1. CONTRACTORS AND SOFT LANDINGS

2. TARGETS Smooth Handover at Practical Completion Defect Free installation Completed Environmental and BMS Testing Conversant Client Operating and Maintenance Staff

3. HOW DO WE ACHIEVE THIS? Does the Soft Landings approach help? What is making it so difficult?

4. APPOINTMENT TIMING When should the M&E sub contractor be appointed? The earlier the better can determine type of contract 2 Stage tender Partnering

5. RIGID CONTRACTUAL STRUCTURE Main Contractor M&E Contractor CDP Contractor

6. FORM OF CONTRACT JCT NEC Adversarial Collaborative Does the Form of Contract need to change?

7. DESIGN AND BUILD Stage C Stage D Stage E Stage F Forward and retrospective design responsibility

8. CAN SL STILL WORK WITH D&B? Original Consultants involvement Continuity Responsibility

9. EMPLOYER’S REQUIREMENTS Does stating the requirement of Soft Landings drive a different approach? What is that different approach?

10. COLLABORATIVE WORKING A structured approach by ALL parties to meet the Targets. Soft Landings provides the framework for this.

11. OTHER DRIVERS FOR THE ADOPTION OF SOFT LANDINGS BREEAM WRAP GOVERNMENT PART L

12. CHAMPIONS A continuous thread from inception to end of defects and beyond. ALL Contractors – Main and Sub – to have a Champion. Should Champions be part of the on site team? What authority should a Champion have?

13. CHANGE OF MINDSET? Training of on site teams from PM down. Irrespective of the contract is there a will to change? Are contractors being proactive or reactive to soft landings?

14. TRAINING Involvement of FM throughout the process Training by association as the contract progresses Training on an operating and completed system User Guidance

15. LAST 20% OF THE CONTRACT Adherence to programmed periods Adherence to commissioning periods Adherence to environmental and BMS validation periods

16. DOCUMENTATION The influence of Part L 2010 O&Ms Record Drawings EPC

17. PRACTICAL COMPLETION PC Milestone. Should contractor involvement in aftercare be a separate contract? Should the Contractors Champions be part of aftercare? Seasonal Commissioning.

18. THE IMPORTANCE OF THE SOFT LANDINGS PHILOSOPHY Driver for change Driver for more energy efficient buildings Driver for greater occupant satisfaction Driver for better operated and maintained buildings