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Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail WSIB’s Work Reintegration.

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Presentation on theme: "Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail WSIB’s Work Reintegration."— Presentation transcript:

1 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail WSIB’s Work Reintegration Program: Update NACC-CCO Conference May 7, 2014 Linda Kelly, Director WR Program & Provider Effectiveness 1

2 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Background ■WSIB implemented its Work Reintegration (WR) Program in 2010 ■Emphasis placed on RTW with the injury employer and practical retraining programs; included training for RTW with injury employer ■Two in-house roles to assist workplace parties: RTW Specialist and (new) Work Transition Specialist ■New WR Policies outlined services with time and cost limits for training ■Services more worker-centric i.e. more input and choice, more pathways available ■Improved provider oversight 2

3 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Results So Far ■Employed Outcomes: –92% of workers RTW at full wages within one year –50% of cases referred to Work Transition Specialist resulted in RTW with injury employer, and –70% RTW overall including with new employer ■Satisfaction rates (overall) with Work Transition Services: –Worker – 84% –Employer – 86% ■More workers returning to work faster ■Fewer workers require training for new jobs 3

4 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Impact on Training Providers ■Workers requiring ESL, Academic Upgrading and Literacy/Essential Skills training: more choose private colleges *Note: data pulled as “snapshot” at end of each calendar month based on planned activities 4

5 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Impact on Training Providers, cont’d ■Workers who require vocational training for new jobs: more choose public college * Note: data pulled as “snapshot” at end of each calendar month based on planned activities 5

6 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Employed Outcomes (WSIB workers) 6 Employed Outcomes by Training Institution Type 2013 JanFebMarAprMayJunJulAugSepOctNovDecTotal Private40.0%46.8%47.1%37.5%48.3%54.3%38.8%47.4%49.0%48.8%55.1%53.8%46.7% Employed403740455651384547403843520 Employable604245756043605049423137594 Public52.5%64.3%56.1%41.0%80.8%68.9%54.2%54.3%58.7%53.5%66.0%48.1%57.1% Employed2118233459315810144233126469 Employable1910184914 498531201628353 Total43.6%51.4%50.0%38.9%60.8%59.0%46.8%52.0%53.2%50.4%59.5%51.5%51.1% Employed615563791158296146916369 989 Employable795263124745710913580624765947 * Note: data based on completed Work Transition plans closed in that month with some vocational training in the plan

7 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Trained Occupations (WSIB workers) 7 10 Most Common Suitable Occupations for Private Training - 2013 Suitable Occupation NOC Category Code & DescriptionClaimsPercent 145-LIBRARY, CORRESPONDENCE AND RELATED INFORMATION CLERKS31417.9% 147-RECORDING, SCHEDULING AND DISTRIBUTING OCCUPATIONS24413.9% 141-CLERICAL OCCUPATIONS, GENERAL OFFICE SKILLS1156.6% 421-PARALEGALS, SOC. SERV. WRKRS. & OCCUPS. IN EDUC. & REL., NEC945.4% 742-HEAVY EQUIPMENT OPERATORS905.1% 228-TECHNICAL OCCUPATIONS IN COMPUTER AND INFORMATION SYSTEMS704.0% 642-RETAIL SALESPERSONS AND SALES CLERKS704.0% 144-ADMINISTRATIVE SUPPORT CLERKS683.9% 143-FINANCE AND INSURANCE CLERKS683.9% 665-SECURITY GUARDS AND RELATED OCCUPATIONS553.1%

8 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail What’s next… 8

9 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail WSIB Provider Contract Management 9 WSIB Education/ Training Education/ Training Vocational & Functional Assessments Employment Placement & Retention Supplies/ Equipment Supplies/ Equipment - WSIB provides Work Transition (WT) Plan creation and management internally by Work Transition Specialists (WTS) - WSIB contracts directly for services to support WT Plan completion - WSIB provides Work Transition (WT) Plan creation and management internally by Work Transition Specialists (WTS) - WSIB contracts directly for services to support WT Plan completion Computers Other equipment to aid in RTW ESL, Academic Upgrading, Literacy & Essential Skills Vocational Training Specialized Services - Work Experience Services - Vocation-Based ESL Job Search Training Training on the Job Employment Placement (including practicum experience, work trials) Employment Retention Vocational, psycho- vocational, psycho- educational, neuro- psych Functional Work Capacity/Ergonomic

10 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail 2014 Plan ■Develop KPIs for WSIB students such as: –Graduation rates –Employment outcomes –Student satisfaction rates ■Increase provider site visits and billing audits ■Review of ESL, Academic Upgrading, and Literacy/Essential Skills programs ■Update Terms of Sponsorship 10

11 Workplace Safety and Insurance Board | Commission de la sécurité professionnelle et de l’assurance contre les accidents du travail Questions Linda Kelly, Director WR Program & Provider Effectiveness Linda_kelly@wsib.on.ca 416-344-2211 11


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