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SIH40111 Certificate IV in Hairdressing E-LEARNING MATERIAL & ASSESSMENTS SIHHCLS406A Solve complex colour problems DEMONSTRATION UNIT DELIVERY STYLE -

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Presentation on theme: "SIH40111 Certificate IV in Hairdressing E-LEARNING MATERIAL & ASSESSMENTS SIHHCLS406A Solve complex colour problems DEMONSTRATION UNIT DELIVERY STYLE -"— Presentation transcript:

1 SIH40111 Certificate IV in Hairdressing E-LEARNING MATERIAL & ASSESSMENTS SIHHCLS406A Solve complex colour problems DEMONSTRATION UNIT DELIVERY STYLE - complete unit contains 45 pages

2 2Solve complex colour problems SIHHCLS406A Solve complex colour problems This unit describes the performance outcomes, skills and knowledge required to design and perform colour applications that resolve complex colour problems. This unit contains employability skills. Application of the unit. This unit applies to senior hairdressers who work in salon and session styling environments. They design and apply individual corrective colour treatment programs using a broad range of products and techniques over a series of services. A person undertaking this role applies discretion and judgement, accepts responsibility for outcomes of own work and provides technical leadership in the salon team. Competency field: Hairdressing Performance criteria covered within this training programme 1.1,1.2,2.1,2.2,2.3,2.4,2.5,2.6,2.7,2.8,3.1,3.2,4.1,4.2,4.3,4.4,5.1,5.2,5.3,5.4

3 3Solve complex colour problems Assessment guidelines There are two summative assessments in this unit. Your trainer will deem you either competent or not yet competent based on your performance in the summative assessments. SUMMATIVE ASSESSMENT A. CREATE YOUR OWN CLIENT RECORD CARD. DOCUMENT You are to develop your own client record card making sure to include all relevant and necessary information on your client’s needs for providing treatment services for conducting a tint back, conducting a service to cover grey hair and conducting a service of applying toner to neutralise unwanted colour. You will use this card in your assessment B log book. Your client record card will be assessed on the relevant information recorded on the card that is necessary in order to complete the tasks in assessment B. SUMMATIVE ASSESSMENT B. CONDUCT A TINT BACK TREATMENT, CONDUCT A SERVICE TO COVER GREY HAIR AND CONDUCT A SERVICE OF APPLYING TONER TO NEUTRALISE UNWANTED COLOUR. VIDEO/LOG BOOK ASSESSSMENT You are to complete a series of treatment services that involve conducting a tint back, conduct a service to cover grey hair and conduct a service of applying toner to neutralise unwanted colour. You are to conduct the necessary client consultations using the client card you developed in assessment A. In your log book you have been supplied with a complex colour analysis sheet which you must complete prior to commencing each service. You are to record the results of each service and provide advice to clients on between service colour care. You are to video record the activities for each of the services and send your video along with the required documentation to your trainer for assessment. You will be assessed on demonstration of your technical skills and knowledge to perform the procedures correctly.

4 4Solve complex colour problems Elements and performance criteria standards Each element stipulates the skills and knowledge you will achieve when you correctly complete each of the evaluative statements listed in the performance criteria. Throughout this learning material you will be participating in performing the criteria tasks to achieve the required skills and knowledge in order to be deemed competent in this unit. ELEMENTPERFORMANCE CRITERIA 1. Develop advanced product knowledge and application techniques 1.1. Develop, maintain and share colour correction product knowledge with other staff members 1.2. Research, develop and demonstrate technical solutions to colour problems 2. Manage colour correction services 2.1. Use physical and visual examination to analyse existing hair colour and hair condition 2.2. Discuss recent colour treatment outcomes with client, referring to client history where available 2.3. Create a client history for new clients 2.4. Establish nature of client dissatisfaction with current hair colour 2.5. Discuss and confirm a desired finished result and corrective colour treatment plan, including risks, time and costs with client 2.6. Select and prepare products, according to the planned programme 2.7. Ensure client and operator comfort and safety at each stage of the service, according to product safety data sheets and salon procedures 3. Remove unwanted colour deposits 3.1. Apply a strand test where hair analysis indicates risk to the hair structure and condition, before proceeding with a full treatment 3.2. Apply colour deposit lifting products and remove, according to product instructions and as indicated by the colour correction plan

5 5Solve complex colour problems ELEMENTPERFORMANCE CRITERIA 4. Colour hair4.1. Select and prepare colour products, according to the corrective colour programme 4.2. Follow planned stages and methods of product application without damage to the hair or scalp 4.3. Monitor processing through regular observation 4.4. Achieve a final colour result consistent with the predetermined corrective colour plan 5. Review colour correction outcomes and provide home hair care advice 5.1. Review service outcomes against established client expectations and confirm satisfaction with the colour result 5.2. Recommend and confirm future colour correction appointments Advise clients on between service colour care 5.4. Update client history to include colour problems analysis product selection, application techniques, processing methods and timing, colour and hair condition results and recommended and purchased home hair care products

6 6Solve complex colour problems REQUIRED SKILLS AND KNOWLEDGE – skills and knowledge required for this unit REQUIRED SKILLSREQUIRED KNOWLEDGE 1.Communication skills to; - interact with clients -consult with clients during corrective colour service analysis -explain the risks associated with particular services -confirm corrective colour programmes with clients -check client comfort during corrective colour treatments -confirm client satisfaction with colour results -document pre-service analysis and client histories -provide advice or demonstrate corrective colour techniques to other operators 2.Technical skills to; -conduct pre-service hair analysis -predict and manage the risks associated with each service -recognise contraindications -select products to be used for colour correction from across major manufacturer product ranges 3.Select from and apply technical solutions, including; -working with different peroxide levels -colour deposit removal using a range of products -bleaching -pre-pigmenting hair from light to dark -selection of cool and warm tones -neutralising unwanted tones -use a range of application methods -remove residual product without damaging hair 1.Action of peroxide with bleaches and powder lighteners in colour deposit removal 2.Relationship between porosity, condition and the success of corrective colour services 3.Levels of peroxide and their applications in colour correction 4.Chemical and physical effects of pre-pigmenting products 5.Colour wheel and its application in colour selection to achieve warm and cool tones 6.The salon colour and lightening product range and colour chart system 7.Salon procedures relating to; -client comfort and safety -operator safety -health and hygiene -waste minimisation -waste disposal -water efficiency 8.Correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

7 7Solve complex colour problems REQUIRED SKILLS CONTINUED 5.Literacy skills to; -interpret product information, instructions and safety data sheets -interpret relevant salon procedures 6. Numeracy skills to; -measure, mix and apply colour and lightening products in correct proportions -minimise product waste -manage application and processing times effectively -cost and quote on individual corrective colour service prices within salon guidelines

8 8Solve complex colour problems Consulting with client Colour application is the probably the most profitable hair service in a salon. This is due to; Fashion trends. More people are experimenting with home colouring products. Due to advertising, clients are more educated about hair products. Clients expect advanced services from a hairdressing salon. People living longer and wanting to look younger. Colour correction is a growing market. Clients are looking for change. They may want; Modifications of what they have had before. Something totally new. Their dark roots lightened to match the over-processed, lightened ends, which are the result of previous treatments. The biggest problem a hairdresser has is getting an honest history of what has taken place before. What products were used, when they were used and how they were applied. A further reason for the increase in clients wanting colour correction is the unrealistic expectations they may have. Highlights and lowlights are very appealing for a first time colour client. They are a great way of; Subtly covering grey hair. Introducing clients to colour. Personalising colour to individuals. Expressing the hairstyles’ features. Unfortunately when the hair grows, it is the re-growth that creates the problems for the client. FORMATIVE TASK 1. DESCRIBE THE DIFFERENCE BETWEEN HIGHLIGHTS AND LOWLIGHTS? DOCUMENT Write a description of the difference between highlights and lowlights. Submit your document to your trainer.

9 9Solve complex colour problems Sharing your knowledge As a colour technician you have a responsibility to solve complex colour problems and share your knowledge with other salon members. You can do this by; Developing knowledge - study manufacturer’s instructions and attend workshops and courses. Maintaining knowledge - test your skills and knowledge through practical application. Sharing knowledge - demonstrate your knowledge by sharing it with other staff members. Follows these steps as a guideline for sharing knowledge. Explain the task. Use logical steps. Demonstrate the task. Reinforce the key points. Check the persons understanding- if possible observe them performing the task. Ask if there are any questions.

10 10Solve complex colour problems Client consultation and hair analysis Correct analysis of the points listed below is vital in making the correct colour and product choice. Skin tone and scalp condition. Natural hair colour (level and overtone). Artificial hair colour (level and overtone). Percentage of colourless hair (grey/white). Quality and condition of the hair. Skin tone. Your client’s skin tones will vary dramatically. Some of your clients may have very pale skin, others will have very dark skin and anywhere in between. You would not use the same colour on all the clients. Colours need to compliment the client’s skin tone. Natural level and overtone/reflect. The natural level and overtone/reflect means the natural colour of the hair. Is the hair dark or light and does it have warm overtone/reflect or cool overtone/reflect? By establishing the natural overtone/reflect level you will be able to decide which product to use to achieve the desired result. Artificial overtones/reflect. If your client has an existing artificial colour, you need to establish the level and overtone/reflect of the artificial colour previously used. When you have completed this you will then be able to decide which product to use to achieve the desired result. Hair length. The amount of hair will determine how much colour you will need to mix to achieve the desired results.

11 11Solve complex colour problems Hair and scalp analysis You must always check the scalp before commencing any colouring services. You need to look for; Excessive dryness. Redness. Irritation. Broken or bleeding skin. Rash. Infection or disease. Checking the condition of the scalp. Gently brush or comb the hair in different directions. Section the hair neatly at different parts of the head and look at the scalp. Check the hairline and nape. Check behind the ears. Elasticity. An elasticity test should be carried out to ensure that the hairs strength is adequate for the service. You need to notice; If the hair snaps straight away (do not colour). If it stretches but does not spring back (do not colour). If it stretches and springs back a little (treat carefully). If it stretches and springs back completely (can colour).

12 12Solve complex colour problems Home colouring products In every supermarket and pharmacy you can purchase permanent hair colouring products for at home use and they are very popular. The cost of having your hair coloured at a hairdressing salon is often restrictive for some people so off the shelf colouring products can meet a consumers need. Although the product is not harmful, how it is applied at home can cause problems. The results can be; Colour banding. Over-processing. Uneven application. Incorrect colour choice. A hairdresser needs to ask questions to determine what the client used on their hair. Did they mix two bottle together? How long did they leave the colour on for? Did they apply the colour to the re-growth first or did they cover the whole head at the one time? FORMATIVE TASK 2. DESCRIBE THE CONSULATION PROCESS YOU WOULD TAKE WITH A CLIENT WHO HAS HOME HAIR COLOURS IN THEIR HAIR? DOCUMENT You are to write a description of the procedures you would follow in a consultation with the client who has existing home hair colour in their hair. Submit your document to your trainer.

13 13Solve complex colour problems Colour wheel The colour spectrum consists of seven colours - red, orange, yellow, green, blue, indigo and violet. The colour wheel enables you to very easily identify; Primary colours Secondary colours Complementary colours Blending (progression) colours You will also know how warm and cool colours are made. Primary colours. All colours start with varying amounts of the primary colours. You can not make primary colours. Primary colours are red, yellow & blue Secondary colours. They are made when mixing two primary colours together. Each natural hair colour and every artificial hair colouring product is a mixture of primary and secondary colours. Secondary colours provide the basis for overtones/reflects. These overtones/reflects are created by adding warm or cool colours to natural levels. Overtones/reflects allow you to give your clients the variation to the colour they want. Regardless of the level of colour the hair strand can show warm or cool lights. The secondary colours are orange, green and violet Red + yellow = orange Yellow + blue = green Blue +red = violet

14 14Solve complex colour problems Tertiary colours Tertiary colours are colours produced by mixing a primary colour with one of its secondary colours. Mixing red with orange produces a red orange. Mixing blue with green produces a blue green. Mixing yellow with orange produces a yellow orange. You can make variations in colour depending on the amounts of primary and secondary colours you mix together.

15 15Solve complex colour problems Warm and cool colours Warm colours. Now we need to know about warm and cool colours. Looking at your colour wheel you will see cool colours and warm colours. If you want a colour to be warmer, you add red, yellow, orange and violet. All of these are warm colours and they will add warmth to the colour you are mixing. It is important to remember that warmer colours appear lighter. Cool colours. Just as you can make colours warmer you can also make them cooler. If you have a colour that has too much warmth, you can add extra violet, green, blue or yellow. By adding more of these colours you will make the colour cooler. Yellow and violet can also be cool as well as warm. A violet with more red will become a warm colour but a violet with more blue will become a cool colour. A yellow with more orange will become a warmer colour but a yellow with more green will become a cool colour.

16 16Solve complex colour problems FORMATIVE CHECKPOINT Before you can proceed with any further learning or tasks you need to have submitted formative tasks 1 and 2 to your trainer. Your trainer will contact you to discuss your submissions. They will provide; Comments that will allow you to improve your submission. Questions to gain a better understanding of your knowledge of the subject. General guidance so that you can improve your skills and knowledge. Encouragement to expand your thinking towards better solutions. You are to make the necessary changes as instructed by your trainer and submit the documents for re-evaluation. You will be advised when you can proceed with the next section of the learning and assessment material.

17 17Solve complex colour problems Client card A client card must include client contact details, date of service and operator’s name. Information gathered should also include client history. Previous client reaction to any skin tests and allergies to past products. Contraindications. Client preferred colour service and effects. History of color treatments, good and bad. Previous problems and processing times. Client personal information; cultural backgrounds and any physical restrictions. Home care products previously purchased by the client. Further appointments. Home hair care. Each salon provides a range of take home products. Knowledge of these products is essential so that you can recommend home hair care products for your client. You should be offering take-home products every time you are providing services to clients. The basics are shampoos and conditioners. Explain the benefits of home hair care products so that your client can maintain the colour and hair condition themselves at home. Advise the client of when the next colour service may be required. Explain to the client that excessive heat from tongs and straightening irons can cause damage to the hair. Explain the affects of exposure to the sun and suggest options to protect the hair from the sun. Suggest your client wears a hat while out in the sun. Suggest the appropriate styling products which may assist to protect the hair.

18 18Solve complex colour problems ProblemPossible reasons Colour coverage is poor on white hairHair is resistant Colour too dark Chosen color too dark Over processing Hair in poor condition Colour too light Peroxide too low in strength Hair in poor condition Peroxide strength too strong Colour too Red Peroxide strength too high Incomplete color development Hair has discolored Poor condition Undiluted tint taken through to ends too often Hair coated with incompatible chemicals Patchy result Poor application/poor color mixing/sections too large/color build up/use of a spirit based setting lotion after application Scalp irritationHair not washed clean correctly after the tint Client allergic to chemicals Colour problems

19 19Solve complex colour problems Colour deposit lifting products include; *Stripping products *bleaches *powder lighteners *hydrogen peroxide Colour products include; *Pre-pigmented products *tints *peroxide of varying percentage volumes COMPLEX COLOUR CHECKLIST Points to consider What is the target colour? What service are you providing – tint back, covering grey, toning unwanted colour or lightening virgin hair? Is it achievable in one appointment? Does the client require pre service conditioning treatments? What are the preliminary service requirements?  Pre pigmentation  Porosity equalisation Are you removing unwanted colour? Which area will you begin? What are the time allocations for the service? What are the risk factors? What are your product choices for the service? What is the cost of the service to the client? What home care products will you have to recommend? Results achieved - did it match the target colour? Did you update the client’s record card?

20 20Solve complex colour problems Strand test for contraindications A stand test before the colour service will determine; The correct formulas. Processing time. Application sequence. The reaction of the hair. The possible presence of a coating on the hair from previous applications that could be damaging when the new colour is applied. Whether the target colour is achievable. Strand test procedure. 1. Gown client for a chemical service. 2. Select a small section of hair at the crown of the head. 3. Apply the intended colour formula. 4. Observe any reactions that may occur. 5. Rinse, shampoo and dry the hair. 6. Re-evaluate the hair sample and make the necessary colour formula adjustments if required. Resistant hair. The texture of the client’s hair may affect the overall result of the colour. If the texture is resistant or the client has strong white hair a pre-softening service might be useful. There are two ways to pre soften extreme resistant hair. Test 1. Apply peroxide onto resistant hair leaving for 2 minutes followed by application of desired colour over the top on the peroxide. Test 2. Moray technique. Apply straight base tint onto resistant hair without peroxide then apply desired colour with peroxide over the top. For example; base tint level 6 with no peroxide. Desired colour level 6 mixed. FORMATIVE TASK 4. CONDUCT STRAND TESTS 1 AND 2 FOR RESISTANT HAIR. PRACTICE AND DOCUMENT Conduct each strand test and write a description on the results. Submit the descriptions to your trainer.

21 21Solve complex colour problems FORMATIVE CHECKPOINT Before you can proceed with any further learning or tasks you need to submit formative tasks 3 and 4 to your trainer. Your trainer will contact you to discuss your submission. They will provide; Comments that will allow you to improve your submission. Questions to gain a better understanding of your knowledge of the subject. General guidance so that you can improve your skills and knowledge. Encouragement to expand your thinking towards better solutions. You are to make the necessary changes as instructed by your trainer and submit the documents for re-evaluation. You will be advised when you can proceed with the next section of the learning and assessment material.

22 22Solve complex colour problems Incompatible chemicals Incompatible chemicals are chemicals which produce an adverse reaction when mixed together with another chemical. Metallic salt dyes. These cause the biggest problem because they prevent successful penetration of colour into the hair. They may also cause extreme damage when mixed with bleach, chemical reformation solutions or tints. Metallic salt dyes are available from the pharmacies. They are never used professionally by hairdressers. They may contain silver, lead or copper and form a metallic coating on the hair shaft. They do not require a skin test. Many colour sprays and colour mousses contain metallic salts so be careful when performing other chemical services. The most popular metallic salt dye is known as hair restorers. The client will apply it daily by combing it onto the hair ‘progressively’. Each day the hair colour goes darker and eventually after 7 to 14 days the grey hair has been restored to its natural colour. If the application is stopped, the colours will fade into unnatural shades. Lead base will look purple. Silver base will look green. Copper base will look red. Characteristics of hair after metallic salt dyes have been used. Hair looks dull, colour is uneven. Hair may be dry and brittle. There may be a strong and unpleasant odour. It may be dangerous to remove metallic dyes by using chemicals. The only remedy is to have it cut out. Test for metallic salt dyes. Mix hydrogen peroxide with a few drops of alkaline perm solution in a plastic bowl. Take a test cutting of your client’s hair and wrap sticky tape on one end to hold the hair together. Place the cut hair into the mixture and leave for 30 minutes. If there is fizzing or discolouration then do not go ahead with the service. To do so would cause burning to the client’s scalp and the hair will disintegrate.

23 23Solve complex colour problems Henna The henna pigment has been used for various centuries. Henna comes from the shrub Lawsonia inermis and is harvested much like tobacco leaf. It is grown mainly in China, India. Pakistan, Iran, Egypt and Tunisia. Henna can vary in colour from red shades through to nearly black, depending on the where it is grown and which part of the plant it is taken from. The top leaves of the henna plant produce the red colours. The centre leaves produce the darker shades. The lower leaves produce neutral henna, which is used as a conditioning agent only. Natural henna gives the hair a healthy shine. The leaves are dried in the sun, then the veins of the leaves are removed and the remainder is crushed into a powder. This powder is mixed into a paste and used to colour the hair. Henna owes its hair colouring properties to the presence of Lawsone which, when mixed with water, becomes acidic. This acidic solution is then deposited into the cortex layer where it combines with some of the S-bonds making it permanent. This does cause problems when perming the hair as those S-bonds are no longer available for re-construction during a cold wave process. The colour obtained from henna usually ranges from vibrant red to auburn shades. When mixed into a paste and applied to the hair it is left for about one hour. Continued application can cause a build up of colour. Re-growth appears after six week so a retouch is required. Henna does not require a skin test before application. Henna plant

24 24Solve complex colour problems Selecting the correct overtone/reflect If your client’s hair has faded since the last colour application, your analysis may be incorrect. Use the hair from the occipital area of the head, under the top layer, to check for the least faded colour. Use your eyes and knowledge of the colour wheel to determine if the overtone/reflect is warm or cool. You can also use the colour chart to help you decide on the overtone/reflect of the previous colour. Determining the strength of hydrogen peroxide to use. When choosing which strength hydrogen peroxide to use you must always follow the manufacturer’s instructions for the product you are using. The following examples may not apply to all products. 3% (10 volume) is generally used for; Colouring pastel shades over pre-lightened hair. Blending and equalizing colour. Special ashen results. Covering white hair. 6% (20volume) is generally used for; Intense results. Lightening and colouring. Covering white hair. 9% (30volume) is generally used for; Lightening. 12% (40volume) is generally used for; Lightening. Porosity equaliser. Porosity is the ability to absorb moisture. The porosity of hair varies from mid-lengths to ends. This effects the results of the colour application. A protein filler equaliser should be used to even out the porosity before a colour service. This will allow the colour to process evenly and improve the results. Remember that no-one has the same degree of porosity over their entire head.

25 25Solve complex colour problems Colour selection When colouring the hair you must analyse; The natural hair colour for level and overtone/reflect. The skin tone. The percentage of natural white hair. The quality and condition of the hair. The artificial colour level and tone. Natural level and overtone/reflect. The level of colour is also known as depth of colour, how light or dark the colour is. This is shown on a scale from black to lightest blonde. The tone is usually described as overtone/reflect and is the colour you see. It could be golden, red, copper or other shades. Finding the client’s natural level. Part the hair between the crown and the occipital bone. Using the natural swatches on the chart, hold them approximately 5cm away from the hair at the root area, not flat on the hair. Spread the swatch in the direction of the hair. Match the swatch to the level of the client’s hair. Use the same colour chart to determine the overtone/reflect after you have established the natural hair colour level. Is the natural overtone warm or cool? Is the natural overtone red, yellow, blue or green? It is not necessary to determine the natural hair colour tone if the client’s hair is 80% to 100% white.

26 26Solve complex colour problems Applying colour Application methods vary from product to product and will also be determined by the desired result from your client. Always follow the manufacturer’s instructions. Health and safety requirements for applying colour. Ensure your client is protected from water and chemical spillage with towels and a cape. Protect your own clothes and skin by wearing protective gloves and an apron. You may need goggles as well. Keep your work area uncluttered, clean and free from infestations. Sanitise after every client. Electrical appliances must be kept dry and used according to the manufacturer’s instructions. Follow the manufacturer’s instructions at all times and if a skin test is recommended always carry one out. Remove any excess product from client’s skin immediately before it has time to stain. Preparing the client. 1. Conduct a hair and scalp analysis on your client. 2. Know your manufacturer’s instructions, prepare your trolley and towels, cape, gloves, apron, colour chart, client card, cotton wool, stain remover, plastic wrap, wide tooth comb, bowl, tint brush and hair brush. 3. Greet your client and carry out a thorough hair and scalp analysis. Remove any bulky clothing and tuck collars in to avoid staining. 4. Conduct a consultation with your client on their colour choice. Choose the colours and confirm with your client on what has been agreed upon. 5. Place a clean towel around the client’s neck with a cape on top, making sure it doesn’t touch the skin on the neck. 6. Apply an anti stain product around the hairline making sure you avoid getting any on the hair.

27 27Solve complex colour problems Percentages of grey hair Some parts of the head, usually around the face will show more grey than other parts. You choose the levels to cover the grey hair. Taking a sample of hair, if there are 10 grey hair then it means the hair has 10% grey. Using the same sample of hair, if there are 40 grey hairs it means that the hair is 40% grey. Around the front hairline and the nape the hair may be 100% grey, while only 20% grey in the crown area. When colouring grey hair over 30% you must always add a base. 10% grey20% grey 40% grey 90% grey

28 28Solve complex colour problems Virgin Bleach The photos on this page are an example of lightening virgin hair. Apply mid lengths to ends, placing cotton wool strips on root area to prevent the product getting onto the roots. Leave to process for 15 to 20 minutes. Apply to roots. Virgin hairApplying bleach mid lengths to ends Finished blonde

29 29Solve complex colour problems Occupation Health and Safety requirements In particular you must be aware of; Relevant federal, state and local heath and hygiene legislations and regulations. Occupational safety and health legislation and regulations. Client and operator comfort and safety should include; Following salon work place safety procedures when using heat acceleration equipment during processing. Following product safety instructions and safety data sheets. Following safety data sheets when medical advice may be required. Following salon procedures for gowning client and operator wearing protective clothing. Following salon procedures for applying anti-stain remover and removing colour stains on the skin. Conducting a patch test 24 hours before the application of any aniline derivative tint. Checking the scalp for abrasions. Do not proceed with the service if there are any open cuts or irritations. Using the mixed formula immediately and discarding any left over product according to salon environmental policies. Avoiding the product coming into contact with the eyes. Should this occur, rinse eyes immediately with tepid water and refer the client to a physician. Following infection control guidelines. Using sanitised applicator bottles, brushes and combs. Use only plastic or glass bowls to mix the colour formula. FORMATIVE TASK 5. IDENTIFY MANUFACTURER’S OH&S REQUIREMENTS FOR USING THEIR CORRECTIVE COLOUR PRODUCTS. DOCUMENT In a document compile the requirements for manufacturer’s product safety instructions and submit your document to your trainer.

30 30Solve complex colour problems After care advice For a client to maintain hair in good condition it is part of your job to inform them of how to look after the coloured hair. This should take place before you begin the colour service. After the service, the porosity of the hair is affected and fading may occur. Clients need to purchase colour protective shampoos and conditioners as well as protecting their hair when out in the sunshine. Exposure to the sun breaks down the protein structure of the hair, dramatically weakening the hair shaft and reducing its elasticity. This means that the hair breaks easily. The sun’s bleaching also roughens the texture of the hair leaving it dull looking. The best protection against sun damage is to wear a close weave hat but clients may not be the hat wearing type. You can now purchase hair care items that contain sunscreen such as hair gels, mousses and some hair sprays. Always know the products you are offering your clients. Read labels, articles in magazines and go searching for information on after care products on the internet. Your clients will appreciate your valuable knowledge.

31 31Solve complex colour problems FORMATIVE CHECKPOINT Before you can proceed with any further learning or tasks you need to submit formative task 5 to your trainer. Your trainer will contact you to discuss your submission. They will provide; Comments that will allow you to improve your submission. Questions to gain a better understanding of your knowledge of the subject. General guidance so that you can improve your skills and knowledge. Encouragement to expand your thinking towards better solutions. You are to make the necessary changes as instructed by your trainer and submit the documents for re-evaluation by your trainer.

32 32Solve complex colour problems Marking Criteria SUMMATIVE ASSESSMENT A. CREATE YOUR OWN CLIENT RECORD CARD. DOCUMENT You are to develop your own client record card making sure to include all relevant and necessary information on your client’s needs for providing treatment services for conducting a tint back, conducting a service to cover grey hair and conducting a service of applying toner to neutralise unwanted colour. You will use this card in your assessment B log book. Your client record card will be assessed on the relevant information recorded on the card that is necessary in order to complete the tasks in assessment B.

33 33Solve complex colour problems SUMMATIVE ASSESSMENT B. PERFORM A TINT BACK TREATMENT, CONDUCT A SERVICE TO COVER GREY HAIR AND CONDUCT A SERVICE OF APPLYING TONER TO NEUTRALISE UNWANTED COLOUR. VIDEO/LOG BOOK ASSESSSMENT You are to complete a series of treatment services that involve conducting a tint back, conduct a service to cover grey hair and conduct a service of applying toner to neutralise unwanted colour. You are to conduct the necessary client consultations using the client card you developed in assessment A. In your log book you have been supplied with a complex colour analysis sheet which you must complete prior to commencing each service. You are to record the results of each service and provide advice to clients on between service colour care. You are to video record the activities for each of the services and send your video along with the required documentation to your trainer for assessment. You will be assessed on demonstration of your technical skills and knowledge to perform the procedures correctly. Marking Criteria on next page

34 34Solve complex colour problems This completes the learning and assessment material for this unit.


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