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Get in Shape Promotion Product Offer For VECCA Region BusinessPartners
© 2009 Avaya Inc. All rights reserved.2 Get in Shape Promotion Introduction to Avaya Aura Program Overview Product Offer Sales Incentive Communication and Lead Generation Campaign Results Tracking Agenda
© 2009 Avaya Inc. All rights reserved.3 introduction to Avaya Aura
© 2009 Avaya Inc. All rights reserved.4 Avaya Aura Avaya is announcing the launch of a new era of business communications with Avaya Aura, a breakthrough architecture that easily integrates communications across multi-vendor, multi-location and multi-modal businesses. Avaya Aura radically simplifies complex communications networks, reduces infrastructure costs and quickly delivers voice, video, messaging, presence, Web applications and more to employees anywhere. Avaya Aura will be available globally in May 2009. Please find sales toolkit, press releases, videos and training information about this launch at: http://portal.avaya.com/ptlWeb/market/CS20092278738191059 A New Era of Business Communications
© 2009 Avaya Inc. All rights reserved.5CONFIDENTIAL © 2009 Avaya Inc. All rights reserved.5 Business User Communications Architecture Intelligent Access and Enterprise Application Integration Collaboration and Interaction Solutions Core Communication Services Communication Infrastructure Performance Analytics End to End Management Security and Serviceability Multivendor Integration Avaya Aura System Manager Session Manager Application Enablement Presence Communication Manager Avaya Aura Avaya one-X ® Avaya Modular Messaging Avaya Meeting Exchange Avaya Video Telephony more… Avaya Voice Portal Avaya Interaction Center Avaya Proactive Contact more… Avaya Integrated Management Site Administration Performance & Administration Network Management more components… Avaya IQ System Manager is critical to Avaya Aura System. The word Services is omitted in this higher level picture, but otherwise the categories shown here correspond to underlying component names. Not all components are shown at this level. Avaya one-X® is a key entitlement of Avaya Aura but is a separate product with its own name.
© 2009 Avaya Inc. All rights reserved.6CONFIDENTIAL © 2009 Avaya Inc. All rights reserved.6 Avaya Aura Naming Usage Full proper name for standalone or initial use where product context is not already established Follow-on and common usage when context has been established. Unless shown, Avaya cannot be a prefix here. Abbrev. Avaya Aura none Avaya Aura Communication ManagerCommunication ManagerCM Avaya Aura Session ManagerSession ManagerSM Avaya Aura SIP Enablement ServicesSIP Enablement ServicesSES Avaya Aura Communication Manager MessagingCM MessagingCMM Avaya Aura Presence ServicesPresence ServicesPS Avaya Aura Application Enablement ServicesApplication Enablement ServicesAES Avaya Aura System Manager System ManagerSMGR Avaya Aura Media Services (not being announced in March) Media Services Avaya Aura System Platform (not being announced in March) System Platform Other related solutions Avaya one-X ® Avaya one-X ® (one-X alone not allowed) none Avaya one-X ® Portal (etc for other family components) Avaya one-X ® Portal or Portal Avaya Integrated Management Site Administration (etc for other family components) Site AdministrationSA
© 2009 Avaya Inc. All rights reserved.7 promotion overview
© 2009 Avaya Inc. All rights reserved.8 Get in Shape Promotion This promotion is focused on upgrading legacy Avaya platforms and earlier releases of Definity, Communication Manager, and Contact Center solutions to current releases allowing the Avaya customers to take advantage of the new SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X Unified Communications interfaces. The promotion provides additional benefits when upgrading 3 or more platforms simultaneously or purchasing the Software Support plus Upgrade (SSU or JSD SSU) option which protects the customers investment for 3 years. Avayas Intelligent Communications vision is to embed communications right into the heart of our customers business. Avaya AuraTM sets the foundation for this vision. Welcome to the next generation of Communications! Promotion Effective Dates All orders involving promotional items must be placed with Avaya entity or Avaya Distributor by August 31st, 2009. This offer is valid for Southern Cone and VECCA Region countries only. Summary
© 2009 Avaya Inc. All rights reserved.9 key messages
© 2009 Avaya Inc. All rights reserved.10 Get in Shape Program Leverage the Spring Launch and Avaya Aura as the next generation of enterprise communications Avaya Aura is revolutionary, evolutionary and is changing how communication solutions are architected Next generation Avaya Aura capabilities include SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X Unified Communications interfaces. Enable Business Agility, Extreme Cost Reduction Welcome to the Next Generation! Key Messages
© 2009 Avaya Inc. All rights reserved.11 Introducing Avaya Aura A New Era in Business Communications Innovation Made Simple – Streamlined unified communication, user-centric, enterprise-class – Ubiquitous communications applications in multi-vendor environments – Orchestrated by new centralized function: Multimodal Session Manager Dramatically reduced costs and network complexity – Increased corporate agility and end user productivity through rapid application development and deployment – Deploy-once, extend-anywhere applications that are vendor-agnostic, location-independent Ensuring the flexibility for tomorrow – Profile-based application deployment giving users rapid, easy access whatever their device, location or network – Broad portfolio of innovative, open-standards-based applications Be more agile than competitors, Emerge stronger for the future 11
© 2009 Avaya Inc. All rights reserved.12 pricing
© 2009 Avaya Inc. All rights reserved.13 Get in Shape Promotion The BusinessPartner must be an Avaya Authorized, Silver, Gold, or Platinum BusinessPartner to be eligible to participate in this promotion. All orders to Avaya (from either, a distributor, if the BusinessPartner purchase from a distributor, or the BusinessPartner, if the BusinessPartner purchases directly from Avaya) will have to be accompanied by the Non-Standard Pricing Authorization approval. Purchase Orders for Hardware or Software not covered in this Promotion need to be ordered separately. This promotional discount can not be combined with any other discount or promotional offer Terms and Conditions
© 2009 Avaya Inc. All rights reserved.14 Get in Shape Promotion Pricing SolutionDiscount MPG  Unified Communications Solutions Communication Manager Single or Multi-Release Upgrades to Release 5.X from DEFINITY G3csi, G3si & G3r of previous Communication Manager releases (applicable for Software and Hardware directly related with the Upgrade or Migration. The discount does not apply for additions; additions must be purchased at regular price.  35% A1, IG, IH, QM, DA, DU, DB, IS SIP Enablement Services (SES) upgrades or new SES purchased simultaneously with a Communication Manager upgrade to last release 35%A1, DA Modular Messaging migrations from Definity Audix, Intuity Audix Map 5/40/100 or Octel. The discount applies ONLY for Mailbox licenses; the discount is given automatically by ASD.  MMIP Offer provided by ASD Contact Center Solutions Call Center Licenses Upgrade to Release R5.X40%CR CTI Upgrades and Migrations from MAP D to AES (Software and Hardware) 30%NH Proactive Contact upgrades to R4.X (Software and Hardware)30%P2 CMS upgrades to Release 15.X (Software and Hardware)30%CL, QW New IQ purchased at the same time with a CMS upgrade to Release 15.X to complement the existing CMS reports; or purchased at the same time with a Communication Manager upgrade to replace an existing CMS. 45%CL Voice Portal Migrations to R 5.X from Conversant MAP 5/40/100 or IR. The discount applies ONLY for VP Port Licenses; the discount is given automatically by ASD. VP Migration provided by ASD Interaction Center Upgrades to Release 7.X45%QQ Additional Price Reduction  Additional Price Reduction to each solution when upgrading 3 or 4 solutions to last release (CM, MMM, Call Center, CTI, CMS, VP, etc.) AND purchasing SSU or JSD SSU either Pre-paid or Annual paid. 3% Additional Price Reduction to each solution when upgrading 5 solutions or more to last release (CM, MMM, Call Center, CTI, CMS, VP, etc.) AND purchasing SSU or JSD SSU either Pre-paid or Annual paid. 5%
© 2009 Avaya Inc. All rights reserved.15 Get in Shape Promotion Pricing  Applicable to either SS or SSU customers; the CM Upgrade SW licenses are cheaper when going with SSU compared to if the customer goes with SS only.  Modular Messaging Incentive Program (MMIP) offers 50% discount on MM mailbox licenses when migrating from other messaging platform, minimum 200 Users. The MMIP program can be accessed through the MM Programs tab in the Modular Messaging configurator in ASD. When using this program you do not need to apply any additional discount to the prices given by ASD. This discount is applied automatically by ASD.  The AES discounts apply when the customer is replacing an existing Avaya CTI environment. New AES solutions are required to be purchased at standard pricing.  The additional price reduction does not apply for Modular Messaging. However the Modular Messaging can be counted as a solution in order to apply the additional price reduction.  All discounts are off regular purchasing price. For example, if a BusinessPartner purchases a system at a regular price of $100, when applying the Call Center 40% discount, the promotional price will be $60. Please refer to this promotion presentation to get examples on how to apply the promotion discounts and additional price reductions when purchasing 3 or more upgrades.  The promotion discounts can be applied only to these Material Product Groups (MPG).
© 2009 Avaya Inc. All rights reserved.16 Get in Shape Promotion How to apply the promotion discounts when upgrading 1 or 2 solutions If your cost is based on a Discount over GPL or RPL 1. Apply first your discount to get your Regular cost (UPL) GPL$1,000.00 Regular discount30% Regular cost (UPL)$700.00 2. Apply the Promotion Discount over your Regular cost (UPL) Call Center Discount40% Regular cost (UPL)$700.00 Promotion Discount40% Promotion Cost$420.00 How to apply the promotion discounts when upgrading 3 or more solutions Example: Upgrade of Communication Manager, Call Center, CTI and Messaging Total solutions being upgraded:4 Including SSU for all solutions?YES Additional Price Reduction that applies:3% 3. Apply the Additional Price Reduction Discount Call Center Discount40% Call Center discount with Additional Reduction (40%+ 3%)43% Regular cost (UPL)$700.00 Promotion Discount43% Promotion Cost$399.00
© 2009 Avaya Inc. All rights reserved.17 Get in Shape Promotion Modular Messaging Incentive Program Insert seats number Go to MM Programs
© 2009 Avaya Inc. All rights reserved.18 Get in Shape Promotion Migration to Voice Portal configuration
© 2009 Avaya Inc. All rights reserved.19 Get in Shape Promotion VPNremote User License for 4600 IP Telephones is now available as a free download at http://support.avaya.com. http://support.avaya.com 5 Free Video licenses for One-X Communicator. Material Code 223620 in quantity 5. FREE UC All Inclusive licenses, apply ONLY ONE of these offers per system upgrade or migration: – Get 5 Free UC All Inclusive licenses if upgrading to Communication Manager Standard Edition with SS. Material Code 218730 in quantity 5. – Get 10 Free UC All Inclusive licenses if upgrading to Communication Manager Standard Edition with SSU or JSD SSU. Material Code 218731 in quantity 10. – Get 10 Free UC All Inclusive licenses if migrating a legacy messaging system to Modular Messaging. Material Code 218731 in quantity 10. – UC All inclusive licenses for ALL system ports when upgrading to Communication Manager Enterprise Edition Release 5.X. Material Code 218749. – The applications included in the UC All Inclusive license are: Promotion Benefits Avaya one-X CommunicatorAvaya one-X PortalAvaya one-X Mobile Extension to CellularAES for MS OCS & IBM Lotus Sametime
© 2009 Avaya Inc. All rights reserved.20 Get in Shape Promotion One 25 Faceplates package FREE when purchasing 25 9600 Series Telephones or more with the Upgrade to Communication Manager. Available in: Red, Blue, Yellow, Silver and White. Promotion Benefits
© 2009 Avaya Inc. All rights reserved.21 Get in Shape Promotion FREE Rotating Ads IP Phone Application Package. You can use the Rotating Ad application to display ads on your IP phone screen and generate additional revenue or simply to communicate important messages within your organization. To obtain the FREE Rotating Ads IP Phone Application, please send an email with the subject line of Rotating Ads with your name and phone number to email@example.com. The Rotating Advertisement phone application can be used by within a number of industry verticals, including: – Hospitality – lease display space to partner services such as car rental agencies, travel agencies or local retailers. – Retail – send in-store sales and cross promotional information to customer service phone displays – Higher Education – lease advertisement space on campus phones to campus vendors such as food, banking or retail services – Enterprise - deliver messages to your employees through out the day; motivational messages, reminders of key goals for success Promotion Benefits
© 2009 Avaya Inc. All rights reserved.22 Communication Manager 5.X on S8300C Server Cost-Effective SIP Offer for Small / Mid-Markets and Remote Offices CM 5.X installation CD automatically installs SIP Enablement Services (SES) component – Primary Controller only – LSP is NOT supported – S8300C only – CM 5.0 on S8300A/B will not install SES SES component can be enabled/disabled similar to IA770 component CM 5.X on S8300C supports 100 SIP stations and 450 total stations
© 2009 Avaya Inc. All rights reserved.23 Get in Shape Promotion All Communication Manager R5.2 upgrades to S8300, S8400, S8500C or S8510 will be entitled to the Avaya Communication Manager Messaging Application (formerly IA770). First 500 mailboxes are entitled, additional mailboxes require a purchased license. Promotion Benefits CMM Release 5.2 Maximum Capacities Server Platform S8510S8500CS8400xS8300x Subscriber Mailboxes6,0005,000900450 IP trunk Call Answer Ports210802012 IP Trunk Total Ports2501203018 IMAP4 Sessions2,000 300200 MCAPI (f.k.a. IMAPI) Sessions128 TTS Sessions30 128
© 2009 Avaya Inc. All rights reserved.24 Get in Shape Promotion The regular Partner Support Service (Hardware Support, Software Support and Software Support plus Upgrades; JSD or FSD) fees will apply according to the existing rules in each country. Services
© 2009 Avaya Inc. All rights reserved.25 Get in Shape Promotion These are documents focused on giving a business sense on reasons why to Get in Shape, upgrading and implementing new technologies. – Top 10 reasons to upgrade to Avaya CM and implement IP Telephony – Top 10 reasons to Implement IP Telephony https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTE4 – Top 10 Considerations when Planning your Contact Center Strategy https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0ODE0 – Top 10 Reasons to Consider Avaya for Your Unified Communications Needs https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTQ2NjA5 Top 10 reasons…
© 2009 Avaya Inc. All rights reserved.26 Get in Shape Promotion These are documents focused on giving a brief and illustrative guidance on the migration paths for most of Avaya legacy platforms, helping you to decide which new solution should be proposed. – Legacy Telephony Platform Migration Paths https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTAz – Legacy Messaging Migration Paths https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTAy – Legacy Customer Service (Contact Center) Migration Paths https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTY0NTA0 Migration paths…
© 2009 Avaya Inc. All rights reserved.27 Get in Shape Promotion These are documents focused on giving a brief overview on new features announced on recently released version of most of Avaya solutions. – Communication Manager https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTYwNzM2 – Communication Manager 5.0 Presentation https://partner.avaya.com/ptlWeb/getfile?docID=MDAzNzY3MjE5 – Modular Messaging https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDQxNDA5 – Call Center and CMS Reasons to Upgrade https://partner.avaya.com/ptlWeb/getfile?docID=MDAzOTI2NDE1 – Call Center https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE1MTE2 – CMS https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDEyNzk0 – IQ https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE1MjQ4 – Proactive Contact https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDE2MjY5 – Voice Portal https://partner.avaya.com/ptlWeb/getfile?docID=MTAwMDQwNTk0 – Interaction Center https://partner.avaya.com/ptlWeb/getfile?docID=MDAzODA2NTM1 What is new…?
© 2009 Avaya Inc. All rights reserved.28 Get in Shape Promotion These are documents & links focused on giving a brief overview on the features announced on each released version of most of Avaya solutions. – Communication Manager, History of Releases https://partner.avaya.com/ptlWeb/getfile?docID=MDAzNzY4MDU1 – Communication Manager https://partner.avaya.com/ptlWeb/bp/products/P0001/ReleaseHistory – 9000 Series Telephones https://partner.avaya.com/ptlWeb/bp/products/P0446/ReleaseHistory – Modular Messaging https://partner.avaya.com/ptlWeb/bp/products/P0042/ReleaseHistory – Call Center https://partner.avaya.com/ptlWeb/bp/products/P0009/ReleaseHistory – CMS https://partner.avaya.com/ptlWeb/bp/products/P0030/ReleaseHistory – IQ https://partner.avaya.com/ptlWeb/bp/products/P0480/ReleaseHistory – Proactive Contact https://partner.avaya.com/ptlWeb/bp/products/P0352/ReleaseHistory – Voice Portal https://partner.avaya.com/ptlWeb/bp/products/P0407/ReleaseHistory – Interaction Center https://partner.avaya.com/ptlWeb/bp/products/P0243/ReleaseHistory Release History…
© 2009 Avaya Inc. All rights reserved.29 Get in Shape Promotion These are links that consolidate all the collaterals, brochures, success stories, sales & customers presentations, etc. for each of the Avaya solutions. – Avaya Aura https://partner.avaya.com/ptlWeb/bp/products/P0540/AllCollateral – Communication Manager https://partner.avaya.com/ptlWeb/bp/products/P0001/AllCollateral – SIP Enablement Services (SES) https://partner.avaya.com/ptlWeb/bp/products/P0276/AllCollateral – Modular Messaging https://partner.avaya.com/ptlWeb/bp/products/P0042/AllCollateral – Call Center https://partner.avaya.com/ptlWeb/bp/products/P0009/AllCollateral – Avaya Enablement Services (AES) https://partner.avaya.com/ptlWeb/bp/products/P0358/AllCollateral – CMS https://partner.avaya.com/ptlWeb/bp/products/P0030/AllCollateral – IQ https://partner.avaya.com/ptlWeb/bp/products/P0480/AllCollateral – Proactive Contact https://partner.avaya.com/ptlWeb/bp/products/P0352/AllCollateral – Voice Portal https://partner.avaya.com/ptlWeb/bp/products/P0407/AllCollateral – Interaction Center https://partner.avaya.com/ptlWeb/bp/products/P0243/AllCollateral Collaterals, brochures, case studies, presentations, sales tools…
© 2009 Avaya Inc. All rights reserved.30 Get in Shape Promotion These are links focused on consolidating Sales and Technical presentations, plus access to formal training and courses for most of Avaya Solutions. – 2009 Spring Launch Page https://partner.avaya.com/ptlWeb/bp/market/CS20092278738191059 – Spring 2009 GCS Technical Transfer Presentations https://partner.avaya.com/ptlWeb/bp/spCP/CS20052995111126018/C200912610 592867049/SN200872995152562032/SN2009126112352569097 https://partner.avaya.com/ptlWeb/bp/spCP/CS20052995111126018/C200912610 592867049/SN200872995152562032/SN2009126112352569097 – Anatomy of a Successful Cut (Tech Transfer Presentations and other useful technical documents) https://partner.avaya.com/ptlWeb/bp/spCP/CS20052995111126018 – Avaya University Sales, Design and Implementation/Maintenance Training https://www.avayau.com/ Training…
© 2009 Avaya Inc. All rights reserved.31 Get in Shape Promotion Jan Michael de Kok, Consulting Business Manager, firstname.lastname@example.org email@example.com Andres Ramirez, UC Platforms Solutions Marketing Manager, firstname.lastname@example.org@avaya.com Contacts
© 2009 Avaya Inc. All rights reserved.32 thank you
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