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A Place of Peace and Happiness? Alita Alee Jessica Bowen Estelle Schneider Belinda Wong HED 850 - Health Administration and Management.

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Presentation on theme: "A Place of Peace and Happiness? Alita Alee Jessica Bowen Estelle Schneider Belinda Wong HED 850 - Health Administration and Management."— Presentation transcript:

1 A Place of Peace and Happiness? Alita Alee Jessica Bowen Estelle Schneider Belinda Wong HED Health Administration and Management

2 On Lok, Inc. On Lok means place of peace and happiness in Cantonese, and this reflects both our roots and our philosophy of care. - Mission statement: to provide quality, affordable care services for the well- being of the frail elderly.

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4 Trouble Begins… Financial concerns Management solutions (without consultation with staff) Drivers told to do kitchen duty Staff overload/cutbacks in care for frail elderly

5 The Plot Thickens… Inexperienced Program Manager, Mary Alice Cardenas, hired Conflict with staff Alice T___ fired without warning or probation Staff letter in protest

6 Unionizing Begins… Drivers contact Teamsters Union Referred to Office & Professional Employees International Union (OPEIU, Local 3, AFL-CIO) Information dispersed on legal rights Employees not yet unified at all five sites

7 Unionizing Continues… Evening meeting to discuss union card distribution Infiltration by management Union-busting lawyer hired

8 Union-Busting Tactics Supervisor Pressure Letters, Letters, and more letters (& love letters) Just the facts, maam: The ugly union letters Love offerings A helping hand Lets be pals One-on Ones Captive audience meetings Isolation Divide and conquer Vote NO committee So long, its been good to know you - OPEIU Checklist of tactics union busters

9 The Bottom Line …Union-busting worked!

10 Lessons Learned Lack of goodwill Lack of communication Lack of staff buy in Hire union-busting law firm Used effective strategies

11 A place of Peace & Happiness? Lessons learned by On Lok employees Solidarity! Effects on On Lok participants Q & A…


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