Presentation on theme: "Dr. Patrick Alain T. Azanza UP College of Education"— Presentation transcript:
1 Dr. Patrick Alain T. Azanza UP College of Education Beyond Carrot and Stick: TQM Motivation Factors in Philippine Maritime SchoolsDr. Patrick Alain T. Azanza UP College of Education
2 Table 1. Regional Location of the Respondent Maritime Schools ________________________________________________________________Regional Location f %RegionRegionRegionRegionRegionRegionRegionRegionRegionRegionNCRCARAGATOTAL
3 Table 2. Ownership of Respondent Maritime Schools _________________________________________________Type of Ownership f %PrivatePublicTOTAL
4 Table 3. Classification of Respondent Maritime Schools_________________________________________________Status/Classification of Maritime Schools f %VocationalCollegeUniversityTOTAL
5 Table 4. Rewards Adopted by Maritime Schools in the Philippines ______________________________________________________Rewards Implemented f %Formal commendation and recognitionCash incentivesPromotions in rank and salaryTraining/scholarship grantsTravel/research grantsTOTAL
6 Table 5. Sanctions Adopted by Maritime Schools in the Philippines ____________________________________________________________Sanctions Implemented f %Warning/ReprimandSuspension from workNon-renewal of contractAssignment to lower jobFreezing of promotionTOTAL___________________________________________________________
7 Table6. Extent of Assessment of Rewards and Sanctions ___________________________________________Variables Mean SDRewards and Incentive Scheme for PerformersSanctions to Non-Performers_____________________________________________
8 Table 7. Regression on TQM Implementation ____________________________________________________________Independent Variable B beta Significance LevelSystem and procedures for auditSystem and procedures fordocumentation for student-relatedprocessesInvolvement in planning processMotivation factors (rewards andsanctions)(Constant)R square = Adjusted R square = F= Sig of F = .000
9 Table 8. Regression on Resolving Complaints in TQM Implementation ____________________________________________________________Independent Variable B beta Significance LevelSystem and procedures fordocumentationfor student-relatedprocessesInvolvement in planning processMotivation factors (rewards & sanctions)GenderInvolvement in TQM planning(Constant)R square = Adjusted R square = F= Sig of F = .000
10 Table 9. Regression on Preventive Actions in TQM Implementation ___________________________________________________________Independent Variable B beta Significance Level____________________________________________________________System and procedures for auditInvolvement in planning processJob PositionMotivation factors (rewards & sanctions)(Constant)R square = Adjusted R square = F= Sig of F = .000
11 Table 10. Other Motivation Factors Identified by Respondents ________________________________________________________________Motivation Factors f %Hiring of qualified and expert membersof the TQM team with ability to participateactively and contribute positively to TQMimplementationUse of suitable instructional materials toFilipino students to generate more challengeamong faculty and staff who find themmore relevant in maritime educationTop management support for technologyInvestments and maritime simulationequipmentCommitment of other faculty and staff andother personnel to TQM objectivesConsistent policies of CHED, TESDA, MARINA,MTC, DOTC and PRC on maritime educationTOTAL
12 Summary and Conclusions Maritime schools in the Philippines adopt TQM motivation factors which are a combination of rewards and sanctions.Based on the results of the regression analysis, the motivation factors adopted by Philippine maritime schools are significantly related to the successful implementation of TQM. There is a direct relationship between the motivation factors and the TQM implementation of maritime schools.Beyond the mere adoption of TQM motivation factors, the respondents emphasized more strategic means of enabling faculty and staff to perform better and work more efficiently for the successful implementation of TQM in the maritime school system.
13 Summary and Conclusions It is important for top management to recognize the expertise of faculty and staff and involve them in the planning and conceptualization stages of any TQM initiativeAs shown in the result of the study, the respondents place more importance in the formal commendation/ recognition rather than the monetary or cash incentives.Following Vroom’s expectancy theory, it appears that the respondents are expecting more of the intrinsic reward of work satisfaction rather than the mere extrinsic rewards of money,In Maslow’s hierarchy of needs, it appears that the level of motivation of respondents give more importance on self-actualization of maritime faculty and staff. It reflects the desire for professional fulfilment of maritime personnel.There is the inherent desire for them to be involved in the planning and conceptualization stage of TQM initiatives.
14 Summary and Conclusions HR department must recruit competent members of the TQM team and for top management to support the maritime technological and developmental aspects in order to meet TQM objectives.From the point of view of Herzberg’s hygiene-motivation theory, the top management of maritime schools must not only provide ‘hygiene’ factors to avoid employee dissatisfaction, but must also provide motivation factors intrinsic to the work itself in order for employees to be satisfied with their jobs and become more positively motivated to do their share in meeting the TQM objectives of the maritime schools.Maritime schools must concentrate on effective motivation factors that will allow faculty and staff to be fully engaged in their fulfilment of tasks and responsibilities in relation to the successful implementation of TQM.The package of rewards in maritime school administration should be rationalized for effect in influencing commitment and performance during TQM implementation.
15 RecommendationsThe maritime faculty and staff desire a professional team that will positively work with them in the process of meeting TQM objectives. It is important that the HR department and top management recruit the right people with the proper competencies required in the implementation of TQM in maritime schools because it contributes a lot to the motivation of maritime faculty and staff when they work with competent members of the TQM team.There is a need to recognize the “bottoms-up” approach to the planning and revision of TQM initiatives. There is the pronounced desire among professional maritime faculty and staff to share their expertise in this aspect and this will make them more engaged and increase their motivation in the successful implementation of TQM within the school organization.Lastly, a study must be conducted on how to rationalize and unify the government agencies involved in maritime education such as the CHED, TESDA, MARINA, DOTC, MTC and PRC in order to avoid conflict and confusion with regard to policies and pronouncements of the said agencies which relate to maritime education, and therefore cause demoralization and de-motivation among maritime professionals.