Presentation on theme: "Innovators in Pressure Imaging TM XSENSOR’S Mattress Retail Systems November 2009."— Presentation transcript:
Innovators in Pressure Imaging TM XSENSOR’S Mattress Retail Systems November 2009
Confidential Information XSENSOR Overview XSENSOR provides unique solutions using pressure imaging that allows you and your customers to visually compare pressure point relief and mattress support. Within minutes, customers can select a mattress type specific to their body and sleep position. Value-add
Confidential Information XSENSOR Overview Based in Calgary, Alberta, Canada Founded in 1995 Distributors and customers in over 40 countries Emphasis on innovation and continuous product improvement Proud recipients of recent awards: 2009 Alberta Export Awards, Advancing Technologies 2007 Alberta Export Awards 2006 Calgary Small Business of the Year Award 2006 Alberta Small Business Award of Distinction 2006 Western Canada Cool Company Award 2005 Alberta Science & Technology Industrial Research Prize Corporate Profile
Confidential Information World presence in over 40 countries XSENSOR Overview
Confidential Information Patient Safety Automotive Testing Sleep Three Market Segments XSENSOR Overview Providing the most effective and efficient pressure imaging tools. Current focus
Confidential Information XSENSOR pressure imaging systems are used by clinicians to help clients select the best support surface and positioning to reduce or prevent the likelihood pressure ulcers Over 1,000 customers worldwide Patient Safety – Market Profile Applications Pressure Relief Pressure Distribution Surface Area (Conformability) XSENSOR Overview
Confidential Information XSENSOR Overview XSENSOR pressure imaging systems are used by automotive, aerospace and military product designers and test engineers throughout their design, testing and process control cycle to measure pressure related issues in seats and tires Most major automotive companies and tier 1 and 2 suppliers are current customers. Automotive Testing – Market Profile Car Seat Design Tire Tread Design Wiper Blade Design Test and Measurement Applications
Confidential Information XSENSOR pressure imaging systems are used by mattress sales representatives as a fitting tool to help consumers select the mattress that best fits their body type and sleeping preferences, enhancing their overall buying experience. Market Profile Initiated in 2003, Sleep is our newest, and now largest vertical market Natural product line extension from medical bed system Major clients include: Select Comfort Sealy Mattress Firm Forty Winks XSENSOR Overview
Confidential Information XSENSOR Overview XSENSOR provides unique tools to support you in helping your customers select the proper mattress for their unique body types.
Confidential Information Sleep – Market Profile XSENSOR Overview Used by mattress sales representatives as a fitting tool to help consumers select the mattress that best fits their body type and sleeping preferences. Used by major mattress manufacturers in developing and testing the latest technologies.
Confidential Information Why XSENSOR? Unbiased A fitting tool that embraces all brands and is not tied to just one Customer Education Teaches about pressure point relief (that can cause tossing and turning) and proper mattress support Customized Software A unique way to help customers buy a comfortable mattress, and feel good about their purchase Financial Results A simple sales process, combined with usage tracking, that is accountable for results Retail Overview
Confidential Information Retail Overview 1.Educate customers on their pressure points and mattress support in their sleep position Back/stomach and side 2.Test for up to two sleep partners 3.Easy-to-read results, based on: Pressure Points (millimetres of mercury, mmHg) Mattress Support Area (square cm or square inches) How?
Confidential Information Product Offerings
Confidential Information Product Offerings Hardware 1.X3 Retail Software v6 1.Comfort Index 2.Sleep Signature Software 1.X3 Retail Mattress System 2.X3 WIRELESS Retail Mattress System
Confidential Information Portability Ease of use Retail environment focus Durability Reliable X3 Retail Mattress Systems Product Offerings
Confidential Information Specification Sheet X3 WIRELESS Retail Mattress System This system is wireless to allow great portability. Mattress Sensor Pad Model PX100: w Sensing area: 32" x 80" (81cm x 203cm) Number of sensing points: 1,664 Resolution: 1.25" (31.75mm) Calibration range: mmHg X3 Electronics X3 PRO Platform X3 SENSOR PACK X3 Roll Bar X3 Standard Power Supply + “Country Specific” Power Cord X3 Retail Software v6 (1 User License): X3 Comfort Index v6 X3 Sleep Signature v6 Mattress Soft Carry Case 12-Month limited warranty on X3 sensor pad & electronics
Confidential Information Product Offerings Enhanced accuracy and repeatability The sensor pad error is +/- 10% of the full scale after calibration. For example, a mattress sensor pad with a range of mmHg has a maximum error of 10%, or 10 mmHg. The sensor pad will always remain accurate for use with relative surface comparisons.* *To ensure optimal accuracy, we recommend that send us your sensor pad for recalibration once per year.
Confidential Information New Product Innovation Product Offerings X3 Retail Software v6 Includes two versions: –Comfort Index v6 –Sleep Signature v6 User-friendly design Easy to read results screens Live data recording Usage tracking Customer focus –Small customers –Large customers / pilot programs
Confidential Information X3 Comfort Index v6 Used primarily in retail to compare up to six mattress surfaces for one of two people on their back and side. X3 Comfort Index v6 is an easy to use software that allows a mattress comparison based on: peak pressure and contact area. X3 Comfort Index v6
Confidential Information X3 Sleep Signature v6 Used primarily in retail to compare up to three mattress surfaces. X3 Sleep Signature v6 is an easy to use software that allows the comparison of two or three mattress surfaces, based on: peak pressure and contact area. X3 Sleep Signature v6
Confidential Information Sales Process
Confidential Information Customer enters the store and is directed to the Comfort Education Centre Mattress Fitting Review Results & Print Shop for a Mattress Confirm Selection (if necessary) Satisfied Customer STEP 1
Confidential Information STEP 1: Mattress Fitting Customer lays on a firm bed Pressure map firm bed Comfort Education Centre Customer lays on a plush bed Pressure map plush bed
Confidential Information Mattress Fitting Review Results & Print Shop for a Mattress Confirm Selection (if necessary) Satisfied Customer Review results with customer to show how mattresses with comfort layers (for example pillow top, latex, etc.) provide better pressure relief and mattress conformability STEP 2
Confidential Information STEP 2: Review Results Review areas of concerns such as peak pressure points in 2D Firm Bed
Confidential Information STEP 2: Review Results Review areas of concerns such as peak pressure points in 3D Firm Bed
Confidential Information STEP 2: Review Results Review areas of concerns such as poor lower back support (no contact with mattress) Firm Bed
Confidential Information STEP 2: Review Results Plush Bed Provides pressure distribution (mainly blue colour scale)
Confidential Information STEP 2: Review Results Plush Bed Provides pressure relief at the shoulder area
Confidential Information STEP 2: Review Results Plush Bed Provides good lower back support at the shoulder area
Confidential Information Sales associate helps educate the customer on finding the best-fitting mattress for his/her unique needs. Mattress Fitting Review Results & Print Shop for a Mattress Confirm Selection (if necessary) Satisfied Customer STEP 3
Confidential Information Help customer shop for a mattress based on Comfort Education Centre STEP 3: Shop for a Mattress Help customer narrow down choices: Compare: 1.Comfort 2.Price 3.Other requirements expressed by customer
Confidential Information If the customer is still having trouble deciding on a mattress, you can pressure map a 3 rd and 4 th mattress to help make the final decision. Mattress Fitting Review Results & Print Shop for a Mattress Confirm Selection (if necessary) Satisfied Customer STEP 4
Confidential Information Pressure Map Mattress (or mattresses, up to 6) Show results STEP 4: Confirm Selection Confirm Selection When two results are close between two mattresses: 1.Compare: 1.Average peak pressure 2.Support area 2.When results are close, customer can select the mattress based on: 1.Comfort 2.Price 3.Other
Confidential Information Shows how each mattress fits a person relative to the mattresses measured. Measurements are based on average peak pressure points and mattress support (contact area). The recommended mattress is the one with the highest percentage score. X3 Comfort Index v6 STEP 4: Confirm Selection
Confidential Information Shows how each mattress fits a person relative to the mattresses measured. Measurements are based on average peak pressure points and mattress support (contact area). The recommended mattress is the one in the top right quadrant. STEP 4: Confirm Selection X3 Comfort Index v6
Confidential Information Close the sale! Mattress Fitting Review Results & Print Shop for a mattress Confirm Selection (if necessary) Satisfied Customer STEP 5
Confidential Information The ultimate goal: Customer Satisfaction Close the sale!
Confidential Information Sales Process Summary Step 1. Mattress Fitting Pressure map customer on a firm bed and a plush bed Step 2. Review Results Review results with customer to show pressure relief and better contact areas Step 3. Shop for a Mattress Based good pressure distribution and contact areas Based on needs Based on preference Step 4. Confirm Selection Perform final pressure map of selected bed(s) Print out results Step 5. Satisfied Customer Sell Mattress