3ValuesOur Executive Management views Safety Performance as a Leading Indicator of Project Management Performance with strong correlation to Quality, Schedule, Productivity, and Financial Success.
4Values Safety DIVERSITY Integrity and Candor Competence and ProfessionalBehaviorAccountabilityandResponsibilityCooperationandEfficiencySafetyDIVERSITY
5GoalOur Goal: Through the Continuous Improvement Process, Achieving and Sustaining Zero Accidents.
6Modern day construction hard hat use at Hoover Dam HeritageModern day construction hard hat use at Hoover Dam
7Program Scope/RiskHigh-hazard activities in execution of operations, construction, remediation, demolition and mining31,800 total managed workforce50,000 new project workers on annual basis90 million hours total managed exposureAverage age >51, 40% have multiple prescription drugs for physical limitationsDynamic scheduling of workforce and subcontractorsEnvironmental physical/stress/exposures7
8Diverse Markets, Complex Projects, Extreme Conditions Kapuskasing Phosphate Mine O&MArctic conditions: temperatures can fall to –56° CSt. Lucie Nuclear Plant Steam Generator ReplacementHeavy equipment replacement under radioactive conditionsWaste Isolation Pilot Plant O&MRadioactive waste storage, nearly a half mile undergroundHolcim Cement PlantWorld’s largest single-clinker production line8
9Diverse Markets, Complex Projects, Extreme Conditions Olmsted Locks and DamProducing 47 concrete shells; largest weighing 4,000+ tonsSan Cristóbal Silver/Lead/Zinc MineHigh-altitude working environment; indigenous workforceSavannah River Site – Defense Waste Processing FacilityTreatment and disposal of radioactive liquid wastesMonroe Power Plant AQCS RetrofitConstruction of scrubbers and new 580-foot chimney9
10Program Scope/Risk Security in Iraq 19,800 clients moved 20 Million Hours2 million road miles traveled272 incidents without injuries (small arms, IED, vehicle born explosives and RPG)10,000 protective security detail sorties, 900 security operatives19,800 clients moved110 attacks by small arms and indirect fired mortar rocketsProtective DetailVehicleBadji CampCamp
11Number of Incidents per 100 Employees/Per Year How Safe Are We?Days Away Case RateNumber of Incidents per 100 Employees/Per Year
12Division Performance 0.57 EMR 85% of Sites – No Recordable Injuries 95% of Sites – No Days Away InjuriesPresident’s Awards: 275 since 2000, 600 Million HoursWorkers’ Compensation costs funded by the Division have been reduced by 85% from 2000 to 2010.
13Talent 1,050 International ES&H Professionals 1,100 Domestic ES&H Professionals1,050 International ES&H Professionals2,500 Safety Trained Supervisors Certified - (STS-C) Supervisors.50% of All STS from are URSFirst international STS – 50 Egyptian Nationals.
14Market LeadershipWashington Group America’s Safest CompaniesSavannah River Site America’s Safest CompaniesRust Constructors America’s Safest CompaniesURS Washington Division America’s Safest CompaniesTom Zarges – NSC 2009 “CEO’s That Get It”
15Market Leadership DOL - OSHA VPP Star Sites First 4 of 5 DOE Rocky Mountain ArsenalNASA White SandsMonsantoPort WashingtonBoise Corporate OfficeAnnistonUmatillaPine BluffOlmstedLockheedSavannah RiverWest ValleyINELWIPPWeldon SpringsHanford
171st E&C Company in OSHA VPP “Corporate Pilot” Market Leadership1st E&C Company in OSHA VPP “Corporate Pilot”VPP Approval for Company Wide Programs5th Company Overall
18Construction Safety Excellence Awards Market LeadershipConstruction Safety Excellence AwardsAssociated General Contractors (AGC)Heavy Civil Division – Infrastructure Business Unit2004, 2008, 20112011 Grand AwardABC (Associated Builders and Contractors)Rust Constructors2004, 2005, 2006, 2007, 2008, 2009, 2010ROSPA (Royal Society for the Prevention of Accidents)12 Years Gold3 Years President’s (2009, 2010, 2011)
19OSHA Alliance Agreement Market Leadership1st Company to signOSHA Alliance Agreement
20CultureSafety is a core value and must be led and demonstrated from the top, with input and support from employeesExecutive Management: Sets the Cultural ToneSafety is everyone's personal responsibilityChampionsTeamsWorkers: Work Planning, Peer Observing, TrainingPeers
22Core Value ES&H Composite Metric Overall WeightingMetric WeightingMetricWt.%ScoringPointsL E A D I N GCulture Scores2510 points Improvement 5 to 9 points Improvement25 15Self Assessment90 to 100% 80 to 89%Audits1090 to 100%Observations10 5LeadingIndicatorsExceed TargetMeet TargetNear Misses5Meet Reporting TargetLAGINTRIRDAC100%100%75%50%40%30%10%5%0%20%15%CultureScoreSelf AssessmentComplianceObservationsIniativesNear MissesTRIRDACLeadingMetrics15%LaggingMetrics0%Scoring95–10090–9485–8980–84
232011 Safety Metrics Leading Indicators Measure CONFIDENTIAL PRIVATE INFORMATION2011 Safety MetricsLeading Indicators MeasureSafety Management Systems implementationEmployee engagement / participationProject field conditions related to OSHA requirementsEmployee behaviors / perceptionsSafety CultureUsing Leading Indicators to Enhance PerformanceProvide real time measuresIdentifies potential problem areas in many cases before incidents occurProvides projects with improvement solutions2010 Safety Leading Indicators23
24Category Descriptions CONFIDENTIAL PRIVATE INFORMATIONCategory DescriptionsObjectivesEmployee Development / Participation (P)Attend Webcasts Human Performance ToolsProject Real Time Measures- Conditions Assessment – Actual Score / 138 Checkpoints- Safety Management Systems Self Assessment – Actual Score / 216 checkpoints- Perception Survey- Behavior Safety ProgramKey TasksObtain STS Certification – Complete Safe Driving CourseBest PracticeswPersonal Safety Action Plans (P) Stretch / FlexPre-tasks Briefs Supervisor Inspections (P)Safety Bulletin Board Learning LabMentoring Program (P) Safety Committee (P)Safety Steering Committee (P)2010 Safety Leading Indicators2424
26Division Leading Indicators Executives Attain STSExecutives Make Employee ContactsProject Managers Conduct Monthly Safety WalksProject Managers involved in New Employee OrientationSites Conduct OSHA VPP Self AssessmentsSite Supervision Participate in Monthly Webcasts
27Division Innovative Initiatives Safety Considerations in DesignVoluntary Protection ProgramsCultural Gap Analysis ResultsEmployee Safety Engagement SurveysSafety Learning LabsStretch and FlexWorksteps – Fitness for DutyPeople Based Safety – Peer to Peer Observation
29“Safety Considerations in Design” Innovation“Safety Considerations in Design”16 Hour Class For:EngineersDesignersEstimatorsContract AdministratorsProcurement ProfessionalsTrained Exxon Mobile and NASA!Over 2,000 Trained Over the Last 3 Years
32Cultural Gap Analysis Program The Cultural Gap Analysis Program:Serves as an evaluation tool for the Safety CultureMeasures safety-system effectivenessQualityConsistencyDepthIdentifies strengths and weakness (GAPs)LeadershipGoalsBeliefsEthicsImplementationCommunicationOperationsAccountabilityBelongingInvolvementCredibilityGrowthMeasurementSupervisor Impact
33Current Survey for Employee Engagement Our Current Culture Is?97% Believe Senior Mgt is Serious About Safety92 % Feel They Receive Quality Training to do Job96% Respect Their Supervisor as a Leader95% Would Recommend a Friend to Work Here95% Are Proud to Work with Washington DivisionCurrent Survey for Employee Engagement
34Innovation Safety Trained Supervisor (STS) Construction General IndustryPetro/ChemicalMiningCouncil on Certification of Health, Environmental and Safety Technologists (BCSP)
35THE SINGLE BEST ACTIVITY WE HAVE USED TO IMPROVE SAFETY CULTURE STSA Safety Certification for New Safety Professionals:Completes 30 Hours Safety Related TrainingTwo Years Experience in IndustryOne Year Experience in SupervisionTHE SINGLE BEST ACTIVITY WEHAVE USED TO IMPROVE SAFETY CULTURE
36Culture Safety Trained Supervisor (STS) Certification STS utilized as the platform for our cultureSTS is a Safety Certification for non safety professionalsSafety training and knowledge retention is path to supervisor involvementCertification process validates supervisor’s knowledgeRecertification process provides continued learningSupervisor utilizes safety as a resourceSupervisors sign an ethics statementSupervisors make “Safety” based decisions2,500 Safety Trained Supervisors50% of all STS are URS employees50 Egyptian nationals – First International STS13 Sellafield Employees – First UK STS (June 28, 2010)
39Practices Participation in Professional Organizations: Board of Certified Safety Professionals (BCSP)Council on Certification of Health, Environmental and Safety Technologists (CCHEST)American Society of Safety Engineers (ASSE)Associated General Contractors (AGC)National Institute for Occupational Safety and Health (NIOSH)Utilize organizations as opportunities for professional development
40Support for Young Professionals PracticesSupport for Young ProfessionalsASSE ScholarshipInternshipsCo-Sponsor ASSE “Future Safety Leaders”University Advisory Boards
41Community Outreach Safety Fest of the Great Northwest Free Safety Training6,650 People11,479 Seats460 ClassesJoint activity URS, OSHA & AGCPublic Schools Safety InspectionsVocational Education Instructors10/30 Hour Safety Training
45Executive Expectations New Employee Orientations lead by PMStart Meetings with a Safety TopicJHA for Every TaskStretch and Flex Each MorningImmediate Notification of Injuries/Serious IncidentsPM’s Present Lessons Learned At Staff MtgsComplete Senior Management ChecklistSupervisors Achieved STS
47PSAP PurposeTo reduce your personal exposure and that of those around you to risks associated with an unsafe environmentWhy do you need a PSP? Bechtel is concerned about each of it’s employees personal exposure to themselves and those around them; and is focused on reducing the risks associated with an unsafe environment. Whether you are at work or home or anywhere in between, we want you to be safe. You – our employees – are our greatest asset and we want to protect that.
48Bradley D. Giles URS Corporation 2010 Personal Safety Action Plan Develop and implement leading indicators and metrics to support the continuous improvement processDevelop and implement peer to peer observation programDiscourage use of cell phones while driving for colleagues and familyWear a helmet when motorcycling and skiingWalk an average of 30 minutes per dayLose 10% of weight through exercise and dietBradley D. GilesVice President – Environmental, Safety & HealthURS Corporation
49Personal Risk Manager The Approach The card is a tool you can personally use to measure risk.Risk is a personal perception. That’s why some people sky dive while others won’t.Whether we take the “risk” or not is based upon our perception of the risk level, our control of the variables, and the potential outcome of the event.This tool gives you the ability to “qualify” if the risk of a job task is extreme or low and it provides a checklist for assessing and correcting risk factors.
50Personal Risk Management: Basic Components Personal safety comes down to basically three components:Recognizing the hazard and conditions that could lead to an incident.Assessing the potential consequences of an activity.Controlling the hazard and thus eliminating or reduce the risk.
51Return on Investment 18 employees involved in Days Away Case in 2010. Injury statistics lowest in Company history and better than CIIWorkers compensation costs reduced 85%85% work without “Recordable” injury.95% work without a “Days Away” injury.
52Recipe for Safety Improvement Ingredients:Measure Culture – Employee EngagementSelf Assessment – Lets Be Honest with OurselvesExternal Audit – Fresh Eyes / Are You in ComplianceSafety Observation Programs – Peer to Peer CommunicationLeading Indicators – Management and Employee InvolvementNear Miss Reporting – Correcting and PreventingOutcome:Zero Incidents.52
53What can occur when you become overconfident that all the hazards have been identified