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Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005.

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Presentation on theme: "Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005."— Presentation transcript:

1 Stimulate Stimulate Impala: Document ordering and supply system in Belgium Anke Jacobs - UA - Campus Drie Eiken 3 August 2005

2 Introduction Instant Mailing Procedure for Automated Lending Activities (IMPALA) Belgian electronic document ordering and delivery system Books and articles Anet: library network around the UA Participating libraries Stimulate

3 Participating libraries 645 participating libraries All library types are represented Stimulate

4 Access to Impala Stimulate URL Info on document delivery at UA – Services – Document delivery

5 Features Document order Follow up requests Electronic delivery Clearinghouse Management information Stimulate

6 Login required to identify the requesting/supplying library Not for all items (general info, manuals, news)

7 Document order Union catalogues UA-catalogue Antilope CCB Bronco … Manual request Importance of correct data! Stimulate

8 Possible suppliers

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10 (Some) end users can request documents electronically (library desktop services)

11 Follow up requests Overview Requests submitted by end users Answers to questions with regard to old requests Request with a question for information Successful requests Electronically delivered requests Failed requests All pending requests Stimulate

12 Follow up requests Status Success In process Not yet in process Failed Time-out … Status will change by action of supplier, requester, automatically (timeout) Stimulate

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15 Electronic Delivery Virlib Launch a scanning process Convert scanned images into PDF Send PDF to the requesting library Receive electronic files Ariel software Agreement between Impala and supplier Stimulate

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18 Clearinghouse Centralised automatic invoicing system A single invoice or credit note, once per trimester Suppliers indicate the amount to be paid for delivery (default: €6.20) Tariff Research libraries Corporate libraries Flemish public libraries Stimulate

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20 Management information The Impala module offers statistical data for evaluation of quantity and quality of the ILL-service. Data since 1998 Number of requests Speed of delivery (response time!) Titles in heavy demand Stimulate

21 Management information Stimulate

22 Management information Stimulate

23 Management information Stimulate

24 Management information Stimulate

25 Management information Stimulate

26 Questions? Stimulate ?


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