Presentation on theme: "The IS Index CYPD Information Support Team IS Index Briefing"— Presentation transcript:
1The IS Index CYPD Information Support Team IS Index Briefing 15th January 2007
2Content CYPD Information Support Team Every Child Matters Projects The IS Index
3CYPD Information Support Team Mark Rickard – Project ManagerPeter Harwood – Project Officer (ICS and eCAF)Kevin Mannion – Project Officer (IS Index and BHLP)Responsible for: establishing robust, accessible information systems to ensure services to children are joined up and meet needs by supporting multi-agency working at strategic, planning and operational levels.
4Every Child Matters Projects (1) Information Sharing Index (IS Index) – It is a tool that will enable practitioners delivering services to children to identify and contact one another easily and quickly so they can, where appropriate, work together for the benefit of children, young people and families.Electronic Common Assessment Framework (eCAF) – Electronically record Common Assessment Frameworks that have been carried out by a practitioner when a baby, child or young person has additional needs that their current provision is not addressing. Currently a manual process in Gloucestershire.
5Every Child Matters Projects (2) Integrated Children’s System (ICS) – An applied conceptual framework for working with children in need to manage detailed information requirements. ICS supported by Information Technology is the core of the electronic social care record for children.Budget Holding Lead Professional (BHLP) – An IT solution to support the Budget Holding Lead Professional pilot currently taking place in Gloucestershire. 14 Multi Agency Groups have been created with an allocated budget enabling lead professionals to buy services to meet the needs of children that cannot be met without additional funding following a CAF.
6What is the IS Index?It is a tool that will enable practitioners delivering services to children to identify and contact one another easily and quickly so they can, where appropriate, work together for the benefit of children, young people and families.It will store very basic information for all children living in England – no case information.It will be a national system to enable a more complete record for a child who accesses services in more than one local area.Developed nationally, implemented locally.
7Gloucestershire Stakeholder Map Data Protection OfficerV1.1CYPStrategic PartnershipNURSING & CHILDREN’S SERVICESBerkeley, Cheltenham General, Delancey, Dilke, Fairford, Gloucestershire Royal, Lydney, Moore Cottage, Moreton, Stroud General, Stroud Maternity, Tewkesbury, Winchcombe HospitalsCONNEXIONSYouth Offending TeamInformation Management ServiceLSCPUBLIC HEALTHYP SupportYouth ServiceMPsGASH, GAPH & GASSHInformation UnitComm & PartnershipELECTED MEMBERSC&ACPCTCYPDServices for YPAcuteSCHOOLSCOLLEGESTravellers UnitLearning & DevCAMHSHEALTHIS Index ProjectGCCChildminding NetworkAmbulance TrustEarly YearsCourt Advisory Service CFCASSCorporateResourcesSHE UnitPOLICEPROBATIONITFIREYOUTH JUSTICE BOARDVOLUNTARY SECTORFinanceHRFamily Support UnitChief ExecsYouth Engagement TeamVCS BoardCommunicationINDEPENDENT SCHOOLSYoung Offenders InstitutesMilitary Welfare ServicesCounsellors & TherapistsLocal Safeguarding Children’s BoardDashed box indicates groups currently not covered by IS legislationHOUSING TRUSTSPRISONSShaded cells indicate High or Medium priority stakeholders that should be connected within 12 months of LA go-live.Gloucestershire Stakeholder Map
8The legal framework Duties placed by Children Act 2004: A Director of Children’s Services and a lead council member for children, to ensure clear accountability politically.Duties to co-operate to improve the well-being of and to put in place arrangements to safeguard and promote welfare of children.Set up of Local Safeguarding Children Boards and a duty for key partners to take partAn index containing basic details about children and young people
9Technology change is only one part of the picture… IndexTechnologyChange+BusinessCultureICS(e)CAFBichardECMagendaIntegratedWorkingEarly &holisticidentificationof needsImprovedinformationsharingCoordinatedservicedelivery
10Benefits of integrated working Tools and processesBenefitsInformation Sharing GuidanceEarlier, holistic identification of needsCommon Assessment FrameworkEarlier, more effective interventionLead ProfessionalImproved information sharing across agenciesMulti-AgencyWorkingFaster, more co-ordinated delivery ofservice for the ChildIndexBetter service experience for children and families
11Who is affected? Local authorities Central Government Children, young people and familiesChildren’s workforce – statutory servicesChildren’s workforce – non statutory services
12The History The idea: Lessons from Laming Report – Victoria Climbie ‘Experimenting’: the TrailblazersDefining, refining and developing:extensive stakeholder engagementlessons from local indexesWhere are we now: detailed design
13Lessons learnt It can work Must be national and a record of all children in EnglandMust be a simple, secure tool, with accurate informationMust contain no assessment or case data – just basic contact informationNeeds to provide a broader picture of people working with a child
14Children, young people and families Index BenefitsChildren, young people and familiesAble to quickly see who else is providing services to a childReducing time spent on admin frees up time to focus on service deliveryReduction in number of duplicated referralsPractitionersManagersBetter identification of children not receiving universal servicesMore effective service delivery and interventionBetter management information – planning service deliveryMore timely response to needsReduced number of repeat assessments and referralsIncreased productivity and effectiveness
15Information heldBASICDEMOGRAPHICSGeneral PracticeContact DetailsHealth VisitorUNIVERSALSERVICESEduc/SchoolSchool NurseYouth WorkerContact DetailsSocial WorkerSENCOADDITIONALINVOLVEMENTLead ProfessionalChild’s NameCAFWho, when, where?“Info to Share”Contact Details“Taken action”GenderUnique IdentifierDate of BirthAddressParent / CarerContact DetailsSensitive ServiceContact DetailsTHE INDEX WILL NOT HOLD CASE DATA OR ASSESSMENT INFORMATION
16Support services (national and local) The Big PictureLocalD A T A S U P P L YNo IT AccessMediated AccessP R A C T I T I O N E R A C C E S SWeb AccessModified CMSotherDWPDfESONSNationalNHSD A T A S U P P L Y(tbc)Data matchingAccess ControlsSupport services (national and local)SECURITYINDEX150 ‘accountable’ LAs
17Who will have access? Authorised practitioners in children’s services Role based access controlsSecurity checked - including enhanced Criminal Records Bureau (CRB) clearance.Training to include:safe and secure use of the IndexData Protection Act and Human Rights ActAudit trail
18Practitioners view Index information directly or indirectly via a specified contact point RecordsAuthorised practitioner views Index information directly – ideally via their case management systemPractitioner is involved with a child or young personManagement InformationMediated access - local or organisational contact views the Index information on behalf of the authorised practitioner
19automatic update of involvement and contact details The Index will be updated from case management systems wherever possibleCaseMgmtSystemIndexRecordsautomatic update of involvement and contact detailsPractitioner is involved with a child or young personPractitioner updates case informationMediated access - alternative route where no system link is possibleIndex Administration updates Index
20Index – high level timeline* *Based on current thinking as of October 2006 and may be subject to change.
21CMS modificationCMS should allow the practitioner to enter information on the Index, without having to re-key information.Two major levels of integration:PartialFullCMS supplies its own internal reference number for the child in the query request. In most cases the Index will locate the child record based on this identifier; otherwise Index will perform fuzzy matching.
22Record structure Source A Source B Source C A B C Most likely Name AddressMost likelyNew data reflected into “most likely” view
23Accountabilities for data IndexData sourceObserved discrepanciesmatching~Data sourceXResponsible LALA liaises with sources about data problems
24What Next – Stakeholder Engagement/Workforce Analysis Stakeholders to complete documentation to indicate:Total No. Of WorkforceTotal No. of users IS Index InformationNo. of Users who have access CMS all working times or part-timeNo. of Users who have access to a web-enabled computer all working times or part-timeNo.off Users who have access to no ICT all working times or part-timeNo. of Users who have Enhanced CRBNo. of Users with no Enhanced CRB check
25Further informationLocal Authority Information – IS Index Information PackGCC CYPD Information Support Website – Coming Soon!Every Child Matters website -Latest updates on IndexGuidance and training materials for key integrated working processesGood practice on multi-agency workingImplementation roadmap (covers key IW processes and tools)Latest updates on ICSFact sheets, case studies, Making It HappenLARA – online tool to support Index implementation. If access is required contact Kevin Mannion
26Question and Answers IS Index Any Information Support Projects Comments