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Chancellerie d'Etat Michel Chevallier Geneva State Chancellery Citizen engagement and compliance with the legal, technical and operational measures in.

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Presentation on theme: "Chancellerie d'Etat Michel Chevallier Geneva State Chancellery Citizen engagement and compliance with the legal, technical and operational measures in."— Presentation transcript:

1 Chancellerie d'Etat Michel Chevallier Geneva State Chancellery Citizen engagement and compliance with the legal, technical and operational measures in iVoting

2 Chancellerie d'Etat  Turnout is low in many modern democracies  Does easy voting mean more voting?  Postal vote (introduced 1995) increased turnout by 20 percentage points  After 5 years of postal voting, 95% of votes come in by post  Yet, 40%-45% of citizens still do not vote  Can we reach for them through a new delivery channel? To see it for ourselves, we began iVoting in 2003  We run 3 channels: postal vote, iVote and polling station Setting the stage

3 Chancellerie d'Etat  As we are handling protected data – the voters' register, the votes – we must comply with strict rules  iVoting must be at least as secure as postal voting: this is the benchmark set by the federal authorities  It has legal translations in the federal constitution, in the federal law on political right and its ordinance and in the Geneva cantonal constitution and legislation  These texts define our perimeter of compliance Our perimeter of compliance

4 Chancellerie d'Etat  The law states technically neutral yet very specific security rules to be implemented:  One citizen, one vote  Impossibility to capture or alter a substantial amount of votes  All ballots must be counted for the final result  No third party must see a vote (protection of the vote secrecy)  Ballots must be encrypted in the voter's PC, for the transmission procedure (anonymity of the votes)  IT application linked to vote process must be split from all other IT apps.  During ballot opening time, interventions on the IT system must be performed jointly by at least two persons and recorded in a log book  Before every ballot, authorities must check the hardware, software, organisation and procedures according to the current best practices  An independent 3rd party endorsed by the Confederation must confirm that all safety measures are met and that the system works properly What are the rules? (protection of the citizens' choice)

5 Chancellerie d'Etat  Like notes on a score, laws must be interpreted  In most people's view, the security of electronic voting is associated with voter ID protection and vote secrecy  It boils down to a user-centric approach: "I want to be protected from my neighbour sniffing on me"  The correct approach is a society-wide one  The society requires trust and certainty, i.e. accurate ballot results that reflect correctly the voters' intent  Protecting the community against iVoting misuse means therefore protecting the data integrity Defining the right perspective

6 Chancellerie d'Etat Tales of two worlds  Two worlds unite in iVoting, the real one and the virtual one  We have to manage both harmoniously

7 Chancellerie d'Etat The real world

8 Chancellerie d'Etat Physical identity  It is tempting to use a token based on the X509 norm to identify the voter  This would raise more problems than it would bring solutions  The identity control would be delegated to the browser  We would not be able to know who is behind the keyboard  Therefore, we combine something that the voter owns (the Pin code reproduced on his voting card) with something he knows (his birth date and municipality of origin)  The voting card is a numerical ID with time-limited validity

9 Chancellerie d'Etat iVoting Paper-based ballot The voting card

10 Chancellerie d'Etat The virtual world

11 Chancellerie d'Etat Three contexts – three features  There are three contexts or environments that we must take into account in the virtual world  The voter's PC  The internet  The State's IT system (electoral register and vote processing application)  We only control one of these: the State's IT system  Our challenge is to ensure data protection in uncontrolled environments

12 Chancellerie d'Etat  In our approach to security, we have changed paradigm  In the past, we operationalized the legal rules one by one  This imposed trade-offs between usability and security  This illustrates our old approach  We have now adopted a systemic approach  We view the system as a platform to be secured – including the web and the voters' device  The voting application is "plugged" into this platform  Security is our main business, voting is a side-offer Change of paradigm

13 Chancellerie d'Etat  Auditing by the Confederation  Systematic splitting of crucial data:  Anonymisation of the voters' register – you are but a number in our files  Anonymisation of the vote by splitting the vote from the voter's authentication parameters  Permanent electoral commission, created when online voting was introduced in the law as additional watchdog  ISO 27001 certification process achieved – for budgetary reasons, we will not seek the actual certification  ISO 27001 means that all procedures are documented and their implementation can be checked by the electoral commission A word about the procedures

14 Chancellerie d'Etat The secure channel  The SSL protocol is vulnerable on two accounts:  Because it is activated by the browser, it can be easily compromised  It can be broken by brute force attack  The secure channel (a java applet) fulfils a triple function:  It provides an second encryption layer on top of the SSL, without having any link to the browser  It checks whether the messages we receive from the voters are coherent with a normal voting procedure  By doing this, it keeps the malware that might have infected your PC away from our IT system  The secure channel encryption key is made of true random numbers generated by a quantum generator

15 Chancellerie d'Etat   Ja | Oui | Si | Gea | Yes Nein | Non | No | Na | No Wahlgang | Scrutin | Scrutinio | Scrutini | Poll Hacker   Ja | Oui | Si | Gea | Yes Nein | Non | No | Na | No Wahlgang | Scrutin | Scrutinio | Scrutini | Poll SSL without secure channel SSL only

16 Chancellerie d'Etat DEMK3A2#3KKJLJN J{@3*BSÉ1=DEMK3 A2#3KKJLJNJ{@3*B SÉ1= Wahlgang | Scrutin | Scrutinio | Scrutini | Poll Hacker SSL with secure channel What you see is unreadable What you see is unreadable ???? ?

17 Chancellerie d'Etat Guaranteed allot box integrity Guaranteed b allot box integrity  The coherence control performed by the applet guarantees the integrity of the ballot box's content  We know for sure that it is possible to read the ballots  We know for sure it does not contain any incoherent result  A second control is provided by the test ballot box  The electoral commission owns the ballot box's encryption keys in application of the principle of segregation of duties  Its members vote in a imaginary constituency and also record their votes on paper  Comparing this constituency's electronic ballots with the paper notes provides a confirmation that the system does not introduce a bias

18 Chancellerie d'Etat A large controlled perimeter TThe strength of the polling station resides in the control by the State of the voting and ballot counting premises PPostal voting weakens this control TThe secure channel contributes re-establishing State control over the full voting perimeter TThe hardening of all IT levels (vote application, OS, hardware and network) also contributes recreating conditions close to the polling station's WWe are already past our government defined benchmark, postal voting

19 Chancellerie d'Etat firewallweb server voters' register consoles browserinternet 443 IDS/IPS application server Cryptographic factory quantum generator Controlled perimeter without secure channel citizen electronic ballot box A large controlled perimeter: illustration Controlled perimeter with secure channel (in this case, port 80 is being used instead of port 443)

20 Chancellerie d'Etat The control code  The control code fulfils two functions:  It confirms the voter that she is connected to the State of Geneva voting web site (as we know that hardly anybody ever checks the site's certificate)  It allows us to embed the voters' choices in an image, thus adding noise to the message  This code is different for each citizen  It changes for each ballot  You find it on the voting card

21 Chancellerie d'Etat The control code (followed)

22 Chancellerie d'Etat A few other measures  No connection electronic ballot box/voters' register  Voters' register only contains voting cards numbers  eBallot box has a built-in encrypted device to record the number of cast votes  This device is off-limits for the database administrator; no vote can be subtracted without us noticing  Altering the votes is impossible: the ballot box's encryption key is owned by the electoral commission  The ballot box is shaken before being decrypted in order to alter the ballots' reading order  Helpdesk calls are screened for feedbacks

23 Chancellerie d'Etat The iVote users

24 Chancellerie d'Etat Two publics  There are two publics for iVoting:  The Swiss living abroad  The Swiss residents  iVoting offers the expatriates an effective way to exercise their political rights (at last)  For them, iVoting makes a qualitative difference  Between 35% and 50% of all votes cast from abroad are electronic votes  Consider in valuating this figure that the border is 5 km away and that "abroad" begins 5 km from here

25 Chancellerie d'Etat Residents: iVoting appeals to young voters 100% Weight of the different age groups among active voters without eVote Weight of the different age groups among active voters with eVote 18-29 60-6950-5970-7940-49 30-39  With eVote, the younger voters cast their ballot according to their demographic weight Demographical weight of age groups

26 Chancellerie d'Etat No men/women digital divide 100% Demographical weight of age groups 18-29 60-6950-5970-7940-49 30-39  Until 50, vote online according to their demographic weight  Their behavior through age is similar to the (parallel lines) Online voting behavior by Men Women

27 Chancellerie d'Etat Postal vote Postal vote eVote eVote 44% 52% 3rd ballot week2nd ballot week1st ballot week Two voting channels, two styles

28 Chancellerie d'Etat The search for a driver  Why do some voters use iVote?  Do the iVote users have anything in common?  Multifactor analysis shows that socio-demographic and political preference variables have no explanatory value  I can't anticipate your voting channel based on your age, gender, income or education  I can't anticipate your voting channel based on your political opinion

29 Chancellerie d'Etat What eVote users have in common  Subjectively  They assess positively their own IT skills  They trust online information, communication and transactions  Objectively  They use the web on a daily basis  They have a broadband access

30 Chancellerie d'Etat A broken barrier  While 22%-25% of all voters use internet  55.5% of usual abstainers use it  18.7% of regular voters use it  Online voting breaks an invisible barrier that keeps many voters away from politics  Internet voting reaches further, it touches citizens more distant from politics  Internet voting makes a paradigmatic difference, it appeals to one's subjectivity or way of life

31 Chancellerie d'Etat  The conception of our platform allows a great deal of versatility  We took advantage of this to propose other Swiss cantons to host their citizens on our system  We are currently working with three cantons, hosting their expatriates (some 25'000 citizens altogether)  To manage this project and keep these cantons in-line, we have set up a user group  The user group is an added security factor because it forces us to rethink and optimise our procedures The hosting process

32 Chancellerie d'Etat Ballot type (date, topic, etc). 1 Voting cards Voting material Voters Publication Postal voting recording Voters id / authentication 2 Print file 3 4 5 electronic ballot box Electoral register of the hosted canton Ballot description Hosted canton Hosting canton Results – Turnout 6 Electoral register Hosting illustrated E-voting

33 Chancellerie d'Etat A last word  iVoting is totally different from any other "e" project  It cannot live on without trust  How did we achieve it? By a very careful project management approach  We went on slowly, never forcing the politicians  As we would like to capitalize on our achievements, we licensed two private companies to commercialize our system outside of Switzerland

34 Chancellerie d'Etat Thank you for your attention

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