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Making An Impact Transportation Demand Management in Arlington County, Virginia ACT Canada Conference Toronto November 18, 2009.

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Presentation on theme: "Making An Impact Transportation Demand Management in Arlington County, Virginia ACT Canada Conference Toronto November 18, 2009."— Presentation transcript:

1 Making An Impact Transportation Demand Management in Arlington County, Virginia ACT Canada Conference Toronto November 18, 2009

2 Arlington, Virginia USA 66 sq. km. (26 sq. miles) in area including federal lands66 sq. km. (26 sq. miles) in area including federal lands Located in the core of the Washington region (over 5 million residents, 3 million jobs and 3,000 sq. km. of urbanized area)Located in the core of the Washington region (over 5 million residents, 3 million jobs and 3,000 sq. km. of urbanized area) 200,000 residents200,000 residents 200,000 workers200,000 workers Location for significant regional and federal facilities such as National Airport and the PentagonLocation for significant regional and federal facilities such as National Airport and the Pentagon

3 Three Rreasons for Our Success: TDM is the Software that Makes the Countys Transportation Hardware Work Smart Growth High Density TOD Transportation Facilities & Services TDM: Information, Assistance, and Incentives

4 Smart Growth in the R-B Corridor Smart growth encourages development around transit stations M M M M M Lower Density Zoning Lower Density Zoning

5 Each Day Arlington County Commuter Services Removes 38,000 Vehicles from the Regions Roads 19,000 trips each way are shifted to transit, carpool, vanpool, telework, biking and walking For comparisons of scale: –VRE (heavy rail) = 8,000 Trips each way –MARC (heavy rail) = 16,800 Trips each way

6 How Arlington Practices TDM We make it EASY to chose alternatives to driving alone

7 7 Arlington County Commuter Services (ACCS) Single TMA operated by Arlington County 3 full-time County employees 45 full-time contracted employees

8 We operate 4 fixed Commuter Stores ® and 1 Mobile Commuter Store 8

9 We operate a Commuter Information Center that did $13 million in sales in 2008, fulfilling 29,000 information requests. 9

10 10 Arlington Transportation Partners (ATP) is our employer services outreach. They reach: 582 businesses 124,000 employees 62% of employees in Arlington

11 We run award winning marketing campaigns each year to promote TDM awareness 11

12 Internet Services: We run 15 websites and blogs that reach 3500 people each day

13 We have a warehouse that distributes all of the regional transportation information. We put bus schedules, maps and information at all bus stops.

14 Special Initiatives Real-time schedule displays Car Sharing Walk Arlington Bike Arlington

15 ACCS Funding ACCS budget in 2008 - $6.5 M Revenues: 48% Federal CMAQ, 26% State grants, 13% County, 13% ACCS sales Expenditures: Retail ATP Marketing Call/dist

16 TDM for Development

17 TDM for Site Plan Development Site Plan Process: Arlington Countys mechanism for granting extra density in exchange for development proffers. Limited to areas with planned or good existing transit infrastructure. Goal: dense, walkable, mixed use, urban villages.

18 TDM for Use Permits TDM measures are required for use permits if the developer wants an exception to the zoning code such as reduced parking even if there is no increase in density.

19 TDM in Arlington is Based on Standard Measures Rather than Performance. Saves money for the developer and the County Less cumbersome

20 Critical Elements for TDM Political support Enforceable language Frequent monitoring

21 Political Support Elected officials and citizen commissions must be willing, and have the vision, to back up TDM planning requests. Educate these key people to the goals of good planning policy for sustainable development.

22 Enforceable Language It all starts with the language. Develop standards and apply them fairly to all development. Language should be precise; never use the word May when you mean Shall or Will. Any weakness will be exploited creating loopholes that will weaken the provisions.

23 Enforceable Language Understand the process is collaborative and adversarial at the same time. Never have any understandings that are not written down, lawyers will be interpreting them in the future without you. Maintain control in the provisions (i.e. you make the decisions, not the developer) TDM conditions should be valid for the life of the site plan or permit.

24 STRATEGIES CATEGORY A B C D I. Ridesharing Marketing a.information dissemination - distribute/display brochures, posters...... x x x x - conduct employee transportation surveys..... x x x x b.operate a vanpool program............. x x c.subsidize vanpool program - match State subsidy program................ x x - double State subsidy program............... x - backup, reserve maintenance vehicle........ x d.employee transportation coordinator - designate a part-time ETC.................. 2 x x - designate a full-time ETC.................. x - on-site ride matching...................... x e.contribute to a transit store or TMA - $8,369 per year............................ 2 x - $16,739 per year............................ x - $25,108 per year............................ x f.locate/operate a transit store........ x g.emergency ride home (taxi, bus)........ 3 3 x Three Sizes of Buildings 1. Less than 100,000 sq. ft. gross floor area 2. 100,000 - 200,000 sq. ft. gross floor area 3. More than 200,000 sq. ft. gross floor area

25 Tool Kit / Typical Measures Provisions placed on building owners for the life of the building. TMA membership Property /Employee Transportation Coordinator Contribution to sustain enforcement (30 years) Information kiosks On-site Construction (bike racks & showers, transit stores, Off-street loading docks, etc. Off-site Construction (bus stop improvements, sidewalks and trails, etc. Parking cash out Car sharing Guaranteed ride home Carpool / Vanpool Transit contributions Employee transit subsidies Flextime Telework Compliance fines Parking Management plans

26 Enforcement Staff Just because it is written in the plan, doesn't mean it will get done. The toughest problem we face is the constant change in building management. A dedicated staff person is needed to visit and inform on a regular basis to maintain continuity of the programs.

27 Frequent Monitoring Regular visits to the building to inform and inspect the facilities. Physical facilities such as bike racks, information kiosks, and business centers are photographed. Wall Kiosk Free-standing Kiosk Residential Business Center

28 Frequent Monitoring Annual reports are required from the building managers about parking usage, commercial tenants, progress or problems.

29 Public Monitoring Groundswell. Tenants are able to find out through our website what the building is supposed to be giving them for transportation benefits and demand it directly from the building management.

30 How Arlington Gets Good Bicycle Facilities

31 Gain control of the process Give design information to developers. Dont let non-experts make the design decisions such as generic zoning reviewers. Make sure a bicycle expert has sign off on the plans and inspects installations. Change the condition language so the bike expert has the final say.

32 Show Them What You Want 90 Stack Racks Ring racks under weather cover

33 Typical Residential Bike Room

34 Typical Lockers 12Wide -18Deep- 36Tall

35 Q2C: Which of these facilities influenced your decision to bike to work? Showers at the Workplace Influenced More than 50% to Bike to Work Asked of those who said they bike to work in Q1 and had at least one workplace biking amenity n = 266

36 Good Record Management Keep all records in electronic files. Scan paper documents into the files. Give logical names to documents so you can find them quickly when you are on the phone. Keep critical records on paper as well (invoices, payments, etc). All of this will save time when researching a question.

37 Good Record Management We use Intuit QuickBooks to produce and email invoices quarterly, and to reconcile payments. We use an Access database to keep up with contact info and items that will need to be counted and reported on (such as due dates for monitoring).

38 ACCS Research and Evaluation Does it work? Yes.

39 TDM at Worksites Influences Employees Mode Choice At Arlington sites where workers had access to TDM services: - CP/VP and Transit trips were 104% higher - Drive Alone trips were 28% lower Respondents who commute to a work location in Arlington Co Alt mode use (share of weekly trips) - With TDM – 43% - Without TDM – 21% Q15 Now thinking about LAST week, how did you get to work each day.

40 88% of Arlington County Business Leaders (CEO Level) Say Arlington County Is a Good Place to Locate a Business! Source: 2007 ACCS Arlington Business Leaders Study Q9: Considering all factors that are important to your organization as a place to locate your business, how would you rate Arlington County? 88% Give a Top-2 Box Rating

41 Transportation / Access Is the Number One Attribute Driving Business Leaders Ratings of the County as a Great Business Location 2007 Arlington Business Leaders Study Q9A: Why did you give that rating? (OPEN END) n = 98

42 Source: 2007 ATP Client Study QC14: Indicate how much your organization has benefited from offering transportation services. ASKED ONLY OF THOSE WHO ANSWERED YES IN Q9 Employers Saw an Increase in Employee Morale, and Enhanced Recruitment and Retention Due to Transportation Benefits 56% 45% 43% 39% 32% 29% 24% 23% 14% 13% 10% 32% Employers n = 95 - 98 Arlingtons Integrated Program Impact

43 Source: 2007 ATP Client Study QC16: Indicate how much your organization has benefited from offering transportation services. ASKED ONLY OF THOSE WHO ANSWERED YES IN Q9 79% of Residential Property Managers Saw Enhanced Tenant Recruitment and Retention Due to Transportation Services 79% 74% 43% 39% 26% 23% Property Managers n = 39 Arlingtons Integrated Program Impact

44 Residents Rate their Quality of Life Better due to the Transportation System & Services in Arlington C-1: How would you rate the overall quality of life in Arlington County? 9-point lift The trans- portation system in Arlington County makes it a better place to live. How to Read This Chart: Proportions reported are those rating the quality of life favorably. Example: 85% of those less than very satisfied w/ trans. system rate quality of life favorably. Importance of Trans- portation

45 Contact Information: John Durham, TDM Planner Arlington County, VA 703-228-3717 Jdurham@arlingtonva.us www.commuterpage.com Thank You!


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