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1 Skills for Life Improvement Programme Contextualised Coaching and Mentoring Module 2.

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Presentation on theme: "1 Skills for Life Improvement Programme Contextualised Coaching and Mentoring Module 2."— Presentation transcript:

1 1 Skills for Life Improvement Programme Contextualised Coaching and Mentoring Module 2

2 2 Objectives To enable participants to: enhance their coaching and mentoring skills set up coaching or mentoring programmes use tools to support the coaching and mentoring process make Skills for Life developments sustainable and embedded within the fabric of organisations. Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

3 3 Learning outcomes By the end of the session, participants will have: applied the principles of coaching and mentoring in their organisation further developed the skills needed to coach others towards improved performance explored coaching and mentoring tools developed coaching and mentoring in the context of their organisation outlined how they can put into practice a coaching and mentoring system in their organisation. Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

4 4 Learning Time Unconscious competence ‘I know that I am good. I don’t think about it any more’ Conscious incompetence ‘I know that I don’t know’ Unconscious incompetence ‘I don’t know that I don’t know’ Conscious competence ‘I know that I am good, and I understand why’ x x x x The Learning Curve Skills for Life Improvement Programme

5 5 Critical incident technique Describe the situation… What did you do? Recall your actual behaviour. What did the learners do? What were your thoughts and feelings? What was the result? What happened? What factors can you identify which enabled it to be a successful experience? Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

6 6 Action learning I am part of the problem… The problem is part of me… I am part of the solution. The only person I can truly change is myself. If I change myself, changes in others must follow. Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

7 7 Review of action learning sets How did it feel to be the mentor or the coach? How did it feel to be the person having the problem solved – coachee and/or mentee? What are the links in action learning sets to coaching and mentoring? How can action learning sets be used in your organisation? Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

8 8 Coaching tools

9 9 Blank wheel

10 10 Clear about my role and duties My time management Staying organised Staying on top of my and voic Satisfied with my team participation Satisfied with my job performance Timely with my duties and projects Get along with colleagues and clients Job performance wheel

11 11 Strategic planning Decision making Risk taking Team development Customer service Communication Results Managing change Management wheel

12 12 Priority Reactive Proactive Time management The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

13 13 Willingness Ability Helping and hindering behaviours The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

14 14 Insights into organisations

15 15 POWERROLE TASKPERSON o o o oo o o oo ooo o ooo oo o oo o oo o o o o oo oo oo oo o o o oo o o o o o oo o o o o oo oo o ooo oo oo o o oo o oo o o o o o o oo o oo o o o o o oo o o o o Four organisation structures

16 16 STORIES SYMBOLS POWER STRUCTURE RITUALS, ROUTINES CONTROL SYSTEMS ORGANISATION STRUCTURES Cultural web The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

17 17 Change

18 18 + Chosen - Perceptions of change Imposed The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

19 19 Four factors for success Pressure Vision Capacity Action Skills for Life Improvement Programme The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners

20 20 Four Factors for Success in change PressureVisionCapacityActionResults 1. missing Clear shared vision Capacity for change Actionable first steps = Low priority 2. Pressure for change missingCapacity for change Actionable first steps = A fast start that fades out 3. Pressure for change Clear shared vision missingActionable first steps = Anxiety and frustration 4. Pressure for change Clear shared vision Capacity for change missing= Haphazard effort, false starts

21 21 Action Planning

22 22 Outcomes Action _ + + _ What will happen if you don’t take action? What won’t happen if you don’t take action? What will happen if you do take action? What won’t happen if you do take action? Action planning for results The Skills for Life Improvement Programme is delivered on behalf of the Quality Improvement Agency by CfBT Education Trust and partners


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