Presentation on theme: "A Place of Peace and Happiness? Alita Alee Jessica Bowen Estelle Schneider Belinda Wong HED 850 - Health Administration and Management."— Presentation transcript:
A Place of Peace and Happiness? Alita Alee Jessica Bowen Estelle Schneider Belinda Wong HED Health Administration and Management
On Lok, Inc. On Lok means place of peace and happiness in Cantonese, and this reflects both our roots and our philosophy of care. - Mission statement: to provide quality, affordable care services for the well- being of the frail elderly.
Trouble Begins… Financial concerns Management solutions (without consultation with staff) Drivers told to do kitchen duty Staff overload/cutbacks in care for frail elderly
The Plot Thickens… Inexperienced Program Manager, Mary Alice Cardenas, hired Conflict with staff Alice T___ fired without warning or probation Staff letter in protest
Unionizing Begins… Drivers contact Teamsters Union Referred to Office & Professional Employees International Union (OPEIU, Local 3, AFL-CIO) Information dispersed on legal rights Employees not yet unified at all five sites
Unionizing Continues… Evening meeting to discuss union card distribution Infiltration by management Union-busting lawyer hired
Union-Busting Tactics Supervisor Pressure Letters, Letters, and more letters (& love letters) Just the facts, maam: The ugly union letters Love offerings A helping hand Lets be pals One-on Ones Captive audience meetings Isolation Divide and conquer Vote NO committee So long, its been good to know you - OPEIU Checklist of tactics union busters
The Bottom Line …Union-busting worked!
Lessons Learned Lack of goodwill Lack of communication Lack of staff buy in Hire union-busting law firm Used effective strategies
A place of Peace & Happiness? Lessons learned by On Lok employees Solidarity! Effects on On Lok participants Q & A…