1. The Long and Winding Road Rio Slums & the Electric Utility Jerson Kelman Harvard Brazil Studies Program The Long and Winding Road Rio Slums & the Electric Utility Jerson Kelman Harvard Brazil Studies Program

2. Electricity Tariffs Around The World Average Residential Tariff Index (without taxes) 2004-2008 (Brazil = 100) Brazil USA

3. Light´s Residential Tariff with Taxes

4. USA Brazil Per capita consumption in different countries (MWh/y)

5. Per Capita Income Brazilian income is only 23% of the USA income Source: UNDP

6. HDI - Same Neighborhood Rio de Janeiro´s Additional Problem - Slums Slum Population 58% Source: IBGE Source: IPP

7. Federal Government Transferred to Brasilia Inefficient Transportation System Rural Exodus to Cities Source: IBGE

8. Population Growth in Rio de Janeiro City 1991 - 2000 Populations in slums grew 6.5 times faster than in the rest of the city throughout the 1990s 91 96 00 24% 4% 7% Source: IBGE

9. Rocinha - 1950s Rocinha - 1970s Rocinha - 2009

13. If this is how the Police were received and impeded from entering the slums, imagine what Light’s crews faced.

16. Stolen energy/ local load 5 X Payment Default 12 X 650 K households (potential consumers) Only 21% of the energy delivered is effectively paid 29% (190K) 71% (460K)

17. Number of hours per year without energy supply

22. Light’s Challenges Energy Efficiency Programs Special Commercial Relationship Electricity Grid Upgrade

23. Commitment of Both Sides Improvement of service quality Electric refurbishment of households and replacement of light bulbs and refrigerators Helping the community to save energy Improvement of service quality Electric refurbishment of households and replacement of light bulbs and refrigerators Helping the community to save energy Light No illegal connections to the grid or metering fraud Payment of electricity bills No illegal connections to the grid or metering fraud Payment of electricity bills Customers

24. Light’s Challenges - Electricity Grid Upgrade Current gridShielded grid Control room 3 m 9 m Low voltage Analogic Meter Medium voltage Display Low voltage Medium voltage Centralized meter Technology used in regions in which conventional measures are not effective Areas that present high levels of non-technical losses Technology used in regions in which conventional measures are not effective Areas that present high levels of non-technical losses Grid shielding projects Light aims to reduce losses through investments in new technologies, integration of operational activities, increase of public awareness and institutional partnerships with interested agents

25. Light’s Challenges - Electricity Grid Upgrade Electronic Meters and Displays

26. Electricity Grid Upgrade  Developing specific projects to each area  Building a new and modern electric grid  Expanding the installed capacity of transformers  Reducing visual clutter  Developing specific projects to each area  Building a new and modern electric grid  Expanding the installed capacity of transformers  Reducing visual clutter After Before

27. Correcting illegal connections - free service entrance installation Light’s Challenges - Energy Efficiency Programs Repairing electrical installations in households and community institutions Both households and the distribution system require electrical refurbishment

28. Light’s Challenges - Energy Efficiency Programs Replacing incandescent lamps with compact fluorescent lamps

29. Light’s Challenges - Energy Efficiency Programs Replacing old refrigerators with new, energy-efficient units

30. Light’s Challenges - Special Commercial Relationship Interaction with local communities Personalized services Delivery of bills with efficiency tips Help in obtaining social tariff benefits Interaction with local communities Personalized services Delivery of bills with efficiency tips Help in obtaining social tariff benefits

31. Scaled Payment - Regressive Discount Light’s Challenges - Special Commercial Relationship

32. Light’s Challenges - Future If State Government peacekeeping efforts and Light’s community efforts are maintained, 50% of the slums will wave been serviced by the Efficient Community program by the 2016 Olympic Games Consumer unit

33. Light’s Community Innitiatives Communities Customers BilledLossesDefault BeforeAfterBeforeAfterBeforeAfter Santa Marta731,59390%2.34%85% 4.36% Chapéu Mangueira43060056%6.88%60% 3.24% Babilônia4141,01773%7.07%63% 12.83% Cidade de Deus2,8513,82661%6.19%43% 9.16% Batan144,25362%8.30%54% 9.61% Casabranca4128,04758%13.81%43% 14.38% Morro dos Cabritos1991,67350%17.71%73% 20.90%

34. Light’s Community Innitiatives CommunitiesStatus Customers BilledLossesDefault BeforeAfterBeforeAfterBeforeAfter Santa MartaCompleted/2009731,59390%2.34%85% 4.36% Chapéu MangueiraCompleted/201043060056%6.88%60% 3.24% BabilôniaCompleted/20104141,01773%7.07%63% 12.83% Cidade de DeusCompleted/20102,8513,82661%6.19%43% 9.16% BatanCompleted/201014425362%8.30%54% 9.61% CasabrancaCompleted/2010412804758%13.81%43% 14.38% PAC's AlemãoCompleted/201001,34065%n.a. 5.96% CantagaloCompleted/20101,0451,63568%54.78%79% n.a. Pavão-PavãozinhoWaiting for Completion of Morar Carioca7691,03868%n.a.48% 36.49% Ladeira dos Tabajaras Completed/2011 2951,28150%17.71%25% n.a. Morro dos Cabritos Completed/2011 1991,67350%17.71%73% 20.90% Borel Completed/2012 2,2413,13555%n.a.71%n.a. Formiga Completed/2012 1,6951,83261%n.a.40%n.a. Salgueiro Completion expected Apr/2012 5611,43063%n.a.48%n.a. Novo Rio Completion expected Apr/2012 4821,55890%n.a.48%n.a. Morro dos Macacos Completion expected Mai/2012 2423,49365%n.a.48%n.a. Andaraí Completion expected Apr/2012 4203,14270%n.a.48%n.a. C. Alemão (Remaining) Completion expected Jun/2012 10,02313,53157%n.a.48%n.a. Cidade de Deus (Remainig) Completion expected Jul/2012 11,78015,90348%n.a.48%n.a. Batan (Remaining) Completion expected Mai/2012 3,3264,49052%n.a.48%n.a. ProvidênciaWaiting for Completion of Morar Carioca59079776%n.a.48%n.a.

35. After # Customers: 1,600 95% of the energy delivered have been paid After # Customers: 1,600 95% of the energy delivered have been paid Before # Customers: 80 Only 3% of the energy delivered was effectively paid Before # Customers: 80 Only 3% of the energy delivered was effectively paid 1,600 families benefited R$ 3 Million invested ~R$ 2 thousand per service entrance 1,600 families benefited R$ 3 Million invested ~R$ 2 thousand per service entrance

36. Grid shielding in numbers  Insulated MV lines1.5 km  Armored LV lines3.5 km  Tamper-proofed branch lines32 km  Articulating poles (fiber)68  Electronic meters1,400 Grid shielding in numbers  Insulated MV lines1.5 km  Armored LV lines3.5 km  Tamper-proofed branch lines32 km  Articulating poles (fiber)68  Electronic meters1,400 Other Initiatives  Customer Registration 1,400 families  Street Identification 150 nameplates  Lamp Replacement6,880 lamps  Fridge Replacement810 refrigerators  Internal Installation Repairs 500 locations Other Initiatives  Customer Registration 1,400 families  Street Identification 150 nameplates  Lamp Replacement6,880 lamps  Fridge Replacement810 refrigerators  Internal Installation Repairs 500 locations

37. Return to Light’s Shareholders and Honest Consumers Return on investments in the Santa Marta Community starts to be positive after the fourth year of sustainable control of theft Honest consumers benefit because they pay 90% of the stolen energy cost (US$ 280 million / y) Return on investments in the Santa Marta Community starts to be positive after the fourth year of sustainable control of theft Honest consumers benefit because they pay 90% of the stolen energy cost (US$ 280 million / y)

38. Field experience shows us that despite the improvements implemented in the communities, the disposal of waste is still one of the biggest bottlenecks in these areas A sustainable program to exchange waste for bonus in energy bill

39. 1-Access card – client is allowed to participate 2-Waste sorting – client brings the material to be recycled 3-Collection station - recycled material (selected by weight) turns into bonus (access card) 4-Third part – money goes from third part to Light 5-Light – money turns into bonus in the client's bill

40. 189 Registered clients: 2,183 Participation rate: 77% (1,680) Benefits to clients (bonus): R$ 36,700 Registered clients: 2,183 Participation rate: 77% (1,680) Benefits to clients (bonus): R$ 36,700 Main Indicators Energy saved! 703 MWh Energy saved! 703 MWh

43. Thank you!