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Consulting in the 21st Century Greater Houston IH Council 20 Feb 2003 Jill Barson Gilbert, QEP InteGreyted Consultants, LLC
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 2 Topics Consulting in the 21st century - evolution Two consulting business models – traditional and new age How InteGreyted implements its business model to deliver strategic IH services Keys to success
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 3 Consulting in the 21 st Century Plant or Office Executive Suite Client Site Home Office Business Formal Business Casual Plant/Weekend Casual What You Know Who You Know Generalist Specialist Generalist w/ Specialist Network Paper & Pencil Mainframe Systems Spreadsheets EH&S MIS
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 4 Business Model 1 – Mid-sized U.S. Consulting Firm Hire smart people straight out of of college and train them to be consultants Dedicated sales team and marketing staff Replicate successes geographically Southwest Airlines model Privately held, not leveraged
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 5 Business Model 2 – Mid-sized Global Consulting Firm Hire experienced EH&S specialists, most with industry experience Small core group of manager-sellers Privately held, slightly leveraged, backed by $1 billion company Technology is integral part of day-to-day business Global Network of EH&S professionals
Strategic Industrial Hygiene Services Expertise Global Resources Technology
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 7 InteGreyted Overview Strategic Thinking Practical Design Efficient Execution Senior EHS professionals working in partnership with industry
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 8 Strategic EHS Services Corporate Programs & Training Global Initiatives Management Systems Compliance/Voluntary Standards Sustainability Acquisitions & Divestitures Technology-Enabled EHS Asset Management and Cost Recovery Litigation Support Engineering Site Restoration Health & Safety
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 9 Americas Argentina Brazil Canada Colombia Costa Rica Mexico United States VenezuelaEurope Austria Belgium England France Germany Ireland Italy Portugal Romania Spain SwitzerlandAsia/Africa Australia China Egypt India Israel Japan Korea Malaysia New Zealand Pakistan Singapore South Africa Serving Clients Worldwide
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 10 Corporate Industrial Hygiene Projects Business Model: Overall project management through senior level core staff Broad geographical capabilities, including in-country resources Rapid execution of surveys through regionally based network partners Consistent methodologies, reports, and data handling through central (web-based) data system Fortune 5 Client: Broad-based IH surveys at 15+ geographically dispersed locations Complex IH assessment for pilot application (Fortune 50 supplier) Fortune 100 Client: IH assessments for propriety material. 20+ multi-national locations Fortune 200 Client: Pre-scheduled surveys at 20+ sites with heavy metal focus
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 11 Key Result Areas Measures of Success LowHigh Program Approach & Governance Reactive, SurprisedStrategic & Anticipatory Requirements Identification Ad Hoc IdentificationInventoried, Organized, Actionable Management SystemsFirefightOperates as a Process, Consistently Applied Methodology AccountabilityUndefinedTraceable for Routine, Corrective & MOC Reqts. Information SystemsManual, Disconnected, Disintegrated Automated, Consistent & Consolidated Assurance MetricsAfter the FactEarly Warning Radar ReportingBurdenByproduct of Business Process Responsible Official RiskVulnerableProtected Strategic Approach Ensures Success
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 12 Ability to Deliver the Complete Solution Program Strategies that migrate potential compliance liability to managed risk Consistent Program: reports/formats/compliance demonstration methods across multiple sites & dispersed geographies Managed Implementation: consistent business processes implemented at the operations level Real-Time Compliance Assurance Measures: prevention & quick deviation correction not penalties Consolidation/Retention of Knowledge: monitoring data, obligations, supporting materials, assignments, etc. Management Solutions: root cause fixes, long term risk control
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 13 Expertise & Experience Seasoned Experts: Seasoned Experts: working with clients to design the best strategy and business processes Managed Network: Managed Network: industrial hygiene professionals with practical and local facility/regulatory experience to implement programs worldwide GlobalNetEHS
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 14 Tools & Information Technology Leading Edge Methodologies: Leading Edge Methodologies: leverage technology to enable effective and efficient IH & other EHS management programs Web-Tools: Web-Tools: easy, cost-effective, field-tested tools that consolidate assurance program information in one place Flexibility: Flexibility: interface with existing systems, minimizing redundancy without sacrificing past investments in technology IntelligentEHS
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 15 Keys to Success Plan! Plan! Plan! Be focused Distinguish yourself Market Yourself Work with people you know Sell to people you dont know Know when to ask for help Keep what works; discard what doesnt work Protect your assets
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 16 Summary
20 February 2003Copyright © 2003 InteGreyted Consultants, LLCSlide 17 For Further Information… Jill Barson Gilbert, QEP InteGreyted Consultants, LLC
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