person Example: Social Interaction
Necessary Conditions - Factors Leading to Success - Trust Within Committee Campus with Committee President Assumption of Good Faith
Building Trust Leverage Existing Trust Transparency Clear Ground Rules Committee Confidentiality Issues, not People Modeling Trust
Transition to Second Year Annual Report Tracking Results PACE Survey Re-administration Sensitive Topics, Urgent Matters Points of Pride