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Www.straitsknowledge.comactKM Conference 2007Patrick Lambe Why Knowledge Managers Should be Sued Performance and Professionalism in KM.

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Presentation on theme: "Www.straitsknowledge.comactKM Conference 2007Patrick Lambe Why Knowledge Managers Should be Sued Performance and Professionalism in KM."— Presentation transcript:

1 Conference 2007Patrick Lambe Why Knowledge Managers Should be Sued Performance and Professionalism in KM

2 Conference 2007Patrick Lambe An 8 Step Argument 1.Consequences 2.Experience 3.Ignorantia non excusat 4.Examples 5.Current State 6.Performance 7.Professionalism 8.Evolution

3 Conference 2007Patrick Lambe 1. Consequences

4 Conference 2007Patrick Lambe 2. Experience Perception Insight Improvisation Common objectives Common ground Situational awareness

5 Conference 2007Patrick Lambe 3. Ignorantia non excusat “KM is too complex to measure”

6 Conference 2007Patrick Lambe 4a. Examples: Medicine Andreas Vesalius

7 Conference 2007Patrick Lambe 4b. Examples: Public Health Col. George Waring Ellen Swallow Richards

8 Conference 2007Patrick Lambe 4c. Examples: Exploration Jan

9 Conference 2007Patrick Lambe 5. Current State

10 Conference 2007Patrick Lambe 6. Performance Scrutiny of failure Sensitivity to detail Observability Outcome focused

11 Conference 2007Patrick Lambe 7. Professionalism Continuity Progression Succession Authority Integrity Sanctions Visibility Relationships

12 Conference 2007Patrick Lambe 8a. Evolution Abundance Competition Sanctions

13 Conference 2007Patrick Lambe 8b. Evolution PeopleContent TechnologyBusiness Records Manager Archivist Librarian Curator Corporate Communications Mgr Digital Preservation Specialist Information Manager Indexer Taxonomist Ontologist Chief Information Officer Information Officer Researcher Analyst Database Manager Information Architect Systems Analyst Software Developer Intranet Manager Web DeveloperIT Manager Cognitive Psychologist Usability Engineer Instructional Designer Elearning Manager Secretary Knowledge Architect Knowledge Engineer Content Manager Editor Media Asset Manager Business Analyst Organisational Development Manager HR Manager HCI Specialist Project Manager Business Manager Knowledge Manager Compliance Officers

14 Conference 2007Patrick Lambe 8c. Evolution Social ReformResearch GovernmentCommerce Sanitation Engineers Chemists Sewerage Engineers Sanitation Chemists Sanitation Consultants Polluting Manufacturers Public Health Campaigners Suffragettes Hospitals Doctors Health Paraprofessionals Home Economists Sociologists Public Health Planners City Governments Elected Officials Epidemiologists Inspectors Workers’ Unions Factory Regulators Sanitation Manufacturers Hygiene Manufacturers and Advertisers Lawyers and Legislators Corporate Research & Development Dieticians & NutritionistsDoctors Engineering Firms Statisticians Public Health Officials Chemists Economists

15 Conference 2007Patrick Lambe An 8 Step Argument 1.Consequences 2.Experience 3.Ignorantia non excusat 4.Examples 5.Current State 6.Performance 7.Professionalism 8.Evolution


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