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MODERNISATION OF SERVICES WORKFORCE IMPLICATIONS FOR SOCIAL SERVICES.

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Presentation on theme: "MODERNISATION OF SERVICES WORKFORCE IMPLICATIONS FOR SOCIAL SERVICES."— Presentation transcript:

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2 MODERNISATION OF SERVICES WORKFORCE IMPLICATIONS FOR SOCIAL SERVICES

3 STRATEGIC THEMES Putting people first – workforce strategy document 6 overlapping themes: Leadership Recruitment and retention Workforce remodelling and commissioning Workforce development Joint and integrated working Regulation, public safety and raising standards of care

4 RECOVERY A DIFFERENT AGENDA ? A CULTURAL SHIFT (1) From clients / patients to citizens From welfare to well-being From expert to enabling From transactional change to transformational change From “freedom from” to “freedom to” From safety net to springboard From “doing to” to “doing with”

5 RECOVERY A DIFFERENT AGENDA ? A CULTURAL SHIFT (2) Citizenship Social inclusion Empowerment Well-being Self-directed support / personalisation

6 CAN A LEOPARD CHANGE ITS SPOTS? Commitment from top Working with anger- staff and people who use services Working with staff to embed new model Supporting staff who wish to leave Mentoring / coaching The ‘Outcomes Star’ as a tool

7 BROKERS Personalisation – self directed support Individual budgets – social care Individual budgets – health Who supports? Who guides? Brokerage – today’s buzzword

8 ADASS Business Unit Local Government House Smith Square London SW1P 3HZ Tel: Fax: WEB:


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